Apart-Hotel Serrano Recoletos

Photo gallery for Apart-Hotel Serrano Recoletos

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Flat-screen TV
In-room safe, blackout drapes, soundproofing, free WiFi
Flat-screen TV
In-room safe, blackout drapes, soundproofing, free WiFi

Overview of Apart-Hotel Serrano Recoletos

Apart-Hotel Serrano Recoletos

3 out of 5

3.9/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Kitchen
  • Air conditioning
  • Pet friendly
  • Laundry
  • 24/7 front desk

Cleaning and safety practices

  • Professionally cleaned
  • Cleaned with disinfectant
  • 24-hour vacancy between guest stays
Calle de Villanueva, 2, Madrid, Madrid, 28001

Explore the area

  • Popular LocationGran Via Street9 min walk
  • Popular LocationPrado Museum14 min walk
  • Popular LocationPuerta del Sol17 min walk
  • AirportMadrid (MAD-Adolfo Suarez Madrid-Barajas)19 min drive

Choose dates to view prices

Apartment (1-4 people)

4.5/5 guest room rating
  • 398 sq ft
  • 1 bathroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds OR 1 Double Bed and 2 Twin Sofa Beds

Double Room

4.2/5 guest room rating
  • 269 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Family Room

4.6/5 guest room rating
  • 279 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds OR 1 Double Bed and 2 Twin Sofa Beds

Junior Suite (Apartment )

No guest room rating
  • 699 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 6
  • 1 Double Bed and 4 Twin Sofa Beds

Triple Room (1-3 people)

No guest room rating
  • 269 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

About this area

Madrid

Located in Salamanca neighborhood, Apart-Hotel Serrano Recoletos is connected to a shopping center. Madrid Zoo Aquarium and Madrid Amusement Park are local attractions and those in the mood for shopping can visit Paseo de la Castellana and Gran Via Street. Looking to enjoy an event or a game while in town? See what's happening at WiZink Center or Las Ventas. Guests love the property's central location.

What's nearby

  • National Library - 3 min walk
  • Puerta de Alcala - 6 min walk
  • Gran Via Street - 9 min walk
  • Prado Museum - 14 min walk
  • Puerta del Sol - 17 min walk

Getting around

  • Madrid Recoletos Station - 1 min walk
  • Colon Station - 4 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 19 min drive

Restaurants

  • El Barril de Recoletos — 2 min walk
  • Café Gijón — 2 min walk
  • Mestizo — 3 min walk
  • Le Cabrera — 3 min walk
  • La Castafiore — 3 min walk

About this property

Apart-Hotel Serrano Recoletos

Pet-friendly aparthotel connected to the convention center in Madrid with 24-hour front desk
Concierge services, dry cleaning, and laundry facilities are available at this smoke-free aparthotel. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance, and multilingual staff are onsite. Each apartment features a kitchenette with a refrigerator and a stovetop, plus free WiFi and a flat-screen TV with digital channels. A dining area, room service, and a hair dryer are among the other amenities available to guests.
Apart-Hotel Serrano Recoletos offers 132 air-conditioned accommodations with safes and hair dryers. Accommodations at this 3-star aparthotel have kitchenettes with refrigerators, stovetops, separate dining areas, and cookware/dishes/utensils.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with digital channels. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is offered daily and microwaves can be requested. Renovation of all guestrooms was completed in December 2016.

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property

Social distancing

Guest rooms kept vacant for 24 hours between stays
This information is provided by our partners.

Property amenities

Internet

  • Free WiFi

Parking and transportation

  • Area shuttle (surcharge) up to 5 meters

Kitchenette

  • Refrigerator
  • Stovetop
  • Microwave (on request)
  • Cookware/dishes/utensils

Dining

  • Room service available

Bedrooms

  • Bed sheets provided

Bathrooms

  • Hair dryer
  • Free toiletries
  • Towels provided

Living spaces

  • Dining room

Entertainment

  • Flat-screen TV with digital service

Laundry

  • Dry cleaning/laundry service
  • Laundry service
  • Laundry facilities

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • 1 per room (up to 33 lbs)
  • Pets allowed in specific rooms

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Soundproofing
  • Wheelchair-accessible path of travel
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Phone
  • Luggage storage
  • Blackout drapes/curtains
  • 24-hour front desk

Location highlights

  • Connected to the convention center
  • Connected to a shopping center
  • Near the airport
  • Near a metro station
  • Near a train station
  • In the city center

Safety features

  • Smoke detector

General

  • 132 rooms
  • 4 floors
  • 1 building

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free
1 per room (up to 33 lbs)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - _
This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash
Safety features at this property include a smoke detector

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
In accordance with national/local laws, air conditioning may be restricted to certain hours during certain times of the year
This property allows pets in specific rooms only; guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Apartamentos Recoletos
Apartamentos Recoletos Apartment
Apartamentos Recoletos Apartment Madrid
Apartamentos Recoletos Madrid
Apart-Hotel Serrano Recoletos Madrid
Apart-Hotel Serrano Recoletos
Serrano Recoletos Madrid
Serrano Recoletos
Apart-Hotel Serrano Recoletos Aparthotel
Apart-Hotel Serrano Aparthotel
Apart-Hotel Serrano
Apart Hotel Serrano Recoletos
Apart Serrano Recoletos Madrid
Apart-Hotel Serrano Recoletos Madrid
Apart-Hotel Serrano Recoletos Aparthotel
Apart-Hotel Serrano Recoletos Aparthotel Madrid

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 77 out of 236 reviews
5 - Excellent 33%
Rating 4 - Good. 92 out of 236 reviews
4 - Good 39%
Rating 3 - Okay. 47 out of 236 reviews
3 - Okay 20%
Rating 2 - Poor. 13 out of 236 reviews
2 - Poor 6%
Rating 1 - Terrible. 7 out of 236 reviews
1 - Terrible 3%

4.0/5

Cleanliness

3.9/5

Staff & service

3.3/5

Amenities

3.8/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excelente ubicación. A pocos pasos de Plaza Colón y Serrano donde están las boutiques de marcas. Se puede caminar al centro. Hotel básico con cocina y nevera . Cómodo.
Stayed 3 nights in Jul 2021

3/5 Okay

Stayed 3 nights in Jul 2021

4/5 Good

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Easy access to major museums, shopping, train station and food.
Stayed 3 nights in May 2021

5/5 Excellent

Business traveler
Liked: Staff & service
Disliked: Cleanliness
Good
Stayed 3 nights in Jan 2020

3/5 Okay

Liked: Property conditions & facilities
Disliked: Amenities
Kitchen did not have any paper towel or basics as mentioned.
Stayed 1 night in Jan 2020