- Liked: Cleanliness, staff & service, property conditions & facilities
nice location, close to Retiro Park. Nice rooftop terrace and bar.
Stayed 2 nights in Feb 2020
Overview of H10 Puerta de Alcalá
Photo gallery
Guest reviews
Wonderful
321 reviews
Amenities
- Pool
- Free WiFi
- Air Conditioning
- Restaurant
Map
Alcala, 66, Madrid, Madrid
Highlights
El Retiro Park3 min walk
Puerta de Alcala9 min walk
Café & Té1 min walk
Detroit1 min walk
Madrid (MAD-Adolfo Suarez Madrid-Barajas)21 min drive
Choose dates to view prices
Free cancellation on all rooms
You can change or cancel this stay if plans change. Because flexibility matters.
Double Room
Photos of Double Room
Double Room
Room amenities
- 215 sq ft
- Sleeps 2
- 1 Double Bed OR 2 Twin Beds
Show detailsDouble Room Single Use
Photos of Double Room Single Use
Double Room Single Use
Room amenities
- 215 sq ft
- Sleeps 1
- 1 Double Bed OR 2 Twin Beds
Show detailsDouble Room, City View
Photos of Double Room, City View
Double Room, City View
Room amenities
- 215 sq ft
- City view
- Sleeps 2
- 1 Double Bed OR 2 Twin Beds
Show detailsDouble Room Single Use, City View
Photos of Double Room Single Use, City View
Double Room Single Use, City View
Room amenities
- 215 sq ft
- City view
- Sleeps 1
- 1 Double Bed OR 2 Twin Beds
Show detailsSuperior Room
Photos of Superior Room
Superior Room
Room amenities
- 269 sq ft
- Sleeps 3
- 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed
Show detailsDouble Room, Terrace
Photos of Double Room, Terrace
Double Room, Terrace
Room amenities
- 215 sq ft
- Sleeps 2
- 2 Twin Beds OR 1 Double Bed
Show detailsDeluxe Room
Photos of Deluxe Room
Deluxe Room
Room amenities
- 269 sq ft
- Sleeps 3
- 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed
Show detailsBasic Double Room Single Use
Photos of Basic Double Room Single Use
Basic Double Room Single Use
Room amenities
- 161 sq ft
- Sleeps 1
- 1 Twin Bed
Show detailsDeluxe Room
Photos of Deluxe Room
Deluxe Room
Room amenities
- 269 sq ft
- Sleeps 2
- 2 Twin Beds
Show detailsDeluxe Room (2 adults + 1 child)
Photos of Deluxe Room (2 adults + 1 child)
Deluxe Room (2 adults + 1 child)
Room amenities
- 269 sq ft
- Sleeps 3
- 2 Double Beds and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed
Show detailsSuperior Room (2 adults + 1 child)
Photos of Superior Room (2 adults + 1 child)
Superior Room (2 adults + 1 child)
Room amenities
- 269 sq ft
- Sleeps 3
- 2 Twin Beds
Show detailsBasic Room
Photos of Basic Room
Basic Room
Room amenities
- 161 sq ft
- Sleeps 2
- 1 Double Bed
Show detailsSuperior Room (2 adults + 2 children)
Photos of Superior Room (2 adults + 2 children)
Superior Room (2 adults + 2 children)
Room amenities
- 269 sq ft
- Sleeps 4
- 2 Twin Beds and 1 Double Bed
Show details
About this area
Madrid
Located in Madrid's Salamanca neighborhood, H10 Puerta de Alcalá is in the city center and near a metro station. Paseo del Prado and Puerta del Sol are notable landmarks, and the area's natural beauty can be seen at El Retiro Park and Madrid Rio. Madrid Zoo Aquarium and Madrid Amusement Park are not to be missed. Our guests love the hotel's convenience to public transportation: Principe de Vergara Station is just steps away and Retiro Station is 5 minutes by foot.
What's nearby
- El Retiro Park - 3 min walk
- Puerta de Alcala - 9 min walk
- WiZink Center - 12 min walk
- Paseo del Prado - 13 min walk
- Thyssen-Bornemisza National Museum - 19 min walk
Getting around
- Principe de Vergara Station - 2 min walk
- Madrid Recoletos Station - 10 min walk
- Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 21 min drive
Restaurants
- Alcala Restaurant — 1 min walk
- Café & Té - 1 min walk
- Detroit - 1 min walk
- El Chiscón - 1 min walk
- Subway - 2 min walk
About this property
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Self parking: EUR 31 per day
Electric car charging station
Limited parking spaces
Food and drink
Buffet breakfast available for a fee daily 7 AM–10 AM: EUR 22 for adults and EUR 11 for children
1 restaurant and 1 coffee shop/café
1 bar
Free daily reception
Room service available
Coffee/tea in common area(s)
Things to do
Seasonal outdoor pool
Family friendly
Dry cleaning service
Laundry facilities
Seasonal outdoor pool
Snack bar/deli
Soundproofed rooms
Conveniences
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services
Languages spoken
English
Spanish
Business services
24-hour business center
Computer station
Meeting rooms
Conference center (1076 square feet of space)
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Braille signage
In-room accessibility
Wheelchair-accessible path of travel
More
Smoke-free property
Room amenities
Bedroom
Air conditioning (climate-controlled)
Blackout drapes/curtains
Down comforter
Pillow menu
Bathroom
Bathtub or shower
Free toiletries
Hair dryer
Entertainment
Cable/satellite channels
Flat-screen TV
Food and drink
Minibar
More
Desk
Individually furnished
Phone
Safe
Soundproofing
Policies
Check-in
Check-in between 2:00 PM - midnight
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
- For more details, please contact the property using the information on the booking confirmation.
- The property’s pool will be closed occasionally due to private events on the terrace.
Renovations and closures
This property is closed from 15 March 2020 to 29 March 2020 (dates subject to change).
Pets
- Pets not allowed (service animals welcome)
Children and extra beds
- Children are welcome.
- Kids stay free! Children stay free when using existing bedding.
- Rollaway/extra beds are not available.
Property payment types
Important information
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Fee for buffet breakfast: EUR 22 for adults and EUR 11 for children (approximately)
- Self parking fee: EUR 31 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- Noise-free guestrooms cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
We should mention
Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation. The seasonal pool will be open from May to September. Only registered guests are allowed in the guestrooms.
Property is also known as
- NH Alcalá
- H10 Puerta de Alcalá Hotel
- NH Alcalá Madrid
- NH Puerta Alcalá Hotel Madrid
- NH Puerta Alcalá Hotel
- NH Puerta Alcalá Madrid
- NH Puerta Alcalá
- Nh Alcala Hotel Madrid
- H10 Puerta Alcalá Hotel Madrid
- H10 Puerta Alcalá Hotel
- H10 Puerta Alcalá Madrid
- H10 Puerta Alcalá
- H10 Puerta de Alcalá Madrid
- H10 Puerta de Alcalá Hotel Madrid
Frequently asked questions
Guest reviews
- Liked: Cleanliness, staff & service, amenities
I liked the location of the hotel What I didn’t like is that the mattress was very uncomfortable couldn’t sleep and also the pillows were old looking
Stayed 4 nights in Jan 2020
- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2019
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay at Alcala. Staff was amazing, and hotel was outstanding.
Stayed 3 nights in Dec 2019
- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019
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