Holiday Inn McAllen – Medical Center Area, an IHG Hotel

Photo gallery for Holiday Inn McAllen – Medical Center Area, an IHG Hotel

Featured Image
Outdoor pool
Desk, iron/ironing board, free cribs/infant beds, rollaway beds
Desk, iron/ironing board, free cribs/infant beds, rollaway beds
Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Overview of Holiday Inn McAllen – Medical Center Area, an IHG Hotel

Holiday Inn McAllen – Medical Center Area, an IHG Hotel

3 out of 5

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Social distancing
612 W Expressway 83, McAllen, TX, 78501

Explore the area

  • Popular LocationLa Plaza Mall13 min walk
  • AirportMcAllen, TX (MFE-Miller Intl.)3 min drive
  • Popular LocationAnzalduas International Bridge15 min drive
  • Popular LocationSanta Ana National Wildlife Refuge20 min drive

Choose dates to view prices

About this area

McAllen

Located in McAllen, Holiday Inn McAllen – Medical Center Area, an IHG Hotel is in the city center. McAllen Heritage Center and 17th Street Entertainment District are cultural highlights, and travelers looking to shop may want to visit La Plaza Mall and Palms Crossing. Looking to enjoy an event or a game while in town? See what's going on at State Farm Arena, or consider a night out at McAllen Performing Arts Center.

What's nearby

  • La Plaza Mall - 13 min walk
  • McAllen Medical Center - 16 min walk
  • Rio Grande Regional Hospital - 16 min walk
  • Anzalduas International Bridge - 15 min drive
  • Santa Ana National Wildlife Refuge - 20 min drive

Restaurants

  • Olive Garden — 4 min walk
  • Republic of the Rio Grande — 6 min walk
  • Starbucks — 7 min walk
  • Red Lobster — 8 min walk
  • Santa Fe Steakhouse — 10 min walk

Getting around

  • Miller Intl. Airport (MFE) - 3 min drive

About this property

Holiday Inn McAllen – Medical Center Area, an IHG Hotel

3-star hotel in the city center
Close to La Plaza Mall, Holiday Inn McAllen – Medical Center Area, an IHG Hotel provides free WiFi, dry cleaning/laundry services, and a business center.
Other perks include:
  • An outdoor pool
  • Free self parking
  • Breakfast (surcharge), a pool, and a free manager's reception
  • A 24-hour front desk, express check-out, and concierge services
  • Guest reviews give good marks for the breakfast and helpful staff
Room features
All guestrooms at Holiday Inn McAllen – Medical Center Area, an IHG Hotel feature comforts such as air conditioning, in addition to amenities like free WiFi. Guests reviews speak well of the clean rooms at the property.
Other amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • LCD TVs with cable channels
  • Mini fridges, microwaves, and coffee/tea makers

Cleaning and safety practices

Social distancing

Social distancing measures in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 6-15 per person
  • 1 restaurant
  • Free daily reception
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Outdoor pool

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • Elevator
  • Front-desk safe
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities

Languages spoken

  • English

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • Cable channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

See similar properties

Policies

Check-in

Check-in from 3 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property requires a credit card authorization for USD 50 for any bookings where payment for the stay will be made on site in cash instead of at the time of booking.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children stay free when using existing bedding
Rollaway/extra beds are available for USD $10 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 6 and USD 15 per person (approximately)
  • Rollaway bed fee: USD $10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Drury Inn Hotel McAllen
Drury Inn McAllen
Drury Hotel Mcallen
Drury Suites Mcallen Hotel Mcallen
Drury Inn McAllen Hotel
Drury Mcallen
Drury Inn McAllen
Holiday Inn McAllen – Medical Center Area, an IHG Hotel Hotel
Holiday Inn McAllen – Medical Center Area, an IHG Hotel McAllen

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 346 out of 634 reviews
5 - Excellent 55%
Rating 4 - Good. 193 out of 634 reviews
4 - Good 30%
Rating 3 - Okay. 52 out of 634 reviews
3 - Okay 8%
Rating 2 - Poor. 21 out of 634 reviews
2 - Poor 3%
Rating 1 - Terrible. 22 out of 634 reviews
1 - Terrible 3%

4.4/5

Cleanliness

4.5/5

Staff & service

2.9/5

Amenities

4.2/5

Property conditions & facilities

2/5 Poor

Traveled with family
Liked: Staff & service
Disliked: Amenities
Room was too small and no complimentary breakfast. Entrance doors broken.
Stayed 2 nights in Nov 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Oct 2021

2/5 Poor

Business traveler
Disliked: Cleanliness, staff & service
El problema existió que en el primer día nunca me dijeron que no hacían el aseo en la primer noche del sábado cuando regreso no me cambiaron toallas no hicieron la cama y la recepcionista me comentó que lo hacían cada cuatro días y yo le pedí que por lo menos hicieran mi cama y lo estuvieron haciendo no servía la lavadora durante dos días que fueron los últimos días que estuve que fue miércoles y jueves el jueves tampoco me hicieron el aseo en la máquina expendedora de jabón, estaba Me dijeron que podía HEB A comprarlo cuando regreso pongo mi ropa y las monedas nunca funcionó la lavadora imagínense a mi molestia al otro día la iban a reparar y tampoco le hago sucedió y tampoco me hicieron el aseo y luego me pidieron que las toallas las dejara yo afuera y se quedaron ahí toda la noche hasta que yo me fui cuando ellos dijeron que iban a ir las personas nunca me dijeron que tenía derecho al gimnasio y que había gimnasio y que había alberca de verdad muy mal atención la gerente sólo dijo que iba a hacer las cosas y no lo hice de hecho nunca me tomó la llamada por teléfono Las recepcionistas tampoco me pudieron comunicar con ella porque yo quería expresarle a ella mi queja por eso me quejé con ustedes y me dijeron que no me podían hacer el reembolso total y yo les dije nada más los días que no me hicieron el aseo pero bueno ustedes muchas gracias no es mi estilo de hecho es la primera vez que yo me quejo de un servicio de un hotel
Stayed 7 nights in Oct 2021

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice visit
Stayed 2 nights in Sep 2021

3/5 Okay

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Not what we expected
Stayed 1 night in Sep 2021