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Altis Suites

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Family Suite | 1 bedroom, premium bedding, minibar, in-room safe
Deluxe Family Apartment | 1 bedroom, premium bedding, minibar, in-room safe
Deluxe Classic Apartment | 1 bedroom, premium bedding, minibar, in-room safe
Classic Suite | Living room | TV

Overview of Altis Suites

Altis Suites

4.0 star property

4.4/5 Excellent

Popular amenities

  • Free WiFi
  • Kitchen
  • Air conditioning
  • Pet friendly
  • Laundry
  • Breakfast available
Map
Rua Castilho 13, Lisbon, 1250-066

Explore the area

  • Popular LocationMarquis of Pombal Square7 min walk
  • Popular LocationBotanical Garden11 min walk
  • Popular LocationRossio Square15 min walk
  • AirportLisbon (LIS-Humberto Delgado)21 min drive

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Deluxe Classic Apartment

  • 549 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 1 Double Sofa Bed

Deluxe Family Apartment

  • 721 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed OR 1 Double Sofa Bed

Family Suite

  • 786 sq ft
  • Sleeps 4
  • 1 Queen Bed OR 1 Double Sofa Bed

Classic Suite

  • 592 sq ft
  • Sleeps 3
  • 1 Double Bed OR 1 Double Sofa Bed

About this area

Lisbon

Altis Suites is located in Lisbon City Center, a neighborhood in Lisbon, and is near a metro station. Amoreiras Shopping Center and El Corte Ingles Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Principe Real Square and Botanical Garden. Traveling with kids? Consider National Museum of Natural History and Fado Museum. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Cinemateca Portuguesa Museum - 1 min walk
  • Marquis of Pombal Square - 7 min walk
  • Botanical Garden - 11 min walk
  • Rossio Square - 15 min walk
  • Amoreiras Shopping Center - 16 min walk

Getting around

  • Rato Station - 6 min walk
  • Rossio Station - 14 min walk
  • Humberto Delgado Airport (LIS) - 21 min drive

Restaurants

  • Os Tibetanos - 2 min walk
  • Restaurante Chimera - 2 min walk
  • Guilty - 2 min walk
  • Pastelaria Coimbra - 2 min walk
  • Restaurante Pedro e o Lobo - 2 min walk

About this property

Altis Suites

Family-friendly Lisbon aparthotel in Lisbon City Center, near Rossio Square
Along with self parking, this smoke-free aparthotel has 24-hour room service and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Each apartment provides a TV with cable channels, plus a kitchenette with a refrigerator, a stovetop, and a microwave. Added amenities include free WiFi, 24-hour room service, and a minibar.
Altis Suites offers 33 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Accommodations at this 4-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include bathtubs or showers, bidets, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Televisions come with cable channels. Housekeeping is provided daily.

Languages

English, French, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Clean & Safe (Portugal)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
This information is provided by our partners.

Property amenities

Internet

  • Free WiFi

Parking and transportation

  • Self parking on site (EUR 13 per day)

Family friendly

  • Children stay free
  • Free crib/infant bed
  • Babysitting (surcharge)

Kitchenette

  • Refrigerator
  • Stovetop
  • Microwave
  • Cookware/dishes/utensils

Dining

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: EUR 25 for adults and EUR 10 for children
  • Minibar
  • 24-hour room service

Bedrooms

  • Premium bedding
  • Bed sheets provided

Bathrooms

  • Partially open bathroom
  • Bathtub or shower
  • Toilet paper
  • Hair dryer
  • Bidet
  • Soap
  • Towels provided
  • Shampoo

Entertainment

  • TV with cable service

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • EUR 30 per pet per night
  • 1 per room (up to 22 lbs)
  • Welcoming cats and dogs only

Suitability/Accessibility

  • Elevator
  • Soundproofing
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Luggage storage
  • Safe at front desk
  • 24-hour front desk

Location highlights

  • Near a metro station
  • Near a train station
  • In the business district
  • In the city center
  • In the historical district

Things to do

  • Golf nearby

Safety features

  • Carbon monoxide detector
  • Fire extinguisher
  • First aid kit
  • Security system
  • Smoke detector

General

  • 33 rooms
  • 13 floors
  • 1 building

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Policies

Check-in

95% of travelers were happy with check-in
Check-in from 2 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per night
Welcoming dogs and cats only
1 per room (up to 22 lbs)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: EUR 25 for adults and EUR 10 for children (approximately)
  • Self parking fee: EUR 13 per day
  • Pet fee: EUR 30 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 16 years old are allowed in the spa's indoor pool until 4 PM and must be accompanied by an adult.

We should mention

Only registered guests are allowed in the guestrooms
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Children under 16 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Altis Suites
Altis Suites Apartment
Altis Suites Apartment Lisbon
Altis Suites Lisbon
Lisbon Golden Tulip
Altis Suites Lisbon
Altis Suites Aparthotel
Altis Suites Aparthotel Lisbon

Frequently asked questions

Is Altis Suites pet-friendly?

Yes, this property allows cats and dogs (limit 1 per room) with a maximum weight of up to 22 lbs per pet. There's a fee of EUR 30 per pet, per night.

How much does it cost to stay at Altis Suites?

As of Sep 29, 2022, prices found for a 1-night stay for 2 adults at Altis Suites on Oct 10, 2022 start from $166.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Altis Suites?

Self parking is available for EUR 13 per day.

What time is check-in at Altis Suites?

Check-in is from 2 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Altis Suites?

Check-out is at noon.

Where is Altis Suites located?

This family-friendly Lisbon aparthotel is located in the historical district, within 1 mi (2 km) of Liberty Avenue and Rossio Square. National Museum of Natural History and Edward VII Park are also within 10 minutes. Rato Station is 6 minutes by foot and R. Escola Politécnica Stop is 6 minutes.

Can I cancel my reservation for free at Altis Suites and receive a full refund?

Yes, Altis Suites offers free cancellation on select room rates, because flexibility matters! Please refer to Altis Suites cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 129 out of 254 reviews
5 - Excellent 51%
Rating 4 - Good. 99 out of 254 reviews
4 - Good 39%
Rating 3 - Okay. 20 out of 254 reviews
3 - Okay 8%
Rating 2 - Poor. 4 out of 254 reviews
2 - Poor 2%
Rating 1 - Terrible. 2 out of 254 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.5/5

Staff & service

4.0/5

Amenities

4.2/5

Property conditions & facilities

3/5 Okay

James
Traveled with family
Disliked: Amenities, property conditions & facilities
The condition of the Altis suite is poor. Some of the kitchen cabinets are falling down. The property is not handicap friendly. The bathroom is dangerous for elderly people. There is only a bathtub so tall without a handrail. It was easily to slip and fall even with a healthy person. I travel with my older sister. I requested to change room with a walking shower. They didn't have it. Too many stairs.
Stayed 5 nights in Sep 2022

5/5 Excellent

Valerie
Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Traveling with infant so having the full apartment with kitchen, living room and bedroom was very nice. Location was great!
Stayed 3 nights in Aug 2022

4/5 Good

Nikhil
Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
The property is at the best location in the town with everything walkable and all amenities close by. The only thing I did not like was no provision of making tea and charged us 10 euros for tea dips. Even a complementary bottle of water was not there in the suit, which was again charged in the bill.
Stayed 2 nights in Jun 2022

5/5 Excellent

Joao
Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Ótima localização e quartos espaçosos. Pessoal simpático e disponível.
Stayed 8 nights in Jun 2022

3/5 Okay

vijay
Liked: Cleanliness
Convenient location but mediocre facilities
Not as good as pics showed. Spacious rooms, decently furnished but felt enclosed, smelly and airless. Only windows overlooked a dark inaccessible terrace. Frontdesk was absent most of the time and had to go nextdoor to the sister Altis Grand hotel desk for attention. Phones were rarely answered. Thin walls let in neighbors noise.
Stayed 1 night in May 2022

4/5 Good

Anne-Marie