Ratings based on 193 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
80% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler from Dallas, TX

Business district

Posted Aug 21, 2016
The lobby was immactueltlry clean, however the room had a strange odor and the hot tub / spa advertised no longer exists. Breakfast was awful - watered down waffle mix, they ran completely out of most items including bacon and sausage. The eggs were gross and the biscuits and gravy cold. Would not stay here again.
2 out of 5
by A verified traveler from paris

Absence complète de management

Posted Jul 30, 2016
Nous y avons passé 3 nuits . Avons changé 2 fois de chambre. La première : A 18h au retour de ballade chambre pas faite, réponse de la réception : "Vous avez laissé l'affichette ne pas déranger" Deuxième chambre toilettes bouchées. Sans compter les Toilettes à la réception, machine a glaçon out of order pendant ces 3 jours. Sans compter les clefs de chambre démagnétisées à tout va. Explication du personnel : c'est à cause de la pluie. Y a-t-il 1 capitaine le bateau ?
4 out of 5
by A verified traveler

Nice large room

Posted Jul 18, 2016
Room was very large and clean. The hotel was filled with families with a ton of kids so the trash cans in the halls were overflowing with trash when I checked in and did not appear to have been emptied by the next morning. Also the elevator needed a good cleaning. Overall good value for the money.
Comment from Hotel Management
Aug 1, 2016 by Aleah A., Hotel Management
Dear Anonymous, Thank you for taking the time to review our hotel. We apologize that we did not exceed your expectations. We do hope you will allow us to the opportunity to serve you better next time.
5 out of 5
by Christopher

Posted Jun 22, 2016 on Hotels
Comment from Hotel Management
Jun 27, 2016 by Aleah, Hotel Management
Dear Christopher, Thank you for taking the time to rate our hotel, we value your feedback and hope to see you again soon.
1 out of 5
by A verified traveler

First and last time staying

Posted Jun 14, 2016 on Hotels
Smoked out room and the air barely worked
Comment from Hotel Management
Jun 20, 2016 by Aleah, Hotel Management
Dear Verified Traveler, Thank you for taking the time to rate our hotel, we apologize that we did not meet your expectations for your stay. Have a great day!
2 out of 5
by Joanne

Would not stay here again.

Posted Jun 10, 2016 on Hotels
Not what I expected. My co-worker tried to get a room here and they said they were full which they were not. Ad said they had a bar, they did not. The indoor pool was so murky you couldn't see the bottom. The two employees at the front desk were very nice. My keys never worked every time I tried to use them.
Comment from Hotel Management
Jun 20, 2016 by Aleah, Hotel Management
Dear Joanne, THank you for your review on our hotel, we value your feedback and apologize for any inconvenience.
4 out of 5
by Jim from San Juan Capistrano, Ca

Posted Jun 7, 2016 on Hotels
Manager Trevor was very customer focused.!!
Comment from Hotel Management
Jun 20, 2016 by Aleah, Hotel Management
Dear Jim, Thank you for taking the time to complete our survey, we look forward to seeing you again soon.
2 out of 5
by A verified traveler

will pick other hotel with same $$..

Posted Jun 2, 2016 on Hotels
really disappointed with bathroom. i got the one without bathtub. Shower head conditions was really bad. water goes everywhere. and ac cover on the ceiling was covered with old dust. didnt even want to breath in that room after I saw that. coffee maker was so dirty also.. To me, this room was not worth with $80.
Comment from Hotel Management
Jun 20, 2016 by Aleah, Hotel Management
Dear Verified Traveler, We are sorry we did not exceed your expectations, we hope you will allow us the opportunity to serve you better next time. Have a great day!
4 out of 5
by Sharon and Ed

Very nice hotel

Posted Jun 2, 2016 on Hotels
We will stay in this hotel again. The suites are spacious and tidy.
Comment from Hotel Management
Jun 14, 2016 by Aleah, Hotel Management
Dear Sharon and Ed, We appreciate your business and feedback. We hope to see you again soon. Have a blessed day!
4 out of 5
by Amelia

Posted Jun 1, 2016 on Hotels
Comment from Hotel Management
Jun 14, 2016 by Aleah, Hotel Management
Dear Amelia, Thank you for your rating on our establishment, we value your feedback and hope to see you again soon.