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Premium bedding, minibar, in-room safe, desk
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Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Gym
  • Breakfast Available
  • Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationMelbourne Convention and Exhibition Centre1 min walk
    Popular LocationCrown Casino and Entertainment Complex9 min walk
    Popular LocationEureka Tower19 min walk
    AirportMelbourne, VIC (MEL-Tullamarine)20 min drive

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  • Family Queen Room

    4.7/5 guest room rating

    Room amenities

    • 409 sq ft
    • City view
    • Sleeps 3
    • 1 Queen Bed and 1 Twin Bed
    More detailsFamily Queen Room
  • Premier King Room with City View

    4.8/5 guest room rating

    Room amenities

    • 409 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsPremier King Room with City View
  • Yarra Suite (Club Access)

    Room amenities

    • 915 sq ft
    • City view
    • Sleeps 2
    More detailsYarra Suite (Club Access)
  • Pacific Club Room (Club Access)

    4.9/5 guest room rating

    Room amenities

    • 409 sq ft
    • City view
    • Sleeps 2
    More detailsPacific Club Room (Club Access)
  • Panoramic Suite (Club Access)

    Room amenities

    • 732 sq ft
    • City view
    • Sleeps 2
    More detailsPanoramic Suite (Club Access)
  • Two Bedroom Bay View Suite

    5/5 guest room rating

    Room amenities

    • 883 sq ft
    • City view
    • Sleeps 4
    • 2 King Beds OR 1 King Bed and 2 Twin Beds
    More detailsTwo Bedroom Bay View Suite
  • Two Bedroom City Skyline Suite

    Room amenities

    • 883 sq ft
    • City view
    • Sleeps 4
    • 2 King Beds OR 1 King Bed and 2 Twin Beds
    More detailsTwo Bedroom City Skyline Suite
  • Deluxe King Room

    4.8/5 guest room rating

    Room amenities

    • 409 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe King Room
  • Deluxe Twin Room

    4.9/5 guest room rating

    Room amenities

    • 409 sq ft
    • City view
    • Sleeps 2
    • 2 Twin Beds
    More detailsDeluxe Twin Room

About this area

Melbourne

Located in Melbourne, Pan Pacific Melbourne is connected to the convention center. Melbourne Arts Centre and Princess Theatre are cultural highlights, and travelers looking to shop may want to visit DFO South Wharf and Melbourne Central. Traveling with kids? Make time for SEA LIFE Melbourne, or check out an event or a game at Rod Laver Arena. Spend some time exploring the area's activities, including golfing.
Visit our Melbourne travel guide
View in a map
Popular Location

What's nearby

  • Melbourne Convention and Exhibition Centre - 1 min walk
  • Crown Casino and Entertainment Complex - 9 min walk
  • Eureka Tower - 19 min walk
  • Bourke Street Mall - 12 min drive
  • Melbourne Central - 12 min drive

Getting around

  • Flagstaff Station - 4 min drive
  • Southern Cross Station - 17 min walk
  • AirportTullamarine Airport (MEL) - 20 min drive

Restaurants

  • Dock 37 Bar and Kitchen — 1 min walk
  • Cafe Orr — 1 min walk
  • Flinders Lane — 19 min walk

About this property

Pan Pacific Melbourne

Luxury hotel connected to the convention center in Melbourne with restaurant
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a coffee shop/café, a snack bar/deli, and a 24-hour business center are onsite. All 396 rooms boast deep soaking tubs and offer free wired Internet and sitting areas. 24-hour room service and minibars are standard, as are LCD TVs with digital channels.
Pan Pacific Melbourne offers 396 accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. 55-inch LCD televisions come with premium digital channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Recreational amenities at the hotel include a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place

Safety measures

Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking: AUD 24 per day
  • Valet parking: AUD 59 per night
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: AUD 39 for adults and AUD 19.50 for children
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness center

Family friendly

  • Dry cleaning service
  • Grocery/convenience store
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Arabic
  • Chinese
  • Dutch
  • English
  • Filipino
  • French
  • German
  • Hindi
  • Indonesian
  • Japanese
  • Korean
  • Polish
  • Portuguese
  • Russian
  • Spanish
  • Turkish
  • Vietnamese

Business services

  • 24-hour business center
  • 8 meeting rooms
  • Computer station
  • Conference space (4844 square feet)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Linens
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower

Entertainment

  • 55-inch LCD TV
  • Cable/satellite channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

Policies

Check-in

Check-in from 3:00 PM - 3:00 AM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed until further notice.
The following facilities or services will be unavailable from July 2 2020 to December 31 2020 (dates subject to change):
  • Bar/Lounge(s)
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for AUD 65.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 39 for adults and AUD 19.50 for children (approximately)
  • Self parking fee: AUD 24 per day
  • Valet parking fee: AUD 59 per night (in/out privileges)
  • Rollaway bed fee: AUD 65.0 per night
  • Credit card charges are subject to a surcharge of 1.25 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hilton Hotel South Wharf Melbourne
Pan Pacific Melbourne Hotel
Hilton South Wharf Melbourne
South Wharf Melbourne Hilton
Hilton Melbourne South Wharf Hotel Melbourne
Pan Pacific Melbourne Hotel
Pan Pacific Melbourne South Wharf
Pan Pacific Melbourne Hotel South Wharf

Frequently asked questions

Can I cancel my reservation for free at Pan Pacific Melbourne and receive a full refund?
Yes, Pan Pacific Melbourne offers free cancellation on select room rates, because flexibility matters! Please refer to Pan Pacific Melbourne cancellation policy on our site for more details about any exclusions or requirements.
Is Pan Pacific Melbourne pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Pan Pacific Melbourne?
Self parking is available for AUD 24 per day. Valet parking is available for AUD 59 per night.
What time is check-in at Pan Pacific Melbourne?
Check-in is from 3:00 PM–3:00 AM.
What time is check-out at Pan Pacific Melbourne?
Check-out is at 11 AM.
Where is Pan Pacific Melbourne located?
This family-friendly Melbourne hotel is located on the riverwalk, just steps from Melbourne Convention and Exhibition Centre and DFO South Wharf. Crown Casino and Entertainment Complex and SEA LIFE Melbourne are also within 15 minutes. Southern Cross Station is 17 minutes by foot and Flinders Street Station is 23 minutes.
4.6
Wonderful
1,475 reviews
5 - Excellent
1,044
4 - Good
351
3 - Okay
57
2 - Poor
17
1 - Terrible
6

4.7/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

4/5 Good

Happy face iconLiked: Cleanliness, amenities, property conditions & facilities
Great hotel, lovely view from the room and decent staff. The room had a strong Asian flair and so did the property. The river view was lovely. I would stay here again for sure
Stayed 2 nights in Dec 2019

4/5 Good

Happy face iconLiked: Cleanliness, staff & service
Stayed 3 nights in Jun 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view
The view from our city room was amazing! I could have sat there all night. Perfect location to southwarf and crown.
Stayed 1 night in Mar 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2020

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