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Novotel Lombok Resort and Villas

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Private beach, white sand, free beach cabanas, sun loungers
Private beach, white sand, free beach cabanas, sun loungers
Private beach, white sand, free beach cabanas, sun loungers
3 outdoor pools

Overview of Novotel Lombok Resort and Villas

UNESCO Sustainable Property

Novotel Lombok Resort and Villas

4 out of 5

4.1/5 Very Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

  • Popular LocationSerenting and Torok Bare Beach11 min walk
  • Popular LocationKuta Beach19 min walk
  • Popular LocationPantai Seger1 min drive
  • AirportLombok (LOP-Lombok Intl.)49 min drive

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About this area

Kuta

Located in Kuta, Novotel Lombok Resort and Villas is on a private beach. The area's natural beauty can be seen at Kuta Beach and Pantai Seger. Take an opportunity to explore the area for water adventures such as swimming.
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Popular Location

What's nearby

  • Serenting and Torok Bare Beach - 11 min walk
  • Seger Beach - 11 min walk
  • Kuta Beach - 19 min walk
  • Pantai Seger - 1 min drive
  • Merese Hill - 7 min drive

Getting around

  • Lombok (LOP-Lombok Intl.) - 37 min drive

Restaurants

  • Spice Market — 1 min walk
  • Vue Restaurant — 1 min walk
  • Tasty Hesty Cafe — 3 min drive
  • Warung dulang — 3 min drive
  • Warung Bule — 4 min drive

About this property

Novotel Lombok Resort and Villas

Upscale hotel on the beach, with 3 outdoor swimming pools
Spend the day on Novotel Lombok Resort and Villas's private white sand beach or relax by one of the hotel's 3 outdoor swimming pools. All 102 rooms feature thoughtful touches like bathrobes and slippers, plus free WiFi and LCD TVs with satellite channels. Guests will also find 24-hour room service, minibars, and coffee makers.
Novotel Lombok Resort and Villas offers 102 accommodations with minibars and safes. LCD televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and bidets.

This Kuta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 4 treatment rooms including rooms for couples. Services include hot stone massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Breakfast available for a fee: IDR 151250-151250 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Boat tours
  • Boating
  • Canoeing
  • Children's pool
  • Fishing
  • Fitness center
  • Free bicycle rentals
  • Horse riding/rentals
  • Kayaking
  • Motorized watercraft
  • Parasailing
  • Pedal boating
  • Playground
  • Scooter/moped rentals
  • Scuba diving
  • Snorkeling
  • Spa services
  • Surfing/boogie boarding
  • Volleyball

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Free children's club
  • Free cribs/infant beds
  • Free supervised childcare/activities
  • Laundry facilities
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Front-desk safe
  • Gift shop/newsstand
  • Lockers available
  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Water sports equipment

Languages spoken

  • English
  • Indonesian

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • Private beachfront location
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage/treatment rooms
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single level property)

More

  • Beach towels
  • Boat/paddles on site
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Similar properties

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Hotel
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Family friendly
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Guest rating 4+
Guest rating 4+
Air conditioned
Air conditioned

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for IDR 455000.0 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: IDR 1400000
  • New Year's Eve (31 December) Gala Dinner per child: IDR 700000 (from 5 to 15 years old)

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between IDR 151250 and IDR 151250 per person (approximately)
  • Airport shuttle fee: IDR 175000 per vehicle (one way)
  • Rollaway bed fee: IDR 455000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Lombok Novotel
Novotel Lombok
Novotel Lombok Hotel
Novotel Lombok Hotel Kuta
Novotel Lombok Kuta
Novotel Lombok Hotel Lombok
Novotel Lombok Resort Villas Kuta
Novotel Lombok Resort Villas
Novotel Lombok Villas Kuta
Novotel Lombok Villas
Novotel Lombok And Villas Kuta
Novotel Lombok Resort and Villas Kuta
Novotel Lombok Resort and Villas Hotel
Novotel Lombok Resort and Villas Hotel Kuta

Frequently asked questions

4.1
Very Good
Rating 5 - Excellent. 100 out of 257 reviews
5 - Excellent 39%
Rating 4 - Good. 103 out of 257 reviews
4 - Good 40%
Rating 3 - Okay. 35 out of 257 reviews
3 - Okay 14%
Rating 2 - Poor. 17 out of 257 reviews
2 - Poor 7%
Rating 1 - Terrible. 2 out of 257 reviews
1 - Terrible 1%

4.2/5

Cleanliness

4.2/5

Staff & service

4.1/5

Amenities

4.0/5

Property conditions & facilities
Write a review

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A right choice for our stay at Kuta
We had a wonderful stay at Novotel Lombok. It is a beautiful resort looking like a lost world with attractive sculptures . The staff is efficient in arranging tours for us. We had a wonderful dinner at the hotel restaurant. The breakfast was nice with lots of varieties.
Stayed 1 night in Jan 2020

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, not “overbuilt”, it works nicely with the local environment and doesn’t overpower it. By far my greatest compliment is to the staff. From the super friendly breeze bar staff, to reception, management and the cleaners the service was universally excellent. To name a few (although I’ll miss many), thank you to Jan, Mukti, Anto, Jumardi, Ryadi and Santana, you all once again made it a memorable stay and I will be back this year!
Stayed 6 nights in Sep 2019

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice beach front hotel with good breeze. Walking distance to a perfect spot to watch sunset. The sand is more pebble type and not as smooth as those found in gili islands. Breakfast is good and breeze bar serve some good happy hour cocktails. Watch out for the flies though. It is just irritating you have to fight your meals with flies. Management should have installed those electric flies buster at the restaurant. As for the rooms, they are ok and the only complains is there is no lift if you got 3rd floor room. Not suitable for those who have issue climbing stairs. Now the biggest minus point if you stay at Novotel, you get screwed if you dont have your own transport. There are no gojek or taxi. Only private cars. They charged a return trip from hotel to Kuta Lombok for 90k rupiah. It is only less than 3km one way and you can imagine the amount you rake up at the end of stay. Hotel should have provide shuttle service like those at Novotel Benoa Bali. Overall i still find Novotel the best hotel at Kuta and it is only the transport which is the biggest sore for visitors.
Stayed 3 nights in Jan 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2019