Desk, blackout drapes, iron/ironing board, free WiFi
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Reviews of Hotel Jefe at Ojos Locos

3 out of 5
Hotel Jefe at Ojos Locos
3227 Civic Center Drive, North Las Vegas, NV

Reviews

6.0
Rating 10 - Excellent. 5 out of 23 reviews" "
" "10 - Excellent 22%
Rating 8 - Good. 5 out of 23 reviews" "
" "8 - Good 22%
Rating 6 - Okay. 5 out of 23 reviews" "
" "6 - Okay 22%
Rating 4 - Poor. 2 out of 23 reviews" "
" "4 - Poor 9%
Rating 2 - Terrible. 6 out of 23 reviews" "
" "2 - Terrible 26%

6.0/10

Cleanliness

6.1/10

Staff & service

4.4/10

Amenities

5.1/10

Property conditions & facilities

4.9/10

Eco-friendliness

Reviews

8/10 Good

Tamara Many

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
good area
Stayed 1 night in Mar 2023

2/10 Terrible

Robert

Traveled with partner, Traveled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel I have ever stayed at. This is not an over exaggeration. Completely horrible in every way. Complete filth and staff unprofessional. I walked into house keeping staff talking in the most trashy way about drugs and crime.
Stayed 2 nights in Mar 2023

6/10 Okay

Jimmy

Business traveler
Disliked: Property conditions & facilities
Stayed 5 nights in Mar 2023

2/10 Terrible

Amalia

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing to like
Stayed 1 night in Feb 2023
Response from HM on Mar 4, 2023
We're sorry you were unhappy. We'll do our best to fix the issues you experienced.

4/10 Poor

Steven

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Bad smelling room, some unidentfiable fragrance trying and failing to mask the oder of decades of cigarette smoke. Security person in registration lobby was threatening to me when I asked a question at the desk
Stayed 2 nights in Feb 2023
Response from HM on Feb 21, 2023
We're sorry you were unhappy. We will do our best to fix the issues you experienced.

6/10 Okay

Marcella

Business traveler
Liked: Staff & service
It’s ok if you Don’t spend the whole day.
Stayed 2 nights in Feb 2023
Response from HM on Feb 13, 2023
We appreciate the feedback!!

10/10 Excellent

Mauricio

Stayed 1 night in Feb 2023
Response from HM on Mar 10, 2023
Thank you for the feedback!!

2/10 Terrible

Anthony

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Hotel management woke us up and 630 am and made us leave for no reason.
Stayed 1 night in Feb 2023
Response from HM on Feb 9, 2023
We are sorry for the issue you experienced. We will look into it.

2/10 Terrible

Greg

Traveled with pets, Traveled with family
Disliked: Amenities, property conditions & facilities
Room was unclean. No cups/glasses. Noisy. Curtains stained. Few TV channels available. Beds comfortable.
Stayed 1 night in Feb 2023
Response from HM on Feb 9, 2023
We are sorry for the issues you experienced. We will try to fix the problems

6/10 Okay

Stephen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2023
Response from HM on Mar 10, 2023
We appreciate the feedback!!

10/10 Excellent

Frank

Stayed 1 night in Jan 2023

10/10 Excellent

Jose

Stayed 1 night in Jan 2023

8/10 Good

Steve

Stayed 1 night in Jan 2023

8/10 Good

Brooke

Stayed 2 nights in Jan 2023

2/10 Terrible

ANOOP

8/10 Good

Ken

Liked: Cleanliness, amenities, property conditions & facilities

4/10 Poor

Cherise

Disliked: Cleanliness, amenities, property conditions & facilities

6/10 Okay

JUAN

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Es básicamente un motel. Funcional para llegar a dormir y nada más.
Stayed 3 nights in Mar 2023
Response from HM on Mar 18, 2023
We appreciate the feedback!!

8/10 Good

araceli

Traveled with family
La seguridad del establecimiento y el parqueaderos.
Stayed 4 nights in Feb 2023
Response from HM on Mar 4, 2023
Thanks for the feedback. Hope to see you again!!