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The Westin Kuala Lumpur

Star Rating
5 out of 5

Photo gallery

Featured Image
Outdoor pool, open 5:00 AM to midnight, pool umbrellas, sun loungers
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
View from Room

Guest reviews

4.2/5 Very Good
1,000 reviews
Guests rated this property 4.3/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Air Conditioning
Restaurant
Gym
Breakfast Available

Cleaning and safety practices

Cleaned with disinfectant
24-hour vacancy between guest room stays
Hand sanitizer provided

Map

199, Jalan Bukit Bintang, Kuala Lumpur

Explore the area

Popular LocationPavilion Kuala Lumpur4 min walk
Popular LocationJalan Alor10 min walk
Popular LocationKuala Lumpur Convention Centre13 min walk
AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)48 min drive

Choose dates to view prices

  • Deluxe Room, 1 King Bed, Non Smoking

    Photos of Deluxe Room, 1 King Bed, Non Smoking

    Room amenities

    • 452 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed, Non Smoking

  • Deluxe Room, 2 Twin Beds, Non Smoking

    Photos of Deluxe Room, 2 Twin Beds, Non Smoking

    Room amenities

    • 452 sq ft
    • Sleeps 3
    • 2 Twin Beds
    More detailsDeluxe Room, 2 Twin Beds, Non Smoking

  • Premium Room, 1 King Bed, City View

    Photos of Premium Room, 1 King Bed, City View

    Room amenities

    • 452 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsPremium Room, 1 King Bed, City View

  • Executive Room, 1 King Bed

    Photos of Executive Room, 1 King Bed

    Room amenities

    • 452 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsExecutive Room, 1 King Bed

  • Executive Room, 1 Double Bed

    Photos of Executive Room, 1 Double Bed

    Room amenities

    • 452 sq ft
    • Sleeps 3
    • 1 Double Bed
    More detailsExecutive Room, 1 Double Bed

  • Deluxe Room, 1 King Bed

    Photos of Deluxe Room, 1 King Bed

    Room amenities

    • 452 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed

  • Premium Room, 2 Twin Beds, Non Smoking

    Photos of Premium Room, 2 Twin Beds, Non Smoking

    Room amenities

    • 452 sq ft
    • City view
    • Sleeps 3
    • 2 Twin Beds
    More detailsPremium Room, 2 Twin Beds, Non Smoking

  • Club Room, 1 King Bed, Non Smoking

    Photos of Club Room, 1 King Bed, Non Smoking

    Room amenities

    • 861 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsClub Room, 1 King Bed, Non Smoking

  • Club Room, 1 Double Bed, Non Smoking

    Photos of Club Room, 1 Double Bed, Non Smoking

    Room amenities

    • 1292 sq ft
    • Sleeps 5
    • 1 Double Bed
    More detailsClub Room, 1 Double Bed, Non Smoking

  • Westin, Club Suite, 1 Bedroom, Non Smoking

    Photos of Westin, Club Suite, 1 Bedroom, Non Smoking

    Room amenities

    • 807 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsWestin, Club Suite, 1 Bedroom, Non Smoking

  • Presidential Suite, 1 Bedroom, Non Smoking

    Photos of Presidential Suite, 1 Bedroom, Non Smoking

    Room amenities

    • 1210 sq ft
    • Sleeps 3
    • 1 Double Bed
    More detailsPresidential Suite, 1 Bedroom, Non Smoking

  • Club Suite, 1 Bedroom, Non Smoking

    Photos of Club Suite, 1 Bedroom, Non Smoking

    Room amenities

    • 3229 sq ft
    • Sleeps 3
    • 1 Double Bed
    More detailsClub Suite, 1 Bedroom, Non Smoking

  • Premium Room, 1 King Bed, Non Smoking, City View

    Photos of Premium Room, 1 King Bed, Non Smoking, City View

    Room amenities

    • 452 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsPremium Room, 1 King Bed, Non Smoking, City View

About this area

Kuala Lumpur

Located in Kuala Lumpur's Kuala Lumpur City Centre neighborhood, The Westin Kuala Lumpur is in the city center and near a metro station. Pavilion Kuala Lumpur and Lot 10 Shopping Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Berjaya Times Square and Aquaria KLCC. Traveling with kids? Make time for Kuala Lumpur Bird Park, or check out an event or a game at Bukit Jalil National Stadium. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area. Our guests appreciate the hotel's location for the sightseeing.

Visit our Kuala Lumpur travel guide
Map
Popular Location

What's nearby

  • Pavilion Kuala Lumpur - 4 min walk
  • Jalan Alor - 10 min walk
  • Berjaya Times Square - 12 min walk
  • Kuala Lumpur Convention Centre - 13 min walk
  • KLCC Park - 17 min walk

Getting around

  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Bukit Bintang Station - 7 min walk
  • Kuala Lumpur Intl. Airport (KUL) - 48 min drive

Restaurants

  • The Living Room — 1 min walk
  • Splash — 1 min walk

About this property

The Westin Kuala Lumpur

Family-friendly Kuala Lumpur hotel in Kuala Lumpur City Centre, walk to Pavilion Kuala Lumpur
Along with a restaurant, this hotel has an outdoor pool and 2 bars/lounges. WiFi in public areas is free. Other amenities include a 24-hour fitness center, a poolside bar, and valet parking. All 443 rooms feature thoughtful touches like bathrobes and slippers, plus iPod docks and LED TVs with satellite channels. Other amenities available to guests include 24-hour room service, WiFi, and separate bathtubs and showers.
The Westin Kuala Lumpur offers 443 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and safes. 42-inch LED televisions come with satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

This Kuala Lumpur hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional sanitization guidelines of Safe & Clean (Malaysia)
Follows standard sanitization guidelines of Commitment to Clean (Marriott)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (MYR 0.00 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking: MYR 5 per day
  • Valet parking: MYR 40 per day
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 80 for adults and MYR 44 for children
  • 1 restaurant
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Aerobics classes
  • Children's pool
  • Outdoor pool
  • Playground

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry cleaning service
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra beds (surcharge)
  • Supervised childcare/activities (surcharge)

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Arabic
  • Chinese
  • English
  • Japanese
  • Malay

Business services

  • 20 meeting rooms
  • Business center
  • Computer station
  • Conference space (5554 square feet)

Outdoors

  • Garden
  • Pool sun loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Linens
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • 42-inch LED TV
  • iPod dock
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in from 3:00 PM - 4:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

This property doesn't offer after-hours check-in
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

This property is closed from April 20 2020 to August 31 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for MYR 40.0 per day
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 200 per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: MYR 80 for adults and MYR 44 for children (approximately)
  • Fee for in-room wireless Internet: MYR 0.00 per day (rates may vary)
  • Self parking fee: MYR 5 per day
  • Valet parking fee: MYR 40 per day
  • Rollaway bed fee: MYR 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks and gloves, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer
Contactless check-out is available
Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service
Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors
The property affirms that it follows sanitization practices of Safe & Clean (Malaysia) and Commitment to Clean (Marriott) guidelines

We should mention

Pool access available from 5:00 AM to midnight
Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

Property is also known as

Kuala Lumpur Westin
Westin Hotel Kuala Lumpur
Westin Kuala Lumpur
Westin Kuala Lumpur Hotel
The Westin Kuala Lumpur Hotel Kuala Lumpur
The Westin Kuala Lumpur Hotel
The Westin Kuala Lumpur Kuala Lumpur
The Westin Kuala Lumpur Hotel Kuala Lumpur

Frequently asked questions

Can I cancel my reservation for free at The Westin Kuala Lumpur and receive a full refund?
Yes, The Westin Kuala Lumpur offers free cancellation on select room rates, because flexibility matters! Please refer to The Westin Kuala Lumpur cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at The Westin Kuala Lumpur?
As of Aug 11, 2020, prices found for a 1-night stay for 2 adults at The Westin Kuala Lumpur on Sep 4, 2020 start from $69, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does this property have a pool?
Yes, this property has an outdoor pool and a children's pool. Pool access is from 5:00 AM–midnight.
Is The Westin Kuala Lumpur pet-friendly?
No, pets are not allowed at this property.
How much is parking at The Westin Kuala Lumpur?
Self parking is available for MYR 5 per day. Valet parking is available for MYR 40 per day.
What time is check-in at this property?
Check-in is from 3:00 PM–4:30 AM. After-hours check-in is not available.
What time is check-out at this property?
Check-out is at noon.
Where is The Westin Kuala Lumpur located?
This family-friendly Kuala Lumpur hotel is located in the business district, just steps from Starhill Gallery and Pavilion Kuala Lumpur. Lot 10 Shopping Centre and Bukit Bintang Plaza are also within 10 minutes. Bukit Bintang Station is 7 minutes by foot and Raja Chulan Station is 10 minutes.

Guest reviews

Overall score and ratings for The Westin Kuala Lumpur

4.2
Very Good
1,000 reviews
5 - Excellent
453
4 - Good
388
3 - Okay
98
2 - Mediocre
39
1 - Poor
22
4.3
Cleanliness
4.3
Service and Staff
4.2
Amenities
4.1
Property condition

5/5 Excellent

Has
Business traveler, Traveled with partner
Mar 27, 2020
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Was there during e first restriction order fr 16-19th March. E staffs as always were very friendly and helpful and went above and beyond in trying to ease e fear o what few guests that remain; all this while knowing they are going through “work closure” and uncertainties o eir own. The Chef n DM also had walk about during bf n interacted w e guests to allay our anxieties Bosco, Nina, Jib, DM Rajesh n many others i don’t name here went beyond in those times to ensure guests were comfortable and taken care of, assist in securing transport and provide information during e initial onset. Been here a few times n will come agn once things get well. That in its own is a testament o e service n warmth Westin KL eludes through its frontline staff for its guests.

Stayed 3 nights in Mar 2020

5/5 Excellent

Verified traveler, Singapore
Traveled with partner
Mar 17, 2020
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location and hotel amenities. Friendly staffs. Will definitely choose to stay at the Westin again.

Stayed 2 nights in Mar 2020

2/5

Verified traveler
Traveled with partner, Traveled with family
Mar 15, 2020
  • Liked: Cleanliness, amenities, property conditions & facilities
  • Disliked: Staff & service

We arrived early and the desk staff offered us a room to rest until 3 pm. From our experience, this was unprecedented and therefore highly appreciated. However, when the time came (3 p.m.) for us to go into our actual room (we booked a particular room for its incredible bathtub by the window) we were told we would get an upgrade since our room wasn't ready. But we didn't get an upgrade, we got a downgrade to a service apartment wit a kitchen. Who wants a kitchen in a one-night-stay?

Stayed 1 night in Mar 2020

3/5

Verified traveler
Mar 4, 2020
  • Liked: Cleanliness, staff & service

Receptionist kindly provided an upgrade but the room reeked of cigarettes despite being a non-smoking hotel. Room service provided an air purifier and sprayed the room with air freshener, but the smell still lingered.

Stayed 1 night in Dec 2019

5/5 Excellent

Marie, Singapore
Business traveler
Feb 27, 2020
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My only complaint is my room’s shower heater. It doesn’t quite heat up, not even to lukewarm. I had mentioned it to the staff after my first night and they said they’d look (and i think they did) but it wasn’t resolved.

Stayed 3 nights in Feb 2020

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