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"I loved the traditional house that was built 100 years ago. The hotel staffs were very polite and friendly. I would come back to this hotel again and would recommend all my friends and family here."

"Overall it is a decent stay. I enjoyed the onsen, breakfast, and how big the rooms are. It is located right by gora station which makes it easier to travel. Walking distance from the open air museum, plenty of low key restaurants, and day-use onsens. There is a bit of noise in early morning & night since it’s on a busy street."

"Loved the fireworks and the location"

"Great stay "

"The staff were brilliant and very welcoming especially to my two children, the place was beautiful, the evening meal was lovely and very unique. We really enjoyed our 1 night stay."

"The beds were comfortable, the food was fantastic. It is really close the transit."

"Love the comfy environment. Love the host, Hiro. He is very friendly and helpful. I would stay here again if get the chance to come back to Hakone."

"We absolutely loved this place, and it’s probably going to be our favorite of all of Japan. The staff is super friendly, helpful, and knowledgeable. They go really out of their way to make a great experience for you! . The onsen is very cool as well. Highly recommend. 20/10"