AirportMadrid (MAD-Adolfo Suarez Madrid-Barajas)21 min drive
Choose dates to view prices
About this area
Madrid
H10 Puerta de Alcalá is located in Salamanca, a neighborhood in Madrid, and is in a shopping district and near a metro station. Royal Palace of Madrid and Puerta de Alcala are notable landmarks, and the area's natural beauty can be seen at El Retiro Park and Madrid Rio. Check out an event or a game at Santiago Bernabeu Stadium, and consider making time for Madrid Zoo Aquarium, a top attraction not to be missed. Guests love the hotel's convenience to public transportation: Principe de Vergara Station is just steps away and Retiro Station is 5 minutes by foot.
Adolfo Suarez Madrid-Barajas Airport (MAD) - 21 min drive
About this property
H10 Puerta de Alcalá
4-star Madrid hotel in Salamanca, walk to El Retiro Park
A restaurant, a bar/lounge, and a poolside bar are available at this smoke-free hotel. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite.
H10 Puerta de Alcalá offers 138 accommodations with minibars and safes. Each accommodation is individually furnished. Beds feature down comforters. A pillow menu is available. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
Recreational amenities at the hotel include a seasonal outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
Languages spoken
English, French, Spanish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows industry cleaning and disinfection practices of European Holiday Home Association (EHHA - Europe)
Social distancing
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 between stays
Contactless room service is available
Safety measures
Masks and gloves available
Hand sanitizer provided
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Limited onsite parking
Electric car charging station on site
Food and drink
Buffet breakfast available for a fee daily 7 AM–10 AM: EUR 22 for adults and EUR 11 for children
1 restaurant and 1 coffee shop/cafe
1 poolside bar and 1 bar
Free daily reception
Room service available
Coffee/tea in common area(s)
Restaurants on site
Alcala Restaurant
Things to do
Seasonal outdoor pool
Family friendly
Free cribs/infant beds
Laundry facilities
Seasonal outdoor pool
Snack bar/deli
Soundproofed rooms
Conveniences
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services
Business services
24-hour business center
Computer station
Conference center (1076 square feet of space)
Meeting rooms
Outdoors
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
For more details, please contact the property using the information on the booking confirmation
The property’s pool will be closed occasionally due to private events on the terrace.
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from October 15 to May 16:
Swimming pool
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)
Property payment types
Important information
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Fee for buffet breakfast: EUR 22 for adults and EUR 11 for children (approximately)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June to September
Only registered guests are allowed in the guestrooms
Property is also known as
NH Alcalá
H10 Puerta de Alcalá Hotel
NH Alcalá Madrid
NH Puerta Alcalá Hotel Madrid
NH Puerta Alcalá Hotel
NH Puerta Alcalá Madrid
NH Puerta Alcalá
Nh Alcala Hotel Madrid
H10 Puerta Alcalá Hotel Madrid
H10 Puerta Alcalá Hotel
H10 Puerta Alcalá Madrid
H10 Puerta Alcalá
H10 Puerta de Alcalá Madrid
H10 Puerta de Alcalá Hotel Madrid
Frequently asked questions
Yes, this property has a seasonal outdoor pool. The swimming pool is closed seasonally each year from October 15 to May 16.
As of Jul 3, 2022, prices found for a 1-night stay for 2 adults at H10 Puerta de Alcalá on Aug 1, 2022 start from $121.33, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
No, only service animals are welcome at the property.
Limited spots are available.
Check-in is from 2:00 PM - midnight.
Check-out is at noon.
Located in Salamanca, this hotel is within a 10-minute walk of El Retiro Park and Puerta de Alcala. Gran Via Street and Prado Museum are also within 1 mi (2 km). Principe de Vergara Station is only a 2-minute walk and Retiro Station is 5 minutes.
Yes, H10 Puerta de Alcalá offers free cancellation on select room rates, because flexibility matters! Please refer to H10 Puerta de Alcalá cancellation policy on our site for more details about any exclusions or requirements.
Overall score and ratings
4.5
Wonderful
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Room was small but had a lot of character and we really liked it. Spacious bathroom though. Felt the front desk staff was a little cold. But: staff at the bars and restaurants and housekeeping staff were super friendly. Great location next to park and nearby to sign way for east access all over Madrid. Would definitely stay there again!!
Comfortable and pleasant rooms. The staff was very helpful, courteous and attentive, La Terraza de Alcala offers a great spot to enjoy the sunset (Luis & Raúl complement the experience with the extraordinary attention).