Hello Bradley,We truly apologize for the unexpected water shut off. We were not expecting it to last the majority of the day. We would love to welcome you back for a more positive experience. Please come back and visit us again.

Hi there! Thank you for leaving us a 5-star review. We're so happy to hear that you enjoyed your stay with us. We hope to see you again soon!

Thank you for taking the time to share your positive review with us. We are thrilled to hear that you enjoyed your stay at the Holiday Inn Express. Your kind words mean a lot to us and we are grateful for the opportunity to serve you.Our team strives to provide the best possible experience for all our guests and we are glad that our efforts made your stay memorable. We hope to have the pleasure of welcoming you back soon.Thank you again for choosing Holiday Inn Express.

Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you enjoyed your stay with us and that we met your expectations. Our team works hard to provide the best possible experience for our guests, and it's always rewarding to see that effort recognized.We can't wait to welcome you back to our hotel in the near future. If there's anything we can do to make your next stay even better, please don't hesitate to let us know.Warm regards

I am sorry to hear that you had no hot water during your stay at our property. Please accept our sincerest apologies for the inconvenience this may have caused you. We take the comfort and satisfaction of our guests very seriously, and we regret that we fell short on this occasion. We have looked into the issue and taken steps to ensure that this does not happen again in the future. Thank you for bringing this to our attention, and we hope that you will give us another chance to provide you with a better experience in the future.Best regards,

I wanted to personally thank you for taking the time to leave us a 5-star review. We are thrilled to hear that you enjoyed your stay with us and that our hotel met your expectations. We take pride in providing our guests with exceptional customer service and are so glad that we could make your stay memorable. Your review means a lot to us and encourages our staff to continue providing excellent service to all of our guests.Once again, thank you for choosing to stay with us, and we look forward to welcoming you back soon.

Hello Amy,We appreciate so much the time you took to leave our hotel a review. We were happy to read the nice comments and amazing score. We are thrilled to hear that you enjoyed your stay and we cannot wait to see you back again.

Hello Francisco,Thank you so much for the perfect score. We truly work hard everyday to ensure our guest have a pleasant stay and are happy to hear that we were able to do that for you. Please come and see us again in the future. Safe Travels!

Hello Mark,Thank you for taking the time to share your experience. We are ecstatic to have earned a 5 star review. Please come back and visit again!

Hello Cynthia,Thank you for choosing to stay at the Holiday Inn Express Marina. We appreciate you taking the time to leave a review. Please let us know if there is anything else we can do for you. We hope to see you back again.

Hello Mirian,Thank you for staying at the Holiday Inn Express Marina and for taking the time to leave us a review. We are thrilled to have earned a 5 star rating. So happy to hear that you enjoyed your stay. We hope you choose us again in the future.

Hello,Thank you for choosing the Holiday Inn Express. We appreciate your thoughtful review. We will take all feedback into consideration and apologize that you were not able to obtain a receipt as Hotels.com should have sent an emailed receipt to you on the day of check out. We can always print a blank receipt for you but a detailed receipt would come from the third party you booked with. Please let us know if there is anything else we may assist you with. We hope you will give our Hotel another try in the future

Thank you for the five stars Jerry. Those stars make our day brighter, and we’re always delighted to serve happy customers like you.

Hello Zhiqin,Thank you so much for taking the time to write to us. I wanted to let you know how sorry we are that you went through that difficult experience. I just wanted to follow up with you to make sure the situation was 100% resolved to your satisfaction.As you know, it’s important for us to provide our customers with stellar service. That’s why we would love your feedback as to how we handled your negative experience.And if we did fully resolve the issue, would you mind if we share your words with others? We love letting customers know that if a problem arises, we are totally invested in seeing it fixed for them.Thank you so much, and I look forward to hearing from you!

Hello Narcizo,We are delighted to hear you had a good experience. We are happy to hear you enjoyed the quiet environment the hotel provides. Please let us know how we can improve our brand and get the perfect score next time around.

Hello Jose,We appreciate your kind words. We’re glad to hear you had a positive experience and value the time you took to provide feedback and are taking immediate steps to address the issue you mentioned. We hope you will come and stay with us again in the future.

Hello Richard,Thank you for the rating. We’ll do an even better job next time around and earn those five stars.

Hello Andrew,Thank you for taking the time out to leave us a review. With so many great places to choose from, it’s an honor that you decided to give us a try, and it sounds like we made a great impression. We hope you will come see us again!

Hello Fred,Thank you for leaving us a stellar review. We truly appreciate great guest like you! We work really hard to give our guests the finest experience possible, so reviews like yours are truly rewarding to see.We’d love to welcome you back soon, so don’t be a stranger. Thanks again!

Hello James,Thank you for staying at the Holiday Inn Express Marina and for taking the time to share your experience. Feedback like yours is valued by every team member here and it gives us the motivation to continue developing and growing as a company. Thank you!

Hello Roger,Thank you for stay at the Holiday Inn Express Marina. We appreciate you taking the time to share your experience. We apologize that you were not aware of our spa being out of service, we do have it listed on our website and IHG application. We hope you will give us another opportunity once our spa is up and running. Thank you!

Hello Barbara,We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at the Holiday Inn Express Marina. Thank you again!

Hello Zhenyu,Your 10/10 review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We’re humbled by your support and look forward to being your preferred choice for lodging in the future. If there’s anything specific you’d like to highlight about your experience, please feel free to share!