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The Westin Kuala Lumpur

Photo gallery for The Westin Kuala Lumpur

Featured Image
Outdoor pool, open 5:00 AM to midnight, pool umbrellas, sun loungers
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Overview of The Westin Kuala Lumpur

The Westin Kuala Lumpur

5 out of 5

4.2/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
199, Jalan Bukit Bintang, Kuala Lumpur, 55100

Explore the area

  • Popular LocationPavilion Kuala Lumpur4 min walk
  • Popular LocationKLCC Park16 min walk
  • Popular LocationPetronas Twin Towers20 min walk
  • AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)53 min drive

Choose dates to view prices

About this area

Kuala Lumpur

Located in Kuala Lumpur's Kuala Lumpur City Centre neighborhood, The Westin Kuala Lumpur is in the city center and near a metro station. Pavilion Kuala Lumpur and Lot 10 Shopping Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Berjaya Times Square and Perdana Botanical Gardens. Looking to enjoy an event or a game? See what's going on at Bukit Jalil National Stadium or Axiata Arena. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area. Guests appreciate the hotel's location for the sightseeing.

What's nearby

  • Pavilion Kuala Lumpur - 4 min walk
  • Jalan Alor - 10 min walk
  • Low Yat Plaza - 10 min walk
  • KLCC Park - 16 min walk
  • Petronas Twin Towers - 20 min walk

Getting around

  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Bukit Bintang Station - 7 min walk
  • Kuala Lumpur International Airport (KUL) - 51 min drive

Restaurants

  • The Living Room — 1 min walk
  • Splash — 1 min walk
  • Hokkaido Ramen Santouka — 2 min walk
  • Tokyo Teppan — 2 min walk
  • Ben's — 3 min walk

About this property

The Westin Kuala Lumpur

Luxury Kuala Lumpur hotel in Kuala Lumpur City Centre, walk to Pavilion Kuala Lumpur
Along with 3 restaurants, this hotel has an outdoor pool and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. All 443 soundproofed rooms feature iPod docks and 24-hour room service. For a bit of entertainment, LED TVs come with satellite channels, and guests will also appreciate thoughtful touches like bathrobes and slippers.
The Westin Kuala Lumpur offers 443 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and safes. 42-inch LED televisions come with satellite channels.

Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MYR 5 per day)
  • Valet parking on site (MYR 40 per day)
  • Wheelchair-accessible parking and van parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 80 for adults and MYR 44 for children
  • 3 restaurants
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Aerobics classes
  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Arabic
  • Chinese
  • English
  • French
  • Japanese
  • Malay

Business services

  • Business center
  • Computer station
  • Conference space (5554 square feet)
  • Meeting rooms - 20

Outdoors

  • Garden
  • Pool sun loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Transfer shower
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Couples dining
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 42-inch LED TV
  • iPod dock
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 4:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

This property doesn't offer after-hours check-in
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for MYR 40.0 per day
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 200 per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2022. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: MYR 80 for adults and MYR 44 for children (approximately)
  • Self parking fee: MYR 5 per day
  • Valet parking fee: MYR 40 per day
  • Rollaway bed fee: MYR 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Pool access available from 5:00 AM to midnight
Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

Property is also known as

Kuala Lumpur Westin
Westin Hotel Kuala Lumpur
Westin Kuala Lumpur
Westin Kuala Lumpur Hotel
The Westin Kuala Lumpur Hotel Kuala Lumpur
The Westin Kuala Lumpur Hotel
The Westin Kuala Lumpur Kuala Lumpur
The Westin Kuala Lumpur Hotel Kuala Lumpur

Frequently asked questions

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 457 out of 999 reviews
5 - Excellent 46%
Rating 4 - Good. 385 out of 999 reviews
4 - Good 39%
Rating 3 - Okay. 96 out of 999 reviews
3 - Okay 10%
Rating 2 - Poor. 40 out of 999 reviews
2 - Poor 4%
Rating 1 - Terrible. 21 out of 999 reviews
1 - Terrible 2%

4.3/5

Cleanliness

4.3/5

Staff & service

4.2/5

Amenities

4.1/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service
Not a practical/comfortable 5-star room
Design and arrangement in the room looks good but not practical, nor making staying comfortable, especially lighting is my biggest complaint, it's very dim. Though not big deal, there is no body wash in bathroom which I need to call to send some after check in, the guy that sent over thought we need extra simply told there is no more we need to wait for the next day, it seems to me there is no at least basic check after room cleaning been done.
Stayed 1 night in Apr 2021

5/5 Excellent

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Totally Worth it to stay.
Stayed 1 night in Apr 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021