I always hesitant to write a negative review as I recognize that it can adversely affect that bsiness. However, I depend on the honesty of others when selecting accommodations, so it is only right that I am honest about my experience at The Normaway. To put it simply, they should not be in business. The whole place is run-down, and basically run by two very old farmers in very dirty old clothing who have no idea how to run a business like this. They have a very nice young man working for them who they said is a nephew. He accompanied us to our cabin when we arrived. While he was standing there I said I always check the beds, and when I pulled back the sheets there was dirt, grass and hair between the sheets. I said we couldn't stay and asked him to refund the money we had paid. He said he understood (they haven't refunded me yet) but asked me to not write a negative review. For them to only refund if I don't post a negative review is not ethical. I have no idea why they have any positive reviews unless its from friends or relatives, people who want their money returned, or people who feel sorry for them. They offer music some nights (not the night that we were there) so perhaps some reviews are for the music only, and not from people who have actually stayed. It was already getting dark when we arrived at The Normaway and we had a difficult time finding any place to stay in Cape Breton. We ended up having drive all the way to Antigonish that night for a place