Pan Pacific Melbourne

Photo gallery for Pan Pacific Melbourne

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Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of Pan Pacific Melbourne

Pan Pacific Melbourne

5 out of 5

4.7/5 Exceptional

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
2 Convention Centre Place, South Wharf, VIC, 3006

Explore the area

  • Popular LocationMelbourne Convention and Exhibition Centre1 min walk
  • Popular LocationCrown Casino and Entertainment Complex9 min walk
  • Popular LocationEureka Tower19 min walk
  • AirportMelbourne, VIC (MEL-Tullamarine)20 min drive

Choose dates to view prices

Sorry, this property is temporarily unavailable Mon, Aug 9 - Thu, Sep 30.

About this area

Melbourne

Located in Melbourne, Pan Pacific Melbourne is connected to a shopping center. Melbourne Arts Centre and Princess Theatre are cultural highlights, and travelers looking to shop may want to visit DFO South Wharf and Melbourne Central. Traveling with kids? Make time for SEA LIFE Melbourne, or check out an event or a game at Rod Laver Arena. Spend some time exploring the area's activities, including golfing and outlet shopping.

What's nearby

  • Melbourne Convention and Exhibition Centre - 1 min walk
  • DFO South Wharf - 1 min walk
  • Crown Casino and Entertainment Complex - 9 min walk
  • SEA LIFE Melbourne - 13 min walk
  • Eureka Tower - 19 min walk

Getting around

  • Flagstaff Station - 4 min drive
  • Southern Cross Station - 16 min walk
  • Melbourne Airport (MEL) - 20 min drive

Restaurants

  • Dock 37 Bar and Kitchen — 1 min walk
  • Cafe Orr — 1 min walk
  • Akachochin — 3 min walk
  • The Boatbuilders Yard — 4 min walk
  • Bangpop — 4 min walk

About this property

Pan Pacific Melbourne

Luxury hotel connected to the convention center in Melbourne with restaurant
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a coffee shop/café, a snack bar/deli, and a 24-hour business center are onsite. All 396 rooms boast deep soaking tubs and offer free wired Internet and sitting areas. 24-hour room service and minibars are standard, as are LCD TVs with digital channels.
Pan Pacific Melbourne offers 396 accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. 55-inch LCD televisions come with premium digital channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

This Melbourne hotel provides complimentary wired Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Recreational amenities at the hotel include a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (AUD 24 per day)
  • Valet parking on site (AUD 59 per night; includes in/out privileges)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: AUD 39 for adults and AUD 19.50 for children
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Shopping mall

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Arabic
  • Chinese
  • Dutch
  • English
  • Filipino
  • French
  • German
  • Hindi
  • Indonesian
  • Japanese
  • Korean
  • Polish
  • Portuguese
  • Russian
  • Spanish
  • Turkish
  • Vietnamese

Business services

  • 24-hour business center
  • Computer station
  • Conference space (4844 square feet)
  • Meeting rooms - 8

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower

Entertainment

  • 55-inch LCD TV
  • Cable/satellite channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 3:00 AM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from August 9 2021 to September 30 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for AUD 65.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 39 for adults and AUD 19.50 for children (approximately)
  • Self parking fee: AUD 24 per day
  • Valet parking fee: AUD 59 per night (in/out privileges)
  • Rollaway bed fee: AUD 65.0 per night
  • Credit card charges are subject to a surcharge of 1.25 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hilton Hotel South Wharf Melbourne
Pan Pacific Melbourne Hotel
Hilton South Wharf Melbourne
South Wharf Melbourne Hilton
Hilton Melbourne South Wharf Hotel Melbourne
Pan Pacific Melbourne Hotel
Pan Pacific Melbourne South Wharf
Pan Pacific Melbourne Hotel South Wharf

Frequently asked questions

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 724 out of 999 reviews
5 - Excellent 72%
Rating 4 - Good. 230 out of 999 reviews
4 - Good 23%
Rating 3 - Okay. 34 out of 999 reviews
3 - Okay 3%
Rating 2 - Poor. 7 out of 999 reviews
2 - Poor 1%
Rating 1 - Terrible. 4 out of 999 reviews
1 - Terrible 0%

4.7/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, lovely view from the room and decent staff. The room had a strong Asian flair and so did the property. The river view was lovely. I would stay here again for sure
Stayed 2 nights in Dec 2019

4/5 Good

Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view
The view from our city room was amazing! I could have sat there all night. Perfect location to southwarf and crown.
Stayed 1 night in Mar 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2020