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Overview of Hotel Castel Fragsburg - Relais & Chateaux

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Guest reviews

4.6 / 5Wonderful
22 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Pet Friendly

Map

Explore the area

Popular LocationTrauttmansdorff Castle Gardens11 min drive
Popular LocationMerano 2000 Cable Car12 min drive
RestaurantRauthof8 min drive
RestaurantGreiter9 min drive
AirportBolzano (BZO)32 min drive

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  • Deluxe Double Room

    Deluxe Double Room

    Room amenities

    • Sleeps 2
    • 1 Queen Bed
    More details
  • Suite (Adlerhorst)

    Suite (Adlerhorst)

    Room amenities

    • Sleeps 2
    • 1 Double Bed
    More details
  • Royal Suite

    Royal Suite

    Room amenities

    • Sleeps 2
    • 1 Double Bed
    More details
  • Junior Suite

    Junior Suite

    Room amenities

    • Sleeps 2
    • 1 Double Bed
    More details
  • Deluxe Suite

    Deluxe Suite

    Room amenities

    • Sleeps 2
    • 1 Double Bed
    More details

About this area

Merano

Located in Merano, Hotel Castel Fragsburg - Relais & Chateaux is next to a golf course. Rametz Castle and Kurhaus are local landmarks, and some of the area's attractions include Merano Thermal Baths and Trauttmansdorff Castle Gardens. Gilfpromenade and Gufyland Bird Care Centre are also worth visiting. Take in the nearby slopes with cross-country skiing, downhill skiing, and snowboarding, or check out other outdoor activities such as snowshoeing.

Visit our Merano travel guide
Popular Location

What's nearby

  • Trauttmansdorff Castle Gardens - 11 min drive
  • Merano 2000 Cable Car - 12 min drive
  • Merano Thermal Baths - 14 min drive
  • Kurhaus - 15 min drive
  • Gilfpromenade - 16 min drive

Getting around

  • Merano-Maia Bassa/Meran-Untermais Station - 16 min drive
  • Verona (VRN-Valerio Catullo) - 122 min drive

Restaurants

  • Rauthof - 8 min drive
  • Greiter - 9 min drive
  • Heacher - 11 min drive
  • Schlossgarten - 11 min drive
  • Mitterwalder - 11 min drive

About this property

Hotel Castel Fragsburg - Relais & Chateaux

Luxury hotel with full-service spa and restaurant
A full-service spa, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas is provided, as well as free self parking, free train station drop-off, and a free manager's reception. Other amenities include a poolside bar, a sauna, and massage/treatment rooms. All 20 soundproofed rooms feature free WiFi and minibars. Thoughtful touches include pillow menus and bathrobes, and guests will also find balconies and TVs.
Hotel Castel Fragsburg - Relais & Chateaux offers 20 accommodations with minibars and safes. Rooms open to balconies. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access.
Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks and phones.
Recreational amenities at the hotel include a sauna, a seasonal outdoor pool, and complimentary bicycles.
The recreational activities listed below are available either on site or nearby; fees may apply.
Castellum Natura has 3 treatment rooms and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a mud bath, a sauna, a steam room, and Turkish bath/hammam.
The spa is open daily. Guests under 14 years old are not allowed in the spa.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking
Roundtrip airport shuttle (surcharge)
Free train station drop-off shuttle

Food and drink

Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 49 for adults and EUR 49 for children
1 restaurant
1 poolside bar and 1 bar
Free reception
Room service available

Things to do

Free bicycle rentals
Full-service spa
Sauna
Seasonal outdoor pool
Steam room
Yoga classes

Family friendly

Babysitting/childcare (surcharge)
In-room child care (surcharge)
Laundry facilities
Seasonal outdoor pool
Soundproofed rooms

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Library

Guest services

Concierge services
Front desk (limited hours)
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Wedding services

Languages spoken

English
German
Italian

Business services

Meeting rooms

Outdoors

Garden
Pool sun loungers
Pool umbrellas
Terrace

Spa

3 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Body treatments
Body wraps
Facials
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - sports
Massage - Thai
Massage/treatment rooms
Mud bath
Outdoor treatment areas
Sauna
Spa open daily
Steam room
Turkish bath/hammam

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Wheelchair-accessible parking

More

Designated smoking areas

Room amenities

Bedroom

Air conditioning (climate-controlled)
Hypo-allergenic bedding
Pillow menu

Bathroom

Bathrobes
Bathtub or shower
Free toiletries
Hair dryer

Entertainment

Cable/satellite channels
TV

Food and drink

Minibar

Outdoor space

Balcony

More

Desk
Phone
Safe
Slippers
Soundproofing

Policies

Check-in

Check-in from 2 PM - 11 PM

Check-out

Check-out before 11 AM

Special check-in instructions

  • If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation.

Pets

  • Pets allowed for an extra charge of EUR 35 per pet, per day
  • Dogs only
  • 1 per room
  • Specific rooms only
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.

Payment types accepted at this property

Mastercard
American Express
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.10 per person, per night. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 49 for adults and EUR 49 for children (approximately)
  • Pet fee: EUR 35 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation. This property offers transfers from the train station (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

Property is also known as

  • Castel Fragsburg
  • Castel Fragsburg Hotel
  • Castel Fragsburg Merano
  • Fragsburg
  • Hotel Castel Fragsburg
  • Hotel Castel Fragsburg Merano
  • Hotel Fragsburg
  • Hotel Castel Fragsburg Relais & Chateaux Merano
  • Hotel Castel Fragsburg Relais & Chateaux
  • Hotel Castel Fragsburg - Relais & Chateaux Hotel
  • Hotel Castel Fragsburg - Relais & Chateaux Merano
  • Hotel Castel Fragsburg - Relais & Chateaux Hotel Merano

Frequently asked questions

Guest reviews

4.6

Wonderful

5 - Excellent
16
4 - Good
4
3 - Okay
1
2 - Mediocre
1
1 - Poor
0
4.8
Cleanliness
4.6
Service and Staff
5.0
Amenities
4.6
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is one amazing property that’s been in one family for generations

Stayed 3 nights in Aug 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This property was amazing. Very high quality furniture, dramatic views, spotless throughout. Attentive staff. Truly wonderful place.

Stayed 7 nights in Aug 2019

5/5 Excellent

    This traveler didn’t leave comments with their review
    Stayed 2 nights in Jun 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    The climb is worth it!

    What a gorgeous property! Climbing up a long windy road you are met with an incredible castle like hotel. Surrounded by orchards and flowers you sit on the top of the mountain and look out at a view that is spectacular. The rooms are large and beautifully appointed with cozy down comforters and organic products. It’s a wellness hotel with a spa and pool. The restaurant is all white and filled with flowers from their garden. The food is so fresh and the service is perfect. We are one night at the restaurant. Very gourmet and for us one night was enough. Merano has great restaurants that are more casual but also have spectacular food.

    Stayed 3 nights in May 2018

    2/5

    • Liked: Cleanliness, staff & service, room comfort

    Despite an upgrade to a junior suite we had no view other than a tree to the front and the car park to the side. Very disappointing although the room and bed were nice enough. Staff were welcoming and pleasant. The evening meal menu had no prices on it at all which was a bit of a surprise- I found the offerings somewhat odd almost different for the point of being different- the pairings did not really make sense to me or seem attractive. The glass of wine I ordered was the dregs of the bottle and as a result a very small and expensive glass of wine. Breakfast at e25 a head was a very expensive glass of orange juice and croissant!! Overall not our best Relais and Chateau experience.

    Stayed 1 night in Sep 2017