Sercotel Madrid Aeropuerto

Photo gallery for Sercotel Madrid Aeropuerto

Featured Image
Seasonal outdoor pool
Seasonal outdoor pool
Seasonal outdoor pool
Memory foam beds, minibar, in-room safe, blackout drapes

Overview of Sercotel Madrid Aeropuerto

Sercotel Madrid Aeropuerto

4 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Free airport shuttle
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays
  • Hand sanitizer provided
Calle del Galeon, 25, Madrid, Madrid, 28042

Explore the area

  • Popular LocationIFEMA14 min walk
  • Popular LocationCastillo de la Alameda15 min walk
  • Popular LocationEl Capricho Park16 min walk
  • AirportMadrid (MAD-Adolfo Suarez Madrid-Barajas)6 min drive

Choose dates to view prices

About this area

Madrid

Located in Barajas neighborhood, Sercotel Madrid Aeropuerto is connected to the convention center. Fuente de la Concha and Castillo de la Alameda are notable landmarks, and the area's natural beauty can be seen at El Capricho Park and Juan Carlos I Park. Looking to enjoy an event or a game while in town? See what's going on at Real Madrid City. Guests appreciate the hotel's convenience to public transportation: Alameda de Osuna Station is 8 minutes by foot.

What's nearby

  • IFEMA - 14 min walk
  • Castillo de la Alameda - 15 min walk
  • El Capricho Park - 16 min walk
  • Fuente de la Concha - 3 min drive
  • Plenilunio Shopping Mall - 5 min drive

Getting around

  • San Fernando Henares Station - 7 min drive
  • Alameda de Osuna Station - 8 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 6 min drive

Restaurants

  • La 28 — 7 min walk
  • Sienna — 7 min walk
  • L'incontro Trattoria — 7 min walk
  • Os Ferreiros — 16 min walk
  • Derzu Bar — 16 min walk

About this property

Sercotel Madrid Aeropuerto

4-star pet-friendly hotel connected to the convention center in Barajas
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas, a free airport shuttle, and a free manager's reception are also provided. Additionally, a poolside bar, a coffee shop/café, and a snack bar/deli are onsite. All 81 soundproofed rooms feature free WiFi and memory foam beds. For a bit of entertainment, guests will find TVs with digital channels, and other amenities include minibars and room service.
Sercotel Madrid Aeropuerto offers 81 accommodations with minibars and laptop-compatible safes. Beds feature memory foam mattresses. A pillow menu is available. Televisions come with digital channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Contactless check-in
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Secured covered self parking on site (EUR 12 per day)
  • Secured covered extended parking on site (EUR 8 per day)
  • Limited onsite parking
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking
  • Onsite parking options include a garage
  • Free roundtrip airport shuttle from 6:00 AM - 11 PM
  • Airport shuttle at scheduled times

Food and drink

  • Buffet breakfast available for a fee daily 5 AM–10:30 AM: EUR 11.9 per person
  • 1 restaurant and 1 coffee shop/café
  • 1 poolside bar and 1 bar
  • Free daily reception
  • Room service available

Things to do

  • Fitness center
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 49-inch TV
  • Cable/satellite channels

Food and drink

  • Minibar

More

  • Free local calls
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Soundproofing
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - anytime
Early check-in subject to availability
Early check-in fee: EUR 20
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 12 to July 1:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day, plus a deposit of EUR 100 per stay
Dogs and cats welcome
1 per room (up to 33 lbs)
Pets cannot be left unattended
Food and water bowls are available
Service animals are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 11.9 per person (approximately)
  • Covered self parking fee: EUR 12 per day
  • Covered extended parking fee: EUR 8 per day
  • Pet deposit: EUR 100 per stay
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 20 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts Visa, Mastercard, American Express, Eurocard, debit cards, and cash
Safety features at this property include a smoke detector and a security system

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The seasonal pool will be open from June to September
Pool access available from 11:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

Madrid Petit Palace
Palace Petit Madrid
Petit Madrid
Petit Palace Aeropuerto
Petit Palace Aeropuerto Hotel
Petit Palace Aeropuerto Hotel Madrid
Petit Palace Aeropuerto Madrid
Petit Palace Madrid
Sercotel Madrid Aeropuerto Hotel
Petit Palace Madrid Aeropuerto Hotel
Sercotel Aeropuerto Hotel
Sercotel Aeropuerto
Sercotel Madrid Aeropuerto Hotel
Sercotel Madrid Aeropuerto Madrid
Sercotel Madrid Aeropuerto Hotel Madrid

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 308 out of 597 reviews
5 - Excellent 52%
Rating 4 - Good. 206 out of 597 reviews
4 - Good 35%
Rating 3 - Okay. 51 out of 597 reviews
3 - Okay 9%
Rating 2 - Poor. 18 out of 597 reviews
2 - Poor 3%
Rating 1 - Terrible. 14 out of 597 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only suggestion I have is to write things in Spanish and English for non Spanish speaking customers.
Stayed 1 night in Oct 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The residential area is just lovely. We took some very nice walks and had some good food. Very pretty neighborhood!
Stayed 1 night in Sep 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best thing about my experience at this property was the staff, the 'A-Team' of Alex, Alba and Antonio (and Suzanna too)! They were extremely helpful, pleasant and very accommodating to my special requests. I appreciated the ability to check in slightly early. In terms of the hotel, my room was spacious, modern and tastefully decorated. The buffet breakfast was decent. The airport shuttle was a lifesaver. Unfortunately the outdoor pool was closed for the season. The only negatives I have is that when I took my shower at 11:30am, there was no hot water. Apparently there was an extenuating circumstance. I was also almost overcharged for my breakfast, but that situation was rectified quickly. Last thing to note is, depending on your reason for being in Madrid, this location may not be best. Expect a 7-8 minute walk to the metro station, and then an approx. 25 train ride into the centre. There are no attractions nearby, though I'm told this location close to the convention centre. Despite comments in the last two paragraphs, I had a relaxing and enjoyable stay thanks to the staff. I do hope Alex progresses to hotel management one day, he will make an excellent manager.
Stayed 1 night in Sep 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 4 nights in Sep 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
They were very helpful and welcoming and offer a free shuttle to the airport
Stayed 1 night in Sep 2021