Ratings based on 930 Verified Reviews

3.4 out of 5
72% of guests recommend
3.6 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Convenient parking; staff was friendly and helpful

Posted Oct 16, 2017
Pros: Convenient to the family we were visiting. Staff was friendly and the desk clerk was outstanding. Hotel was about what we expected for the price.
Cons: A VERY LARGE chair was crammed into a corner next to the bed that should be replaced; crumbs visible between chair arm and wall
Location: Some restaurants and gas stations nearby.
Hotel lobby was neat, clean and inviting. Staff was very helpful and friendly. It is an older facility so the room furniture (chairs) should be replaced. There were some pretzel crumbs in the chair but the rest of the room seemed to be clean. The beds were comfortable and clean. It was nice to have a refrigerator (that worked) and a small microwave. Parking was very convenient.
3 out of 5
Recommended
for Everyone
by A verified traveler from Baltimore

Do not set your expectations too high.

Posted Oct 2, 2017
Pros: clean and quiet room
Cons: Curb appeal, breakfast, staff
Location: not a bad location to base your stay in Cleveland, like to go to Indians or Browns or RRHOF
This place has absolutely ZERO curb appeal. We almost drove away without going in it was that ugly. Lobby was ok, check in process was ok. Room was clean comfortable and quiet tho, which is really what matters. The free breakfast was an absolute joke. Bottom line, if you're just looking for a place to sleep while doing other things that are not hotel related, it was affordable and in a decent (not a good, just decent) neighborhood, then this should be ok. Just ok.
Comment from Hotel Management
Oct 2, 2017 by Management, Hotel Management
I am glad you enjoyed your room. We are in the process of getting everything updated and fixing the outside. We do hope you will give us another chance.
3 out of 5
by A verified traveler

Posted Sep 28, 2017
Pros: Convenience to luthern hospital
Cons: Cleanliness of bath..dirty wash rag left on shower rod. Dirt all around light switch in bath.
Great guy at front desk..very helpful and courteous
Comment from Hotel Management
Sep 29, 2017 by Management, Hotel Management
I am glad we were convenient for you. I am sorry about the bathroom. We do hope to see you again.
2 out of 5
by A verified traveler

Posted Sep 26, 2017
Pros: nothing
Cons: cleaning, breakfast
Location: few restaurants and bars
the hotel is not clean, smelly, breakfast is basic and if you are not an early riser you can not find anything after 7:30am
Comment from Hotel Management
Sep 27, 2017 by Management, Hotel Management
I am sorry you found our breakfast basic. We offer the normal complimentary items. We are always willing to refill if you let the front desk know something is out. We hope you stay with us again.
3 out of 5
Recommended
for Everyone
by A verified traveler

close to my destination

Posted Sep 19, 2017
visiting in Lakewood area, close,convient, clean,safe off street parking. Looks better on inside than outside
Comment from Hotel Management
Sep 20, 2017 by Management, Hotel Management
Thank you! We hope you come back.
4 out of 5
Recommended
for Everyone
by A verified traveler from Burnley England

Happy visitor,2nd time

Posted Sep 13, 2017
Pros: The same as last year, good staff, good location. They have now included a fridge and a microwave in the rooms.
Cons: With the inclusion of a microwave some utensils could be useful.
Location: Went back to TIC TOC TAVERN on Clifton and met up with friends I met last year. If you like to drink in a local bar then this is the place.
This is my second visit to this hotel and it is still the ideal place for me to base myself due to the public transport system as I'm from England and would not risk driving The staff was again helpful and pleasant and remembered me from last year. Joseph welcomed me like a long lost friend and was his jovial self.l
Comment from Hotel Management
Sep 15, 2017 by Samantha, Management , Hotel Management
I am glad you enjoyed your stay with us. We have all utensils available at the front desk. We can't wait to see you again.
3 out of 5
by A verified traveler from Lima, OH

Close to the waterfront makes for lots of bugs

Posted Sep 11, 2017
Pros: Friendly staff
Cons: cleaning of rooms, bug problem
Location: located by the lake, plenty of food and shopping
somewhat disappointed due to massive bugs everywhere, even in hotel. Felt like they should have sprayed to keep bugs at a minimum.
Comment from Hotel Management
Sep 14, 2017 by Management, Hotel Management
We are very sorry. We have tried to spray, but the spray doesn't seem to help against the Midges/Canadian Soldiers. I do hope you will gives us another chance. Have a good day.
1 out of 5
by A verified traveler

Posted Sep 5, 2017
The floor and armchair of this room were really dirty.
Comment from Hotel Management
Sep 7, 2017 by Management, Hotel Management
I am sorry they were dirty. Thank you for letting us know. We will fix the problem.
2 out of 5
by A verified traveler

Room was not clean and smelled bad

Posted Sep 3, 2017
It was not very pleasant . I did like the room and the bathroom was dirty. The hotel lobby was nice but that is where it ended.
Comment from Hotel Management
Sep 5, 2017 by Management, Hotel Management
I am sorry you did not enjoy your stay. We are trying to get everything renovated. I do hope you will give us a second chance.
5 out of 5
Recommended
for Everyone
by A verified traveler from Columbus

The staff was amazing!

Posted Aug 30, 2017
I was traveling on business and the staff really took care of my needs. They were extremely friendly and helpful. They recommend great restaurant that was close by and I received a discount for being a TravelLodge guest. The hotel is small but clean and quiet at night. The cost was very economical.
Comment from Hotel Management
Aug 31, 2017 by Management, Hotel Management
Thank you. I am glad you enjoyed your stay. We hope to see you again.