柯林斯阳光精品公寓酒店允许宠物入住吗？

不可以，该住宿仅允许辅助型动物入内。

柯林斯阳光精品公寓酒店的停车费是多少？

提供自助停车服务，收费每晚 AUD 30。

何时可在柯林斯阳光精品公寓酒店办理入住？

开始办理入住：15:00；停止办理入住：10:30。

柯林斯阳光精品公寓酒店的地址在哪里？

这家公寓楼位于墨尔本中央商务区，距离柯林斯大街和丽爱图塔只有几步路。而且，距离墨尔本体育之旅和墨尔本水族馆步行不到 5 分钟。到达Spencer 街车站仅需步行 5 分钟，而旗杆市站则需 12 分钟。

柯林斯阳光精品公寓酒店点评、优惠和照片 2025

Q: 柯林斯阳光精品公寓酒店允许宠物入住吗？

不可以，该住宿仅允许辅助型动物入内。

8/10 还可以

真实旅客

2018 年 6 月 29 日

满意：客房舒适度，住宿条件和设施

2018 年 6 月入住 5 晚

2/10 糟糕

真实旅客

与家人出行

2020 年 1 月 24 日

不满意：清洁度、员工和服务、服务设施、住宿条件和设施

DO NOT BOOK THIS PLACE!!! Went to check in and told they don’t have any rooms left! They had sold our room!! Left my family in the lurch at 6pm during one of the busiest nights in Melbourne.

2020 年 1 月入住 1 晚

2/10 糟糕

Dana

团体旅客

2019 年 11 月 12 日

2019 年 11 月入住 1 晚

2/10 糟糕

真实旅客

与家人出行

2019 年 11 月 3 日

不满意：清洁度、员工和服务、服务设施、住宿条件和设施

The room was terrible. I paid my accommodation up front. The room was for 7 or more guests. When I arrived. I had to pay an upfront 200 dollar deposit for the room. 2 of the lights in the kitchen one was broken the other not working. There were 4 small towels in the room which were all damp and not properly dry. The master bedroom stunk like mouldy washing and pee. The beds were old and uncomfortable. We got no sleep at all. The room wss dirty, cushions on couch had stains and carpets were also stained and dirty. The windows and walls were filthy. The fire alarm went off at 5am for absolutely no reason. I tried contacting property about my bond after checking out, but the hotel was unreachable. All I want is my bond back although this room was definately not worth the $268 per night that I paid and I cant reach anyone. Very angry will never stay here again.

2019 年 11 月入住 1 晚

2/10 糟糕

真实旅客

2018 年 11 月 19 日

2018 年 11 月入住 1 晚

2/10 糟糕

Sally，Newcastle

团体旅客

2018 年 11 月 16 日

不满意：清洁度、员工和服务、服务设施

We were disgusted with the service and state of the apartment. They did not provided facilities as advertised. The cleanliness is unsatisfactory and parts of the apartment are unsafe. Our main concerns were wet used floor towels and used tea towels that were not replaced, wet crockery in the kitchen, Dirty utensils in the drawers, the broken couch is unsafe, used dirty tissues in the bedside table drawer, lack of toilet rolls and tea/ coffee making items, the tv cable was not provided, mismatched bedding that did not fit the sofa bed, dirty clothes left in clothes dryer, unflushed toilets upon arrival, unsatisfactory service.

2018 年 11 月入住 3 晚

4/10 很差

Annette，Gold Coast Australia

2018 年 11 月 12 日

不满意：清洁度

Requested non smoking room,bed and bedding stunk of cigarette smoke to the point I couldn’t sleep in the bed, I slept on the single bed in living room which also stunk, I went out and purchased a new pillow and sheets to make it a little more hygienic, I also purchased room deodoriser to try and get rid of the smell. The bed was against a window I couldn’t close and it was freezing all night. No not a good experience at all for my asthma.

2018 年 11 月入住 3 晚

2/10 糟糕

Victoria

2018 年 10 月 14 日

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Dodgy Hotel

Do not book into this place. There is no reception area. Arrived at 5 pm, waited until 5:30 before anyone even came to greet me.... only to be told my room would not be available for another 2 hours and room was at a different location. Dodgy. I was due at a function and was forced to pay for another hotel elsewhere last minute. Absolute disgrace and this booking site will not help me with a refund. Disgusted.

2018 年 10 月入住 1 晚

4/10 很差

Lauren

2018 年 8 月 22 日

Had better

Room was ok when finally ready! Was after 4 which is not good with kids in tow. Non English speaking custome service also an issue

2018 年 8 月入住 1 晚

2/10 糟糕

Chris

2018 年 7 月 18 日

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

DISGUSTED!!

Do not book this accommodation!!!! 5 people left with nowhere to stay! When checking in, was told to sms name to mobile number, then received a message back advising no room, overbooked! Spent the next 2-3 hours trying to find last minute accommodation in Melbourne on a Saturday night. Disgusting customer service, Wotif, you should not deal with this establishment!!!!

2018 年 7 月入住 1 晚

4/10 很差

Annie

2018 年 6 月 21 日

不满意：清洁度、员工和服务、住宿条件和设施

Scam!! Be aware!!!!

Do not be mislead by the name of the Apartment. There is no such apartment name Sunshine Boutique Apartments. The property is actually 568 at Collin Street. There is no reception counter in the apartment. The apartments are owned by individuals and let out to agent to managed. We arrived late at 10.30pm and there was no one to assist us. We were actually held up outside. A kind gentleman who was managing the security office, helped us to call the manager which turned out to be a Chinese student and said that she has no clue about my booking. I was so upset as full payment was made for the two nights stay. Prior to my trip, I have written to Hotel.com to inform about my arrival time so that someone will be there to receive us. But it didn't turn up the way we expected. After a wait of 30 minutes outside the lift lobby of the apartment, we were greeted by a Chinese lady. She told us she is just a student and she is helping the the owner who has gone overseas. She said that nothing was communicated to her. When we get to the apartment, it was not well cleansed and it was very untidy. The fitting and furniture used were basically from Ikea. We doubt they changed the bedding. The washing machine doesn't worked. I booked for an apartment with two rooms but she said we have to move to another place if we want to stay at our booking. The one that we arrived at are only studios. Therefore, my family of 5 was split out into two studio apartments. Bad choice!!!

2018 年 6 月入住 2 晚

4/10 很差

真实旅客

2018 年 6 月 6 日

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

2 Bedroom CBD Apartment

Unfortunately our stay wasn't pleasant, from trying to check in and being told we would need to stay at another location, to waiting in the foyer for the owner to arrive to check us in, and getting our bond back was troublesome. The apartment had dirty dishes on the stove when we arrived and wasn't clean. We were provided with 2 towels dispite having 5 people stay. We were quite happy to leave in the morning well before check out!

2018 年 6 月入住 1 晚

4/10 很差

真实旅客

2018 年 5 月 28 日

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Small room, dirty, but close to southern cross

The room was not cleaned with dirty dishes, toenail clippings and dirty mirrors. We were then moved to a smaller second room which had a bloody tampon left in the toilet, dried blood near the toilet and the air was crusty. When given the smaller room the lady squished a bug and flung it under the fridge. We weren’t given a discount due to downsizing which is ridiculous and sheets and couch had stains. The tv was not tuned and came with no remote so programming it was near impossible. The only good thing about this place was the location in comparison to Southern Cross Station (a 2 minute walk) giving great access to public transport. Overall would not stay again.

2018 年 5 月入住 2 晚

2/10 糟糕

Sue，Adelaide

2018 年 5 月 28 日

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

DISGUSTING

This was the worst place I have ever stayed. It was filthy, cockroaches in the kitchen, a layer of dust on most surfaces, a stinking rubbish-filled bin, sheets and towels not changed since who knows when. When I complained, I was moved to an apartment in another location; also dirty with unchanged sheets, no toiletries, not even a cake of soap. The next morning I was told to return to the 1st apartment, which would be my 3rd move in 24 hours. I was very upset and decided to book alternative accommodation. LastMinute provided professional service and reimbursed me for the Sunshine disaster. (I have never complained about any other accommodation.)

2018 年 5 月入住 3 晚

8/10 还可以

Kayla

2018 年 5 月 27 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

2018 年 5 月入住 1 晚

2/10 糟糕

真实旅客

2018 年 5 月 16 日

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Unhappy experience

Difficult to make contact right from the start. We were told there was a problem with the original apartment we booked so she would put us in another. To many things wrong to cover but I have never come across such an apalling mess not to mention difficulty in communicating, in all my many experiences. Couldn't use oven or washing machine then were told we needed to pack up in the morning. We had to trudge luggage across town to another place only to get there and find somebody else's stuff and cleaners . We were told they would message when it was ready. 1 1/2 later we got the text. Kitchen had slippery oil on the tiles when we finally got there but I had given up trying to communicate with this woman. We had to wait until quite late for her to drop off clean linen before we could go to bed. I don't normally like to speak badly of a place but I feel strongly people should be warned of how unprofessional and badly run this place is. I am still waiting for my $150 bond back and a$50 refund for all the hassle of being moved around and waiting. It's been 2 weeks and no sign of it except being told that it's on its way. Be warned !!!!!

2018 年 5 月入住 3 晚

8/10 还可以

P，Australia

2018 年 5 月 5 日

满意：清洁度、住宿条件和设施、客房舒适度

Fantastic, roomy apartment with a great view.

2018 年 4 月入住 1 晚

10/10 超赞

Jonatan

2018 年 4 月 27 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

6/10 一般

真实旅客

2018 年 4 月 16 日

满意：员工和服务，清洁度

Reasonable accomodation for a short stay

Sunshine boutique makes a good value for money. Unlike some of the classy mid segment serviced appartments some of the amenities can be improved. None-the-less the service staff was highly hospitable and did their best to supplement the small shortcomings.

2/10 糟糕

Annette

2018 年 4 月 13 日

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Disgraceful and misleading conduct. Be wary!

Appalling service. Despite having pre paid I was unable to check in. The phone number provided was out of service and despite contacting Hotels.com an alternative contact number could not be provided. I feel totally ripped off as the hotel will not refund my money and neither will Hotels.com.. I will not ever book where there is no on site reception and will never use or recommend Hotels.com again!

2/10 糟糕

真实旅客

2018 年 4 月 8 日

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

This was my first time on Wotif. I wish I had of looked at previous reviews. I don't think I scrolled down enough. The person wasn't ready for me when I wanted to check in. I had little kids and had travelled for two hours already. It's not actually a real business managing apartments, it's a privately owned apartment. The mop was left at the door. The tv was brought up and plonked on a table, not plugged in, no remote, no aerial attached. A light globe was faulty which my 4 year was playing with. There was one bed for two kids (which I had booked) rather than two beds. They wanted $300 deposit when there's no business to get assurances from. Even Wotif couldn't get hold of the owner when I tried to complain, so how would you know you will get your deposit back? It all seemed really unprofessional to me. The photos are misleading. The apartment didn't have the same furniture of cosyness in the photos either. Very disappointed. That all said, the view was great and bed comfort was fine. My kids enjoyed it and I got over all my grumpness (well kind of)

2018 年 4 月入住 1 晚

4/10 很差

真实旅客

2018 年 4 月 2 日

满意：清洁度、住宿条件和设施、客房舒适度

不满意：员工和服务

Bizzare.

I arrived later in the evening to be greeted and be told no rooms were available. Was then walked 6 blocks to a residential apartment where we knocked on a door and got angrily yelled at by the existing occupants. Then tried another, which was clean and comfortable. Just completely bizzare of an experience.

4/10 很差

Georgia，Sydney

2018 年 3 月 10 日

不满意：员工和服务、住宿条件和设施、客房舒适度

The location was the only positive experience

Coordinator’s phone never answered, one bed had a concrete mattress, the included bottle of spirits, although requested every day arrived on the last day as did coffee for the machine, requested sheets for the pull out bed arrived at 9.30 at night and we only received one. The trash chute wasn’t working. An unfortunate choice of accommodation. If we had needed assistance promptly it certainly wouldn’t have eventuated. Pity as the property’s location was fine.

2018 年 2 月入住 4 晚

4/10 很差

New to Melbourn，Melbourne

2018 年 2 月 22 日

不满意：员工和服务、住宿条件和设施、客房舒适度

It’s not a hotel

There is no reception & no signs to indicate you are in the right place & you are not told this in your booking. You arrive to find there’s no phone number to call to find out how to enter the building. Someone randomly sms you to say they are coming to meet you. I waited 35 mins to enter the apartment. The apartment is ok except there’s no blinds so you have no privacy. You can close the bedroom door but it’s made of coloured glass so the lights of the building opposite shine in through the glass. If they just said... Call this number on arrival it would have made a big difference.

2018 年 2 月入住 1 晚

4/10 很差

Dick，Orbost Vic au

2018 年 2 月 14 日

不满意：员工和服务，清洁度

Close to Southern Cross

With no front desk, and an incorrect phone contact it took me 40 minutes, mostly in a noisy corridor and on the phone to WOTIF in USA to finally gain admission. When the staff member finally arrived he gave the impression that I should take this method of entry in my stride. Registration paperwork was made difficult for no reason. Paying $AUD300 security with 3 weeks refund turnaround, was very unreasonable. This should have been made known up front. Some bathroom lights didn't work, some toiletries were empty, coffee was old and hard in the jar, and very little sugar. Carpets were badly spotted in places and a dirty toilet seat made me nervous. There was no feedback form provided. Don't think I'll be creeping into that room again..............

2018 年 2 月入住 2 晚

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