Hotel Fenix Gran Meliá - The Leading Hotels of the World
5.0 star property
4.6/5 Wonderful
Guests rated this property 4.8/5 for cleanliness.
Popular amenities
Free WiFi
Air conditioning
Spa
Restaurant
Gym
Breakfast available
Cleaning and safety practices
Cleaned with disinfectant
Contactless check-in
-hour vacancy between guest room stays
Hand sanitizer provided
Hermosilla 2, Madrid, Madrid, 28001
Explore the area
Popular LocationNational Library5 min walk
Popular LocationPuerta de Alcala11 min walk
Popular LocationPlaza de Cibeles11 min walk
AirportMadrid (MAD-Adolfo Suarez Madrid-Barajas)19 min drive
Choose dates to view prices
About this area
Madrid
Near a metro station, Hotel Fenix Gran Meliá - The Leading Hotels of the World is in Salamanca, a neighborhood in Madrid with great shopping. The area's natural beauty can be seen at El Retiro Park and Madrid Rio, while Prado Museum and Royal Palace of Madrid are cultural highlights. Looking to enjoy an event or a game while in town? See what's going on at Santiago Bernabeu Stadium.
Adolfo Suarez Madrid-Barajas Airport (MAD) - 19 min drive
Restaurants
Platea Madrid - 2 min walk
Le Pain Quotidien - 2 min walk
Ten Con Ten - 3 min walk
Rocambolesc - 3 min walk
Tomate - 3 min walk
About this property
Hotel Fenix Gran Meliá - The Leading Hotels of the World
Luxury Madrid hotel in Salamanca, near El Retiro Park
Along with a full-service spa, this smoke-free hotel has a restaurant and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a rooftop terrace are onsite.
Hotel Fenix Gran Meliá - The Leading Hotels of the World offers 203 accommodations with DVD players and minibars. Beds feature down comforters and premium bedding. A pillow menu is available. 37-inch plasma televisions come with satellite channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and hair dryers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Recreational amenities at the hotel include a health club.
THA ROOM has 3 treatment rooms including rooms for couples. Services include facials and body treatments.
The spa is open daily.
Awards and affiliations
Green / Sustainable Property This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property has signed the UNESCO Sustainable Travel Pledge.
The property is a member of the Leading Hotels of the World.
Languages spoken
English, French, Italian, Spanish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Stay Safe with Meli� (Meli�)
Social distancing
Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for No between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Self parking on site (EUR 35.00 per day)
Electric car charging station on site
24-hour roundtrip airport shuttle (surcharge)
Area shuttle (surcharge)
Food and drink
Breakfast available for a fee: EUR 30 per person
1 restaurant and 1 coffee shop/cafe
1 bar
24-hour room service
Coffee/tea in common area(s)
Restaurants on site
Restaurant Caray
DRY Martini
Things to do
Fitness center
Full-service spa
Family friendly
Babysitting (surcharge)
DVD player
Laundry facilities
Snack bar/deli
Soundproofed rooms
Conveniences
Elevator
Free newspapers in lobby
Front-desk safe
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Business services
24-hour business center
Conference space (1292 square feet)
Meeting room
Outdoors
Rooftop terrace
Spa
3 treatment rooms
Body treatments
Couples treatment room(s)
Facials
Massages
Massage/treatment rooms
Spa open daily
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Fee for buffet breakfast: EUR 30 per person (approximately)
Airport shuttle fee: EUR 105 per vehicle (one way)
Self parking fee: EUR 35.00 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Property is also known as
Gran Melia Fenix Hotel
Gran Melia Fenix Hotel Madrid
Gran Melia Fenix Madrid
Gran Melia Hotel Madrid
Gran Melia Madrid
Frequently asked questions
No, pets are not allowed at this property.
As of Jun 27, 2022, prices found for a 1-night stay for 2 adults at Hotel Fenix Gran Meliá - The Leading Hotels of the World on Jul 21, 2022 start from $256.88, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Self parking is available for EUR 35.00 per day.
Check-in is from 3 PM - midnight.
Check-out is at noon.
Yes, there's an airport shuttle. A fee of EUR 105 per vehicle applies.
Located in Salamanca, this luxury hotel is within a 15-minute walk of El Retiro Park, U.S. Embassy, and Gran Via Street. Prado Museum and Puerta del Sol are also within 1 mi (2 km). Colon Station and Serrano Station are within a 5-minute walk.
Yes, Hotel Fenix Gran Meliá - The Leading Hotels of the World offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Fenix Gran Meliá - The Leading Hotels of the World cancellation policy on our site for more details about any exclusions or requirements.
Overall score and ratings
4.6
Wonderful
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