Embassy Suites Lubbock

Photo gallery for Embassy Suites Lubbock

Featured Image
Indoor pool
1 bedroom, premium bedding, in-room safe, desk
32-inch flat-screen TV with cable channels, pay movies
1 bedroom, premium bedding, in-room safe, desk

Overview of Embassy Suites Lubbock

Embassy Suites Lubbock

3.5 star property

4.2/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
5215 S Loop 289, Lubbock, TX, 79424

Explore the area

  • Popular LocationSouth Plains Mall9 min walk
  • Popular LocationLubbock Premiere Cinema14 min walk
  • Popular LocationBallet Lubbock2 min drive
  • AirportLubbock, TX (LBB-Preston Smith Intl.)18 min drive

Choose dates to view prices

About this area

Lubbock

Located in Lubbock, Embassy Suites Lubbock is in the business district. Tubbs-Carlisle House and Carlock Building are local landmarks, and some of the area's attractions include Texas Water Rampage and Science Spectrum. Looking to enjoy an event or a game while in town? See what's happening at United Supermarkets Arena or City Bank Coliseum. Spend some time exploring the area's activities, including golfing.

What's nearby

  • South Plains Mall - 9 min walk
  • Lubbock Premiere Cinema - 14 min walk
  • Ballet Lubbock - 2 min drive
  • Lubbock War Memorial - 4 min drive
  • Huneke Park - 4 min drive

Getting around

  • Preston Smith Intl. Airport (LBB) - 18 min drive

Restaurants

  • Canalettos — 1 min walk
  • On The Border — 6 min walk
  • Cotton Patch Cafe — 7 min walk
  • Cotton Patch Cafe — 7 min walk
  • Chick-fil-A — 7 min walk

About this property

Embassy Suites Lubbock

3.5-star hotel in the business district
At Embassy Suites Lubbock, you can look forward to free cooked-to-order breakfast, free WiFi, and a hot tub. Canalettos, the onsite restaurant, features Italian cuisine.
Other perks include:
  • An indoor pool
  • A free manager's reception, a 24-hour front desk, and express check-in
  • Express check-out, a gift shop, and multilingual staff
  • Guest reviews give good marks for the family-friendly amenities, breakfast, and helpful staff
Room features
All guestrooms at Embassy Suites Lubbock have perks such as premium bedding and air conditioning, as well as amenities like free WiFi and separate sitting areas. Guests reviews say good things about the comfortable rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with designer toiletries and shower/tub combinations
  • 32-inch flat-screen TVs with premium channels
  • Separate sitting areas, refrigerators, and microwaves

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM–9:00 AM on weekdays and 7:30 AM–10:30 AM on weekends
  • 1 1 restaurant
  • 1 1 bar
  • Free daily reception
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Spa tub

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Separate living room

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Conference space (1896 square feet)
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • Pay movies
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe
  • Separate living room
  • Separate sitting area

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - 1 AM
Early check-in subject to availability
Early check-in fee: USD 50
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Early check-in fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Embassy Suites Hotel Lubbock
Embassy Suites Lubbock
Lubbock Embassy Suites
Embassy Suites Lubbock Hotel Lubbock
Embassy Suites Lubbock Hotel
Embassy Suites Lubbock Hotel
Embassy Suites Lubbock Lubbock
Embassy Suites Lubbock Hotel Lubbock

Frequently asked questions

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 526 out of 952 reviews
5 - Excellent 55%
Rating 4 - Good. 238 out of 952 reviews
4 - Good 25%
Rating 3 - Okay. 87 out of 952 reviews
3 - Okay 9%
Rating 2 - Poor. 62 out of 952 reviews
2 - Poor 7%
Rating 1 - Terrible. 39 out of 952 reviews
1 - Terrible 4%

4.3/5

Cleanliness

4.5/5

Staff & service

4.1/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this property ❤️
Stayed 1 night in Jan 2022

1/5 Terrible

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel needs to be updated and the room were given was very dirty.
Stayed 1 night in Jan 2022

1/5 Terrible

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This was my worse stay at a Embassy hotel. For the price you would think this hotel would be clean and updated but it was horrible. Our room was dusty, I had to call and ask them four times for towels and blankets for our room. Was very disappointed in our room considering we have stayed at Embassy hotels before but this one was very disappointing.
Stayed 1 night in Dec 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the complimentary drinks
Stayed 1 night in Dec 2021

1/5 Terrible

Traveled with family
Liked: Staff & service, amenities
Stayed 1 night in Dec 2021