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Good for the price
Really I am very happy with the service
Ridiculous to have to stand on another line to pay baggage fee.
The only thing that was not good was the food. The taste and the amount. I miss being served peruvian food when going to Peru and also snacks between meals :(
Originally booked on 7:30 am Lantam flight from Auckland to Sydney. Inexplicably flight became 10:00 a.m. which would have compromised afternoon flight to Chicago. Wasn't notified until I woke up at 3:00 am and checked on status. Couldn't reach anyone on Lantam phone lines. The team at Airport went above and beyond to reassure us that our needs were going to be met. Rebooked us for 7:00 a.m. Air New Zealand flight at no additional cost. Can't thank them enough to turn a crappy situation into a really positive one. Bravo to the customer service professionals working at the Auckland Airport. Thanks so much!
It’s a shame I have to pay money on a flight to get a coke to drink or a coffee :(
Every thing wss excellent
I became sick on the flight and the staff were amazing! They did a wonderful job of making me as comfortable as possible and getting me to the airport infirmary as soon as possible.
The top routes that LAN Airlines flies are: