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My Story Hotel Augusta

Photo gallery for My Story Hotel Augusta

Street view
Double Room | Balcony
Double Room | Balcony
Minibar, in-room safe, desk, free WiFi
Double Room | Minibar, in-room safe, desk, free WiFi

Overview of My Story Hotel Augusta

My Story Hotel Augusta

3.0 star property

4.5/5 Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Bar
  • Laundry
Map
R. de São Nicolau, 78, Lisbon, 1100-549

Explore the area

  • Popular LocationCommerce Square4 min walk
  • Popular LocationRossio Square4 min walk
  • Popular LocationLisbon Cathedral6 min walk
  • AirportLisbon (LIS-Humberto Delgado)24 min drive

Room options

About this area

Lisbon

My Story Hotel Augusta is located in Lisbon Old Town, a neighborhood in Lisbon, and is near a metro station. Fado Museum and National Museum of Natural History are local attractions and those in the mood for shopping can visit Armazens do Chiado Mall and Mercado da Ribeira. Looking to enjoy an event or a game while in town? See what's happening at Campo Pequeno Bullring or Jose Alvalade Stadium.
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Map

What's nearby

  • Rua Augusta Arch - 3 min walk
  • Santa Justa Elevator - 4 min walk
  • Commerce Square - 4 min walk
  • Rossio Square - 4 min walk
  • Lisbon Cathedral - 6 min walk

Getting around

  • Rua da Conceição Stop (28E) - 1 min walk
  • Rossio Station - 7 min walk
  • Humberto Delgado Airport (LIS) - 24 min drive

Restaurants

  • Leitaria Camponeza - 2 min walk
  • Igreja Paroquial de São Nicolau e São Julião - 2 min walk
  • O Arco - 2 min walk
  • Nata Lisboa - 2 min walk
  • A Minhota da Prata - 2 min walk

About this property

My Story Hotel Augusta

3-star hotel located in Lisbon Old Town
Close to Rossio Square, My Story Hotel Augusta provides dry cleaning/laundry services, a bar, and a restaurant. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), an elevator, and concierge services
  • Luggage storage, smoke-free premises, and a 24-hour front desk
  • Guest reviews give top marks for the dining options and location
Room features
All 46 rooms feature comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews speak positively of the comfortable rooms at the property.
Other amenities include:
  • Showers, free toiletries, and hair dryers
  • Heating, daily housekeeping, and desks

Languages

English, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of Clean & Safe (Portugal)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 14 days prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: EUR 15 for adults and EUR 15 for children
  • 1 restaurant
  • 1 bar

Family friendly

  • Laundry facilities

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • 32.00-inch flat-screen TV

Food and drink

  • Minibar

More

  • Desk
  • Mobile key entry
  • Phone
  • Safe

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Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 14 days prior to check-in
For more details, please contact the property using the information on the booking confirmation
This property will place a credit card authorization for one night for any bookings where payment for the stay will be made on site instead of at the time of booking.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: EUR 15 for adults and EUR 15 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

My Story Charming Hotel Augusta Lisboa
My Story Charming Augusta Lisboa
My Story Charming Augusta
My Story Charming Augusta Lis
My Story Charming Hotel Augusta Lisbon
My Story Charming Hotel Augusta Lisbon
My Story Charming Augusta Lisbon
Hotel My Story Charming Hotel Augusta Lisbon
Lisbon My Story Charming Hotel Augusta Hotel
Hotel My Story Charming Hotel Augusta
MY STORY HOTEL CHARMING AUGUSTA Lisbon
MY STORY CHARMING AUGUSTA Lisbon
MY STORY CHARMING AUGUSTA
Hotel MY STORY HOTEL CHARMING AUGUSTA Lisbon
Lisbon MY STORY HOTEL CHARMING AUGUSTA Hotel
Hotel MY STORY HOTEL CHARMING AUGUSTA
My Story Charming Hotel Augusta
My Story Hotel Augusta Hotel
My Story Hotel Augusta Lisbon
My Story Hotel Charming Augusta
My Story Hotel Augusta Hotel Lisbon

Frequently asked questions

Is My Story Hotel Augusta pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at My Story Hotel Augusta?

As of Dec 1, 2022, prices found for a 1-night stay for 2 adults at My Story Hotel Augusta on Dec 13, 2022 start from $79.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at My Story Hotel Augusta?

This hotel doesn't offer parking.

What time is check-in at My Story Hotel Augusta?

Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at My Story Hotel Augusta?

Check-out is at noon.

Where is My Story Hotel Augusta located?

Located in Lisbon Old Town, this hotel is within a 5-minute walk of Armazens do Chiado Mall and Rossio Square. Rua Augusta Arch and Santa Justa Elevator are also within 5 minutes. Rua da Conceição Stop (28E) and Baixa-Chiado Station are within a 2-minute walk.

Can I cancel my reservation for free at My Story Hotel Augusta and receive a full refund?

Yes, My Story Hotel Augusta offers free cancellation on select room rates, because flexibility matters! Please refer to My Story Hotel Augusta cancellation policy on our site for more details about any exclusions or requirements.

My Story Hotel Augusta Reviews

My Story Hotel Augusta Reviews

Overall score and ratings

4.5

Wonderful

How we verify reviews
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
More information
Rating 5 - Excellent. 142 out of 217 reviews" "
" "5 - Excellent 65%
Rating 4 - Good. 62 out of 217 reviews" "
" "4 - Good 29%
Rating 3 - Okay. 6 out of 217 reviews" "
" "3 - Okay 3%
Rating 2 - Poor. 3 out of 217 reviews" "
" "2 - Poor 1%
Rating 1 - Terrible. 4 out of 217 reviews" "
" "1 - Terrible 2%

4.7/5

Cleanliness

4.7/5

Staff & service

4.2/5

Amenities

4.5/5

Property conditions & facilities

4.4/5

Eco-friendliness

4/5 Good

Santiago
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in old part. Close to main plaza and trams, metro and restaurants.

5/5 Excellent

Leslie
Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Would definitely stay again. Great location.

1/5 Terrible

Francisco, Long Beach
Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
They didn’t have a baggage deposit on-site. You had to walk two blocks to leave your bags. Rooms were extremely small. Bathrooms were even worse and toilets without bidet. We didn’t take a shower or use the bathrooms in our room because they were tiny. There was no room to place anything and had no place in room to put on our suitcases. We had to place some suitcases on the bed with us. It was an awful experience. Too small and staff very inattentive. They acted like they couldn’t care less. The room door we couldn’t open it because it would get stuck to the raised floor. Awful experience. We don’t recommend it
Stayed 1 night in Oct 2022

5/5 Excellent

Emina
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could have stayed longer at this property, I would have. The staff is so kind, the location is perfect, and the Wi-Fi was one of the best (if you need to work remote like I did). The room was clean, and had everything I needed. Surprisingly quiet for being in the center.
Stayed 4 nights in Oct 2022

4/5 Good

JON
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, dont know about parking did not have a car
Stayed 4 nights in Sep 2022

4/5 Good

Farnaz
Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location
Stayed 4 nights in Aug 2022

2/5 Poor

Christopher
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walked and not compensated.
I was walked to another hotel for the night. No compensation given. Still charged for the night.
Stayed 1 night in Aug 2022

5/5 Excellent

Thamakrit
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!!!
The hotel was overbooked so I got moved to another one nearby. But very happy with it. The room is nice and got a nice city view. Very close to everything. Stuffs are friendly and polite. Great place to stay
Stayed 1 night in Aug 2022

5/5 Excellent

Nicole
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with easy check in and central location. Rooms were very clean and quiet.
Stayed 1 night in Jul 2022

4/5 Good

Ian
Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Exactly what you would expect. Location is the best asset for this property. Staff were friendly and helpful. Place was clean enough, fairly small, and could use some updates (shower leaked, mini fridge was extremely tiny, etc.), but overall reasonable place.
Stayed 2 nights in Jul 2022