Ratings based on 962 Verified Reviews

3.0 out of 5
53% of guests recommend
3.2 Room cleanliness
3.2 Service & staff
3.0 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted Jun 18, 2018
Checking staff that we met was devoid of customer manners. Lobby was untidy and dingy.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 14, 2018
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 12, 2018
4 out of 5
by A verified traveler from Uk

Posted Jun 3, 2018
The staff in the bad was helpful & friendly
4 out of 5
by A verified traveler from Bucks

Posted May 29, 2018
Very niceand helpful staff, conveniently located, nice meal in the restaurant, plenty of parking. Only downside was the bed being hard and uncomfortable.
1 out of 5
by A verified traveler

Posted May 28, 2018
Arrived at the hotel to be given a room what had not been cleaned one bit, makeup stains all over pillow and blanket, hot drink left out in room, i went downstairs to reception informed them, got given a new room for that one to not have been cleaned either even though the reception women said on the system both rooms have been set as clean and ready, so got given a third room for it to finally be clean, but the bed is very noisy when you sit on it let alone lie on it but atleast its clean, traffics annoying and loud but cant be helped, the window opens a tiny amount so very hard to sleep when its so hot, staff should be fully aware of what rooms have been cleaned and not. Disgraceful to be honest, and after going down three times for the same problem i should of atleast been given a part if not full refund, eapecially when i have problems with my feet so cant walk or stand for long and three trips down to reception made my feet painful
3 out of 5
Recommended
for Everyone
by A verified traveler from canada

close to bus routes - airport - no problems

Posted May 23, 2018
stay was short - continental breakfast not worth it ,
3 out of 5
by A verified traveler

Posted May 23, 2018
My bed was very uncomfortable, cheap pillows, the windows did not keep the outside noise out. Reception staff however on arrival were more than helpful
4 out of 5
by A verified traveler from Liverpool

Posted May 22, 2018
Friendly and helpful service
4 out of 5
by A verified traveler

This traveler left a rating score only Posted May 20, 2018