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Hotel El Tucano Resort & Thermal Spa

Photo gallery for Hotel El Tucano Resort & Thermal Spa

Outdoor pool
Outdoor pool
Outdoor pool
Outdoor pool
View from room

Overview of Hotel El Tucano Resort & Thermal Spa

Hotel El Tucano Resort & Thermal Spa

3.5 star property

7.4/10 Good

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Spa
  • Restaurant
Map
7 km North from Central Park, Ciudad Quesada, La Palmeria, Alajuela

Explore the area

  • Popular LocationAquas Zarcas Square6 min drive
  • Popular LocationAguas Zarcas Church7 min drive
  • Popular LocationQuesada City Park10 min drive
  • AirportLa Fortuna (FON-Arenal)54 min drive

Room options

About this area

La Palmeria

Located in La Palmeria, Hotel El Tucano Resort & Thermal Spa is in the mountains. While the natural beauty of Juan Castro Blanco National Park and Quesada City Park can be enjoyed by anyone, those looking for an activity can check out Camara de Ganaderos de San Carlos. Discover the area's water adventures with kayaking, water skiing, and windsurfing nearby, or enjoy the great outdoors with hiking/biking trails.
Visit our La Palmeria travel guideOpens in a new window
View more Resorts in La PalmeriaOpens in a new window
Map

What's nearby

  • Juan Castro Blanco National Park - 18 min walk
  • Aquas Zarcas Square - 6 min drive
  • Aguas Zarcas Church - 7 min drive
  • Quesada City Park - 10 min drive
  • Camara de Ganaderos de San Carlos - 28 min drive

Getting around

  • Juan Santamaria Intl. Airport (SJO) - 143 min drive

Restaurants

  • Bar Y Restaurante La Finca - 8 min drive
  • Q'Rico - 5 min drive
  • Pollo Vaquero - 8 min drive
  • Bar y Restaurante Roger - 8 min drive
  • Restaurante Río Mary - 5 min drive

About this property

Hotel El Tucano Resort & Thermal Spa

3.5-star resort in the mountains
Consider a stay at Hotel El Tucano Resort & Thermal Spa and take advantage of free full breakfast, a roundtrip airport shuttle, and a poolside bar. Indulge in a massage, a body treatment, and a facial at The Spa, the onsite spa. The onsite restaurant, La Foresta, features garden views and brunch. Free in-room WiFi is available to all guests, along with a terrace and mini golf.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with a lazy river
  • Free self parking
  • An outdoor tennis court, luggage storage, and tour/ticket assistance
  • A banquet hall, massage treatment rooms, and multilingual staff
  • Guest reviews speak well of the helpful staff
Room features
All 87 rooms offer amenities such as free WiFi, safes, and room service.
Extra amenities include:
  • Bathrooms with free toiletries and hair dryers
  • TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and desks

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • La Foresta

Things to do

  • Full-service spa
  • Gym
  • Lazy river
  • Mini golf
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Laundry facilities
  • Lazy river
  • Mini golf
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Mud bath
  • Outdoor treatment areas
  • Sauna
  • Spa open select days
  • Spa tub
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV with cable channels

Food and drink

  • Room service

More

  • Desk
  • Phone
  • Safe

Similar properties

See similar properties

La Palmeria
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Washer and dryer
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Business friendly
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Hot tub
Hot tub
Hotel resort
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Policies

Check-in

Check-in from 2 PM - midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 12 years old are not allowed in the spa, and guests under 8 years old are only allowed with adult supervision

Property is also known as

El Tucano
Hotel El Tucano Resort Thermal Spa La Palmeria
El Tucano Thermal Spa Aguas Zarcas
Hotel El Tucano Resort & Thermal Spa
Hotel El Tucano Resort & Thermal Spa Aguas Zarcas
El Tucano Resort And Thermal Spa
Occidental El Tucano Hotel
Occidental El Tucano Resort
Hotel El Tucano Resort Thermal Spa Aguas Zarcas
El Tucano Resort & Thermal Spa Costa Rica/San Carlos
El Tucano Resort & Thermal Hotel San Carlos
El Tucano Thermal Spa La Palmeria
Tucano Thermal La Palmeria
Tucano & Thermal La Palmeria
Hotel El Tucano Resort Thermal Spa
Hotel El Tucano Resort & Thermal Spa Resort
Hotel El Tucano Resort & Thermal Spa La Palmeria
Hotel El Tucano Resort & Thermal Spa Resort La Palmeria

Frequently asked questions

Does Hotel El Tucano Resort & Thermal Spa have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel El Tucano Resort & Thermal Spa?

As of Mar 24, 2023, prices found for a 1-night stay for 2 adults at Hotel El Tucano Resort & Thermal Spa on Mar 26, 2023 start from $95.57, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel El Tucano Resort & Thermal Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel El Tucano Resort & Thermal Spa?

Self parking is free at this property.

What time is check-in at Hotel El Tucano Resort & Thermal Spa?

Check-in is from 2 PM - midnight.

What time is check-out at Hotel El Tucano Resort & Thermal Spa?

Check-out is at noon.

Does Hotel El Tucano Resort & Thermal Spa provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel El Tucano Resort & Thermal Spa located?

Situated in the mountains, this spa resort is 0.9 mi (1.5 km) from Juan Castro Blanco National Park and 5.6 mi (9 km) from Quesada City Park. Laguna Río Cuarto and Proyecto Asis are also within 20 mi (32 km).

Hotel El Tucano Resort & Thermal Spa Reviews

Hotel El Tucano Resort & Thermal Spa Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 76 out of 253 reviews" "
" "10 - Excellent 30%
Rating 8 - Good. 83 out of 253 reviews" "
" "8 - Good 33%
Rating 6 - Okay. 47 out of 253 reviews" "
" "6 - Okay 19%
Rating 4 - Poor. 33 out of 253 reviews" "
" "4 - Poor 13%
Rating 2 - Terrible. 14 out of 253 reviews" "
" "2 - Terrible 6%

7.6/10

Cleanliness

7.5/10

Staff & service

7.3/10

Amenities

6.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Jeffrey

Liked: Staff & service
Disliked: Cleanliness
The grounds are great, but the rooms are trash.
Stayed 6 nights in Mar 2023

8/10 Good

Joerg, Chicago

Traveled with partner
Liked: Staff & service
Quite a nice set-up surrounded by forest with hot springs. Yet the hotel is already a bit aged. What I did not like was that next to the reception they advertised 2 nights stay incl. massage at about USD 60 less for 2 nights than what I paid through expedia. When I pointed out to this at the reception, the answer was that this offer is only valid for the off-season around July. I stated that the would have to mention this with the advertisement as otherwise they would be legally bound to honor the offer during the whole year. The lady at reception answered that in principle I was right but that she could not do anything about it as she is only an employee. A lawyer would be in a position to enforce the adherance to the ad! What is Expedia's comment/reaction?
Stayed 2 nights in Mar 2023

4/10 Poor

George

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This is not a star hotel as advertised. The hotel is not maintained at all. Hot water did not work for our shower. The staff listened to our concerns however it was not fixed or no other options were given. We had to shower in cold water. The tiles were old and broken in the bathroom. The toilet seat is broken. The bathroom bulbs were out. The door locks were broken. No tissues or napkins provided. Only hot water pitcher with two glasses. No water in it. No blankets on beds. No stopper in sink. Towel racks broken. You need to walk up and down a hill to get or ask for all the amenities (towels, pillows, water) because the phones were not working. There were no qualities of a star hotel. One towel and pillow per person. We booked for 4 and got only two. We had to go several times to the front desk for extra towels, pillows etc.The staff were courteous and polite but the hotel was sorely lacking in quality. The whole place was not worth the amount of money we had to spend on one night! I wish I never booked this hotel, and get a refund for this one!
Stayed 1 night in Mar 2023

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property and staff, need to work on facilities since looked

4/10 Poor

Samuel

8/10 Good

Deepika

Stayed 1 night in Dec 2022

10/10 Excellent

Nazareno, orlando

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Dec 2022

4/10 Poor

Kimberly

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
This property needs a lot of improvement. There was mold on the ceiling if the room. They gave us another room that still has some mold but less than the previous one and didn't smell so much.. Breakfast was good..service mostly friendly and helpful

10/10 Excellent

sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent overall! Quiet in the off season, which we enjoyed. Loved swimming in the river. Breakfast on the patio was lovely with blue morpho's flying by and a lizard sighting.
Stayed 2 nights in Oct 2022

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo bonito y aseado
Fue Genial,
Stayed 2 nights in Sep 2022