“Bad service and accommodation for the price!
For a new hotel the room is extremely badly designed. No socket for the kettle, constant buzzing sound from the electric box and poor drainage in the shower leading to a bad smell. Cleaning is also bad. Used toothpick found in the sink area and left there for four days. Mugs left unwashed. Coffee/amenities in the room not topped up.
Breakfast is not worth the money and runs out of food at least an hour before breakfast is due to finish, staff very……
“Bad service and accommodation for the price!
For a new hotel the room is extremely badly designed. No socket for the kettle, constant buzzing sound from the electric box and poor drainage in the shower leading to a bad smell. Cleaning is also bad. Used toothpick found in the sink area and left there for four days. Mugs left unwashed. Coffee/amenities in the room not topped up.
Breakfast is not worth the money and runs out of food at least an hour before breakfast is due to finish, staff very……
“This is a lovely rural hotel, great rooms, nice roof fan as opposed to air con, the owners are very responsive and communications worked really well. Breakfast was fabulous, access and parking very good. ”
“This is a lovely rural hotel, great rooms, nice roof fan as opposed to air con, the owners are very responsive and communications worked really well. Breakfast was fabulous, access and parking very good. ”
“Qualité standard des Ibis budget toujours à son bon niveau d'accueil, de propreté et de confort.
L'hôtel permet de rayonner sur Bilbao et sa région grâce à un accès routier très facile. Des commerces se trouvent à 10 minutes à pied dans le village voisin. L'accueil m'a même été fait en français. ”
“Qualité standard des Ibis budget toujours à son bon niveau d'accueil, de propreté et de confort.
L'hôtel permet de rayonner sur Bilbao et sa région grâce à un accès routier très facile. Des commerces se trouvent à 10 minutes à pied dans le village voisin. L'accueil m'a même été fait en français. ”
“Vraiment bien. Chambre moderne bien équipée avec balcon et balcon-serre et un grand bain. Petite rue occupée pendant la journée mais tranquille la nuit. Plusieurs bons restaurants petits commerces er pharmacie à proximité. ”
“Vraiment bien. Chambre moderne bien équipée avec balcon et balcon-serre et un grand bain. Petite rue occupée pendant la journée mais tranquille la nuit. Plusieurs bons restaurants petits commerces er pharmacie à proximité. ”
"A disappointing experience - written by my husband who was the one who stays at this hotel
Spent a night in the Artist Gran hotel of Arts on my way back from the Camino de Santiago. I do not know if it was because of my backpack and casual pilgrim dressing but from the start, the service was a bit arrogant. I booked a room with queen size bed (indicating preference on high floor), but was given a DOUBLE bed for 3rd floor. As for the view, Smart Inner View means facing the window of your neighbor (welcome back to the dormitory in the Albergue!). An experience certainly not to be repeated. Get yourself an hotel with better service. You deserve better!"
"Bad service and accommodation for the price!
For a new hotel the room is extremely badly designed. No socket for the kettle, constant buzzing sound from the electric box and poor drainage in the shower leading to a bad smell. Cleaning is also bad. Used toothpick found in the sink area and left there for four days. Mugs left unwashed. Coffee/amenities in the room not topped up.
Breakfast is not worth the money and runs out of food at least an hour before breakfast is due to finish, staff very lazy and don’t attempt to top up the food or clear plates from tables (whilst eating food in front of guests). Same level of poor service was seen in the rooftop bar, with glasses all over near the pool. All staff need a significant amount of training to be at an acceptable standard. "