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Overview of Hotel Castel Fragsburg - Relais & Chateaux

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Seasonal outdoor pool, open 7:30 AM to 8:00 PM, pool umbrellas
Seasonal outdoor pool, open 7:30 AM to 8:00 PM, pool umbrellas
Seasonal outdoor pool, open 7:30 AM to 8:00 PM, pool umbrellas
View from Room

Hotel Castel Fragsburg - Relais & Chateaux

5 out of 5

4.6/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Spa

Explore the area

    Popular LocationTrauttmansdorff Castle Gardens11 min drive
    Popular LocationMerano 2000 Cable Car12 min drive
    Popular LocationMaia Park14 min drive
    AirportBolzano (BZO)32 min drive

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Royal Suite

  • 807 sq ft
  • Sleeps 2
  • 1 Double Bed

Suite (Adlerhorst)

  • 409 sq ft
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Suite

  • 484 sq ft
  • Sleeps 2
  • 1 Double Bed

Junior Suite

  • 344 sq ft
  • Sleeps 2
  • 1 Double Bed

About this area

Merano

Located in Merano, Hotel Castel Fragsburg - Relais & Chateaux is next to a golf course and near the boardwalk. Merano 2000 Cable Car and Falzeben Cable Car are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Trauttmansdorff Castle Gardens and Ultimo Valley. Merano Thermal Baths and Gilfpromenade are also worth visiting. Break out the clubs and hit the links with a golf course and golf lessons nearby, or seek out an adventure with mountain biking and horse riding.
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Map
Popular Location

What's nearby

  • Trauttmansdorff Castle Gardens - 11 min drive
  • Merano 2000 Cable Car - 12 min drive
  • Maia Park - 14 min drive
  • Gilfpromenade - 14 min drive
  • Merano Thermal Baths - 14 min drive

Getting around

  • Merano/Meran Station - 16 min drive
  • Valerio Catullo Airport (VRN) - 113 min drive

Restaurants

  • Greiter — 9 min drive
  • Restaurant Pizzeria Tanner — 12 min drive
  • Restaurant & Pizzeria Engele — 14 min drive
  • La Bruschetta — 14 min drive
  • Pizzeria Kirchsteiger — 14 min drive

About this property

Hotel Castel Fragsburg - Relais & Chateaux

Luxury hotel with 2 restaurants and full-service spa
2 restaurants, a full-service spa, and a health club are available at this smoke-free hotel. Free WiFi in public areas, free valet parking, and free train station drop-off are also provided. Additionally, a bar/lounge, a spa tub, and a sauna are onsite. All 20 soundproofed rooms feature free WiFi and minibars. Thoughtful touches include pillow menus and bathrobes, and guests will also find balconies and sitting areas. Change of towels is available on request.
Hotel Castel Fragsburg - Relais & Chateaux offers 20 accommodations with minibars and safes. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. A pillow menu is available. This Merano hotel provides complimentary wireless Internet access.

Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Heilspa Castellum Natura has 3 treatment rooms and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a mud bath, a sauna, and a steam room.

The spa is open daily. Guests under 14 years old are not allowed in the spa.

Awards and affiliations

The property is a member of Relais & Chateaux.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free valet parking on site
  • Roundtrip airport shuttle (surcharge)
  • Free train station drop-off shuttle

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–11:00 AM: EUR 49 for adults and EUR 49 for children
  • 2 restaurants
  • 1 bar
  • Room service available

Things to do

  • 18 holes of golf
  • Fitness center
  • Free bicycle rentals
  • Full-service spa
  • Helicopter/airplane tours
  • Hiking/biking trails
  • Private picnics
  • Rock climbing
  • Ropes course
  • Sauna
  • Seasonal outdoor pool
  • Spa tub
  • Steam room

Family friendly

  • Babysitting/childcare (surcharge)
  • Free rollaway/extra beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Library

Guest services

  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • German
  • Italian

Business services

  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage/treatment rooms
  • Mud bath
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Couples dining
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free rollaway beds
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • Cable/satellite channels
  • TV

Food and drink

  • Champagne service
  • Minibar

Outdoor space

  • Balcony

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in from 2 PM - 11 PM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:30 AM - 11:00 PM
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from March 1 2021 to April 28 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 35 per pet, per day
Dogs welcome
1 per room
Pets cannot be left unattended
Food and water bowls are available
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.10 per person, per night. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 49 for adults and EUR 49 for children (approximately)
  • Pet fee: EUR 35 per pet, per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
The seasonal pool will be open from March to November
Pool access available from 7:30 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Guests under 14 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Castel Fragsburg
Castel Fragsburg Hotel
Castel Fragsburg Merano
Fragsburg
Hotel Castel Fragsburg
Hotel Castel Fragsburg Merano
Hotel Fragsburg
Hotel Castel Fragsburg Relais & Chateaux Merano
Hotel Castel Fragsburg Relais & Chateaux
Hotel Castel Fragsburg - Relais & Chateaux Hotel
Hotel Castel Fragsburg - Relais & Chateaux Merano
Hotel Castel Fragsburg - Relais & Chateaux Hotel Merano

Frequently asked questions

4.6
Wonderful
Rating 5 - Excellent. 16 out of 22 reviews
5 - Excellent 73%
Rating 4 - Good. 4 out of 22 reviews
4 - Good 18%
Rating 3 - Okay. 1 out of 22 reviews
3 - Okay 5%
Rating 2 - Poor. 1 out of 22 reviews
2 - Poor 5%
Rating 1 - Terrible. 0 out of 22 reviews
1 - Terrible 0%

4.8/5

Cleanliness

4.6/5

Staff & service

5.0/5

Amenities

4.6/5

Property conditions & facilities
Write a review

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one amazing property that’s been in one family for generations
Stayed 3 nights in Aug 2019

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was amazing. Very high quality furniture, dramatic views, spotless throughout. Attentive staff. Truly wonderful place.
Stayed 7 nights in Aug 2019

5/5 Excellent

Stayed 2 nights in Jun 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The climb is worth it!
What a gorgeous property! Climbing up a long windy road you are met with an incredible castle like hotel. Surrounded by orchards and flowers you sit on the top of the mountain and look out at a view that is spectacular. The rooms are large and beautifully appointed with cozy down comforters and organic products. It’s a wellness hotel with a spa and pool. The restaurant is all white and filled with flowers from their garden. The food is so fresh and the service is perfect. We are one night at the restaurant. Very gourmet and for us one night was enough. Merano has great restaurants that are more casual but also have spectacular food.
Stayed 3 nights in May 2018

2/5 Poor

Liked: Cleanliness, staff & service, room comfort
Despite an upgrade to a junior suite we had no view other than a tree to the front and the car park to the side. Very disappointing although the room and bed were nice enough. Staff were welcoming and pleasant. The evening meal menu had no prices on it at all which was a bit of a surprise- I found the offerings somewhat odd almost different for the point of being different- the pairings did not really make sense to me or seem attractive. The glass of wine I ordered was the dregs of the bottle and as a result a very small and expensive glass of wine. Breakfast at e25 a head was a very expensive glass of orange juice and croissant!! Overall not our best Relais and Chateau experience.
Stayed 1 night in Sep 2017