On the beach, sun loungers, beach umbrellas, beach towels
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Reviews of Ocean Place Resort And Spa

4 out of 5
Ocean Place Resort And Spa
1 Ocean Blvd, Long Branch, NJ

Reviews

7.8

Good

Rating 10 - Excellent. 424 out of 1000 reviews" "
Rating 8 - Good. 234 out of 1000 reviews" "
Rating 6 - Okay. 148 out of 1000 reviews" "
Rating 4 - Poor. 107 out of 1000 reviews" "
Rating 2 - Terrible. 87 out of 1000 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Alina, Stamford

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, but for $300 a night the bedding was terrible and shower was the worst!
Stayed 2 nights in Mar 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

heon jung

Liked: Cleanliness, staff & service, property conditions & facilities
Walkside
Stayed 1 night in Mar 2024

10/10 Excellent

Moshe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2024

10/10 Excellent

MATTHEW

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lobby staff and the restaurant and bar staff were all incredibly attentive and helpful.
Stayed 1 night in Mar 2024

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Considering hotel was empty, second night they put a family right next to us. We had a connecting room with the door, could not sleep it was after midnight, thin walls could hear their loud conversation. Poor management of placing people, if the hotel is empty at least scatter people a bit to give some quiet and privacy! It was pricey hotel even in off-season early March. The least that could be done not to jam all guests so close to each other when the whole place is empty!
Stayed 2 nights in Mar 2024

10/10 Excellent

jose

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Feb 2024
Response from OPRS on Mar 4, 2024
Thank you for the nice review, Jose! We hope to see you again soon!

10/10 Excellent

Jael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from OPRS on Feb 24, 2024
Thank you for the high rating! We look forward to your next visit, Jael!

10/10 Excellent

hershy

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Jan 2024
Response from OPRS on Feb 24, 2024
We love to see the high rating! Thank you, Hershy and we look forward to seeing you again soon!

6/10 Okay

jacob

Liked: Staff & service, amenities
It's a very nice place.
Stayed 1 night in Jan 2024
Response from OPRS on Feb 24, 2024
We are a very nice place, thank you, Jacob! Come visit again soon to see our completed room renovations and hopefully we will show you we are 5/5!

10/10 Excellent

Yisroel

Disliked: Staff & service
Stayed 1 night in Jan 2024
Response from OPRS on Mar 4, 2024
Love to see the 5 out of 5 review - thank you Yisroel!

10/10 Excellent

Darline

Liked: Cleanliness
The bathroom in the room my sisters stayed had a bathtub that had no slip strips or bathmat When she went into shower she almost fell because the tub was so slippery. In addition, it was nearly impossible to get shampoo or soap from the dispensers in the shower My sister said she felt extremely unsafe being on a slippery surface and having to use so much force to try and get soap from dispenser. I was very disappointed that my sister paid for a room and almost had an accident because of the lack of safety precautions by the hotel and the reaction or non reaction or concern by the front desk staff. Thank you Spoke with front desk person upon checkout and unfortunately
Stayed 1 night in Jan 2024
Response from OPRS on Mar 4, 2024
Thank you for sharing your experience, Darline and we are sorry to hear that it was not everything it should have been. We hope that you will come back and have the excellent Ocean Place experience that we strive for!

10/10 Excellent

marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice facilities
Stayed 2 nights in Dec 2023
Response from OPRS on Mar 4, 2024
Thank you for the 5 out of 5 Marie! We hope to see you again soon!

10/10 Excellent

Shlomo

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
It was really clean
Response from OPRS on Mar 4, 2024
Love to hear the positive feedback! We look forward to seeing you again soon!

10/10 Excellent

Joel

Stayed 2 nights in Jan 2024
Response from OPRS on Mar 4, 2024
Thank you for the great rating! We hope to see you again soon, Joel!

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the Jacuzzi in the pool area, easy to enjoy in the off season. Staff were all very helpful and cheerful. Hotel nice and quiet because it was the off-season
Stayed 2 nights in Jan 2024
Response from OPRS on Mar 4, 2024
We are so happy that you enjoyed your off-season stay with us! There is always a way to unwind and relax at Ocean Place no matter the time of year!

10/10 Excellent

Sunnam

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs are so friendly and christmas decorations are so cozy. Everything is good except carpet's strong smells.
Stayed 1 night in Dec 2023

2/10 Terrible

Lisa

Stayed 1 night in Dec 2023

10/10 Excellent

sandra

Liked: Cleanliness, staff & service
Response from OPRS on Feb 24, 2024
Thank you for the review, Sandra! We look forward to seeing you again soon!

4/10 Poor

Lili

Disliked: Cleanliness, staff & service
We got a dirty room that has unclean linen. The switched our room after complaining late at night when we wanted to be sleeping. I tried contacting them multiple times and no one got back to me.
Response from OPRS on Mar 4, 2024
We are so sorry to hear your experience was not what it should have been! We hope that you will come back and see what the true Ocean Place experience is and enjoy our newly renovated rooms.

2/10 Terrible

Tais Fernanda

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No hot water
Stayed 1 night in Dec 2023

6/10 Okay

jennifer

Stayed 1 night in Dec 2023

10/10 Excellent

Surya teja reddy

Stayed 1 night in Dec 2023

2/10 Terrible

Janet

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was terrible. Room key cards didn’t work, food was mediocre, we waited 45 minutes to be served.
Stayed 1 night in Nov 2023

10/10 Excellent

lynn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel right in the ocean.
Stayed 1 night in Nov 2023
Response from RM on Nov 16, 2023
We love to see the perfect scores!! We hope to see you again:)

2/10 Terrible

Roland

Disliked: Cleanliness, staff & service, property conditions & facilities
We were ignored when trying to check in - we had to always wear a hospital-type bracelet to let people know we were guests, we had called to confirm that the jacuzzi was working (the main reason we choose this hotel) but it had been out of service for months, the TV didn't work, lights were flickering in the bathroom, a blanket was delivered in a garbage bag and a spoiled gourd had leaked leaving a mess on the dining table we were seated at. Then the gate wouldn't open when leaving the property. We have never complained about any of the many hotels we've stayed at but this was so bad and comical at the same time. Some staff were great, others couldn't care less. The ocean views were wonderful but this experience will stay with us.
Stayed 1 night in Nov 2023
Response from RM on Nov 16, 2023
I believe I spoke to you on these issues after your stay. I'd like to again apologize for the issues, this experience is not who we are.

10/10 Excellent

EDWARD, NEW MILFORD

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from RM on Nov 16, 2023
We love seeing the perfect scores!! Thank you

2/10 Terrible

Marlena

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had to change rooms 3 times...first there was a cockroach on the wall. I called for them to come kill it before it started flying and no one came. Then they moved me to another room and there was a huge Spotted lantern flying. I went to change the room again. Then ALL night the floor we were on had kids partying and being loud all night. NONE of the doors have a seal, so under the door anything can crawl in.
Stayed 1 night in Oct 2023
Response from RM on Nov 8, 2023
We're very sorry to learn of this experience, it's definitely not typical for our guests to say the least, and you have our deepest apologies. If you ever decide to try us again, feel free to reach out for a special discount.

10/10 Excellent

Karin

Stayed 1 night in Oct 2023
Response from Ocean Place Resort & Spa on Nov 6, 2023
Thank you for choosing Ocean Place Resort & Spa, we look forward to welcoming you back in the future!

10/10 Excellent

Carmine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful with accommodations as well as places to go around the hotel. The weather was not the greatest for an overnight stay but the room and the view was very relaxing.
Stayed 1 night in Oct 2023
Response from Ocean Place Resort & Spa on Nov 6, 2023
Thank you for choosing Ocean Place Resort & Spa. We appreciate your kind review and are delighted you enjoyed your experience with us. We hope to welcome you back soon.

10/10 Excellent

ALICIA

Stayed 4 nights in Jul 2023
Response from Ocean Place Resort & Spa on Nov 6, 2023
Thank you for choosing Ocean Place Resort & Spa, we look forward to welcoming you back in the future!

10/10 Excellent

Jen

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023
Response from Ocean Place Resort & Spa on Nov 6, 2023
Thank you for choosing Ocean Place Resort & Spa, we look forward to welcoming you back in the future!

8/10 Good

Bylu

Stayed 1 night in Oct 2023
Response from Ocean Place Resort & Spa on Nov 6, 2023
Thank you for choosing Ocean Place Resort & Spa, we look forward to welcoming you back in the future!

8/10 Good

Bonnie

Stayed 1 night in Sep 2023
Response from RM on Oct 5, 2023
It was a pleasure having you and we hope to see you again!

10/10 Excellent

Steve

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My Wife and I loved our stay! First and foremost, the fact that you can park once and walk everywhere is awesome! We loved all of the services. The food, service, staff, cleanliness, amenities, etc. Out of our 4 day stay, we honestly had 0 problems.
Stayed 3 nights in Sep 2023
Response from RM on Sep 14, 2023
Great to see! We love the perfect scores! We hope to see you again soon:)

2/10 Terrible

Julius

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from RM on Sep 14, 2023
We strive for better scores, but we appreciate your business and still hope to see you again.

6/10 Okay

Liza

Traveled with partner
Liked: Staff & service
This is a good hotel. The inside is pretty clean. Rooms have some wear for example top of desk chair material is completely shredded.room garbage bins are so tiny two water bottles would fill it. I stayed on the 7th floor and elevator hallway smelled like dirty diapers to the point I had to go complain because the elevator wait time is never short and the smell while I waited was making me nauseous. Entrance lobby is very pretty and also clean inside the hotel all bathrooms are very clean but there outdoor beach bathrooms which you are told at check in are there for your use after the beach and for your convenience in case you’d like to stay after checkout to clean up are totally disgusting and are far worse than the beach public bathrooms. This is where I feel a huge improvement needs to be made for the the price that is being charged per night. Also tried to use gym treadmills and could not because they are so warn that they are to unstable to run on. Luckily the boardwalk is nice and long enough for a run which is what I opted for but if it was raining my run wouldn’t have happened. I feel they should remove those treadmills as they are hazardous. Outdoor pool had napkins floating in it and no one cleaning up things flying in. Outdoor hot tub was out of order and had a large black tarp over it which was a Bummer because I wanted to use at the end of the day and couldn’t. Besides these point’s everything else was good but as I mentioned for over $700 a night can do better!
Stayed 1 night in Sep 2023
Response from RM on Sep 5, 2023
We're happy to see the positives and we appreciate the constructive criticism on how we can improve. Thank you for choosing Ocean Place and we hope to see you again:)

10/10 Excellent

David

Stayed 1 night in Aug 2023
Response from Ocean Place Resort & Spa on Nov 6, 2023
Thank you for choosing Ocean Place Resort & Spa, we look forward to welcoming you back in the future!

8/10 Good

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room service did not make up our room during our stay.
Stayed 2 nights in Aug 2023
Response from RM on Aug 31, 2023
We're glad to see the nice score! Thanks for choosing Ocean Place. We do daily housekeeping services, so we're sorry to see you got missed.

6/10 Okay

Pedro

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Only things to mind is expensive in house food, indoor pool wasn’t heated, and massage would be better if either included or reduced price. Besides that mostly what you would expect out of a small resort.
Stayed 4 nights in Aug 2023
Response from RM on Aug 31, 2023
Thank you for choosing Ocean Place and we hope to see you again!

6/10 Okay

Benno

Traveled with family
Liked: Cleanliness, staff & service
I liked the location but was not satisfied with the cleanliness and unavailabil;ity of the staff and the internet not allowing access.
Stayed 4 nights in Aug 2023
Response from RM on Aug 31, 2023
Thank you for choosing Ocean Place. Sorry to hear about the internet issue, we are replacing and upgrading the whole Wi-Fi system late in 2023.

2/10 Terrible

ALICIA

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not Worth the Money
Stayed 1 night in Aug 2023
Response from RM on Aug 31, 2023
Sorry to see this comment but we appreciate your business and hope you check us out in 2024 after our full renovation later this year.

8/10 Good

Dimitrios

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ocean Place has a great location. That is what brings us back frequently. The dining options can be a bit better however what they do serve is good. The pools are great and the Tiki Bar is the star!! Love tyhat the property is pet & family friendly.
Stayed 2 nights in Aug 2023
Response from RM on Aug 31, 2023
Great to see the comments and thank you for choosing Ocean Place! We look forward to your next trip.

8/10 Good

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice gym
Stayed 1 night in Aug 2023
Response from RM on Aug 24, 2023
Glad to see that you had a great time. We hope to see you again!

2/10 Terrible

Joseph

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room smelled like mold and was horrible ac barely worked and service was horrible waited more then 45 min for a drink at the hotel bar multiple times gate to Get in and out of hotel didt work without calling staff to open it every time and most of staff was rude and acted like you were bothering them when u asked for something
Stayed 1 night in Aug 2023
Response from RM on Aug 24, 2023
Really sorry to see of this experience. Obviously we expect a lot more of ourselves than this experience and this is not the typical to say the least.

10/10 Excellent

Jenny

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprisingly loved the property despite seeing reviews saying it was outdated, definately has a nice resort feel, clean spaces and staff across the board was great. Loved easy access to beach with chairs and umbrellas at the ready and right next door to pier village. Pool areas could use updating and some of the rooms but nothing terrible we had a great stay!
Stayed 2 nights in Aug 2023
Response from RM on Aug 24, 2023
Awesome to see! Thank you so much for the kind review!!:)We hope to see you again.

6/10 Okay

john

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Place needs a facelift bad. Food not good
Stayed 2 nights in Aug 2023
Response from RM on Aug 24, 2023
Thanks for choosing Ocean Place. We did renovate 40% of our total guest rooms last winter, and we will be finishing the rest late in 2023. We hope you'll come check it out.

6/10 Okay

carolyn

Traveled with partner
Liked: Amenities
Maintenance of the rooms were disappointing. I’ve been coming here for 20 years and this year might’ve been the worse. My door lock was broken, no balcony chairs, desk chair all torn and rusted, coffee maker not working. Yet the room prices were higher than previous.
Stayed 2 nights in Aug 2023
Response from RM on Aug 24, 2023
Thank you for the feedback. We have a complete renovation scheduled after this summer and we hope you'll come back to see the changes.

10/10 Excellent

Christina

Stayed 2 nights in Aug 2023
Response from RM on Sep 5, 2023
We love to see the perfect scores!! Thanks for choosing Ocean Place.