- Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
AVOID!!!! Booked hotel on Friday 3rd July 2020 @£144 for the room for the next night. Tried to check in on Saturday 4th, but the hotel was shut! No explanation or apology. Telephone number for hotel rang out, but the number on door for deliveries was for Ciaran, who didn’t even work there anymore. He said other people had called in the same situation earlier that day. He called the owners, who said the hotel wasn’t opening for the foreseeable future. Was 200 miles from home and had nowhere to go! Ended up spending a fortune as I had to take last remaining room in the town whilst desperate. Called Expedia, but they won’t refund until they speak to the manager. They have the unattended hotel number, so I guess that’s not going to happen. Suspect I’m not going to be reimbursed. AVOID!!!!