Get an overview of this hotelFamily-friendly Madrid hotel in Salamanca, near Prado Museum


This family-friendly Madrid hotel is located in the historical district, within a 15-minute walk of Casa Arabe and El Retiro Park. Prado Museum and Thyssen-Bornemisza Museum are also within 1 mi (2 km).

Hotel Features

A restaurant, a bar/lounge, and a coffee shop/café are available at this hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite.

Room Amenities

All 146 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, flat-screen TVs come with digital channels, and guests will also find room service and free newspapers.

H10 Puerta de Alcalá

Alcala, 66 Madrid Madrid 28009

Renovations & Closures

This property is undergoing renovations.
During renovations, the hotel will make every effort to minimize noise and disturbance.

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant, a coffee shop/café, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center, limo/town car service, and a meeting room.

Public areas are equipped with complimentary high-speed wireless Internet access. Event facilities measuring 358 square feet (33 square meters) include a conference center. This family-friendly hotel also offers tour/ticket assistance, multilingual staff, and gift shops/newsstands.

  • 24-hour business center 
  • Number of buildings/towers - 1 
  • Concierge services 
  • Free newspapers in lobby 
  • Breakfast available (surcharge) 
  • Bar/lounge 
  • Conference space 
  • 24-hour front desk 
  • Safe-deposit box at front desk 
  • Total number of rooms - 146 
  • Number of floors - 6 
  • Dry cleaning/laundry service 
  • Laundry facilities 
  • Elevator/lift 
  • Coffee shop or café 
  • Gift shops or newsstand 
  • Tours/ticket assistance 
  • Luggage storage 
  • Limo or Town Car service available 
  • One meeting room 
  • Multilingual staff 
  • Parking (limited spaces) 
  • Porter/bellhop 
  • Restaurant 
  • Conference space size (meters) - 33 
  • Number of meeting rooms - 4 
  • Conference space size (feet) - 358 
  • Conference center 
  • Snack bar/deli 
  • Wedding services 
  • Free WiFi 

Family Friendly Amenities

  • Family Hotel  
  • Free Wi-Fi  
  • Rollaway/extra beds available  
  • Soundproofed rooms  
  • Snack bar/deli  
  • Laundry facilities  
  • Cribs/infant beds (complimentary)  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Parking (limited spaces)

Room Amenities

  • Free cribs/infant beds 
  • Free WiFi 
  • Rollaway/extra beds available 
  • Air conditioning 
  • In-room climate control (air conditioning) 
  • Soundproofed rooms 
  • Phone 
  • Minibar 
  • Daily housekeeping 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer 
  • Bathtub or shower 
  • In-room safe 
  • Desk 
  • Blackout drapes/curtains 
  • Digital TV service 
  • Flat-panel TV 
  • Free newspaper 
  • Room service 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 8 AM and 10:30 AM.

Alcala Restaurant - This restaurant specializes in international cuisine and serves lunch and dinner. Reservations are required. Open select days.

Room service is available.

Nearby Things to Do

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Scooter/moped rentals nearby 
  • Bicycle rentals nearby 


To make special requests for accessibility needs, please note them at check-out when you book your room.

  • In-room accessibility 

Hotel Policies


Check-in time starts at 3 PM

Check-in time ends at midnight

Special check-in instructions:

24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.


Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!


  • Pets not allowed (service animals welcome)

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Only service animals are allowed

No rollaway/extra beds available

Noise-free rooms not guaranteed


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: EUR 18,9 per person (approximately)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • NH Alcalá
  • NH Alcalá Madrid
  • NH Puerta Alcalá Hotel Madrid
  • NH Puerta Alcalá Hotel
  • NH Puerta Alcalá Madrid
  • NH Puerta Alcalá
  • Nh Alcala Hotel Madrid
  • H10 Puerta Alcalá Hotel Madrid
  • H10 Puerta Alcalá Hotel
  • H10 Puerta Alcalá Madrid
  • H10 Puerta Alcalá

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation. Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms.

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