Wash and Wills Hotel

Photo gallery for Wash and Wills Hotel

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Outdoor pool
Outdoor pool
Outdoor pool
View from room

Overview of Wash and Wills Hotel

Wash and Wills Hotel

3.5 star property
Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet friendly
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
Plot 37, Mbiro Road, Malukhu, Mbale

Explore the area

  • Popular LocationLivingStone International University3 min drive
  • Popular LocationMt Elgon Waterfall16 min drive
  • Popular LocationWanale Cliff32 min drive

Choose dates to view prices

About this area

Mbale

Located in Mbale, Wash and Wills Hotel is next to a golf course. The area's natural beauty can be seen at Mt Elgon Waterfall and Wanale Cliff.

What's nearby

  • LivingStone International University - 3 min drive
  • Mt Elgon Waterfall - 16 min drive
  • Wanale Cliff - 32 min drive
  • Sipi Falls - 75 min drive
  • Mount Elgon National Park - 79 min drive

About this property

Wash and Wills Hotel

Family-friendly hotel with free breakfast and free valet parking
Along with an outdoor pool, this hotel has a restaurant and a bar/lounge. Free continental breakfast, free WiFi in public areas, and free valet parking are also provided. Additionally, a poolside bar, a rooftop terrace, and a 24-hour business center are onsite.
Wash and Wills Hotel offers 40 accommodations with complimentary newspapers and complimentary bottled water. Rooms open to balconies or patios. Beds feature premium bedding. 30-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

This Mbale hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages spoken

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of CovidClean (Safehotels - global expert), COVID-19 Guidelines (CDC), and Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free secured self parking on site
  • Free secured valet parking on site
  • Free secured extended parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 7 AM–11 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Outdoor pool
  • Playground

Family friendly

  • Outdoor pool
  • Playground
  • Refrigerator
  • Soundproofed rooms
  • Supervised childcare (surcharge)

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Handrails in stairways
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Sign language-capable staff
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Fan
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • 30-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

Outdoor space

  • Balcony or patio

More

  • Desk
  • Desk chair
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Slippers
  • Soundproofing
  • Turndown service
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 9 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
1 per room

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: USD 150.00 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Property is also known as

Wash Wills Hotel Mbale
Wash Wills Hotel
Wash Wills Mbale
Wash Wills
Wash and Wills Hotel Hotel
Wash and Wills Hotel Mbale
Wash and Wills Hotel Hotel Mbale

Frequently asked questions

Overall score and ratings

3.4
Rating 5 - Excellent. 1 out of 11 reviews
5 - Excellent 9%
Rating 4 - Good. 5 out of 11 reviews
4 - Good 45%
Rating 3 - Okay. 2 out of 11 reviews
3 - Okay 18%
Rating 2 - Poor. 3 out of 11 reviews
2 - Poor 27%
Rating 1 - Terrible. 0 out of 11 reviews
1 - Terrible 0%

4.0/5

Cleanliness

3.6/5

Staff & service

3.0/5

Amenities

3.7/5

Property conditions & facilities

5.0/5

Eco-friendliness

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasantly Satisfying
The Staff made this two-week stay exceptional. My wife and I tend to be "relational" toward other people we encounter, and encounters with the staff were satisfying in this regard. Not intrusive nor invasive, but genuinely supportive and engaginging, the Staff (plus the cleanliness and overall pleasantness of the facility itself) made our stay at Wash & Wills enjoyable.
Stayed 13 nights in Jun 2021

3/5 Okay

Traveled with partner
Liked: Cleanliness
Hotel itself was clean, staff could do with some training but very friendly, music was too loud by the pool and breakfast was poor, unless your from Africa and like chicken and potatoes for breakfast but there was eggs and toast so didn’t go without, good hotels are hard to find in this area so all in all it was ok
Stayed 5 nights in Dec 2019

2/5 Poor

Stayed 1 night in Jun 2019

2/5 Poor

Business traveler
Disliked: Staff & service, property conditions & facilities
There wasn't much to like about W&W, it had good bones but is run down. Pool was green. Staff are friendly but need better training.
Stayed 3 nights in Mar 2019

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel and very clean. Bed was too hard for us. Music was loud but ended at a reasonable time.
Stayed 2 nights in Jul 2018