Ratings based on 119 Verified Reviews

3.8 out of 5
79% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from Mauston WI

Nice-good location

Posted Oct 16, 2017
Hotel Staff does not regulate pool & spa rules at all. Signs say No one under the influence of alcohol or drugs allowed in the spa/whirlpool; however, there were 6-8 individuals in that whirlpool for almost 2 hours drinking a cooler of beer. Those individuals were taking time away from other paying guests. Pool & Whirlpool water were not sparkling clean either. Had a great breakfast bar though, and coffee available in lobby. Not happy though that I did not receive our AARP Discount when original booking was made.
3 out of 5
Recommended
for Everyone
by A verified traveler

Disappointed

Posted Aug 30, 2017
It is not up to the standards the it claims to be. It is adamant that it is smoke-free. However, you can smell the smoke as you walk into the room. Carpets and bathrooms need to be updated.
Comment from Hotel Management
Sep 1, 2017 by Liz, Hotel Management
I am sorry that you had this issue. We appreciate your feedback. We are working on taking care of these issues that you have brought to our attention. We hope that you will stay with us again in the future.
3 out of 5
by brad

Posted Aug 8, 2017 on Hotels
Comment from Hotel Management
Sep 1, 2017
Thank you for staying with us!
4 out of 5
by Stefan

Good hotel to stop while traveling.

Posted Jul 13, 2017 on Hotels
Very friendly staff, the hotel has a lounge; which is a nice feature.
Comment from Hotel Management
Jul 16, 2017
Thank you for staying with us!
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 5, 2017
Nice hotel with breakfast and indoor pool 15 minutes from Dells. I would stay at this hotel with my family again.
Comment from Hotel Management
Jul 7, 2017 by Staff at the Quality Inn, Hotel Management
Thank you for staying with us!
4 out of 5
by A verified traveler

Quick stop

Posted Jul 3, 2017 on Hotels
For a quick and cheap stop on a long road trip, it fit the bill. i probably wouldn't have wanted to stay any longer than a quick night, but the staff was helpful and friendly and the rooms were clean.
Comment from Hotel Management
Jul 7, 2017
Thank You for staying with us!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 22, 2017
I forgot something and they found it and held it for me to pick up. Front desk staff was great!
Comment from Hotel Management
May 23, 2017 by Quality Inn Staff, Hotel Management
Thank you for staying with us! We would also like to Thank you for your feedback! We appreciate it!
3 out of 5
by Michael

Posted May 1, 2017 on Hotels
Comment from Hotel Management
May 23, 2017
We appreciate your feedback! Thank you for staying with us!
3 out of 5
by Tabitha

This traveler left a rating score only Posted Mar 14, 2017 on Hotels
4 out of 5
by A verified traveler

Needed to be in area, one night stay

Posted Mar 7, 2017 on Hotels
Room was clean, quiet, towels fluffy, bed comfortable. There was a terrible florescent light over the vanity that's really bad for applying make-up, lots of shadows. But I noticed many other rooms had updated vanity lights so maybe there's hope for the room I was in. Nice breakfast: waffles, oatmeal, cereal, yogurt, hard boiled eggs. I would stay again.
Comment from Hotel Management
Mar 17, 2017
Thank you for your respond, yes we are in process of changing lights in all our room.