Find hotels near Mercy Hospital Oklahoma City, Oklahoma City from $81

"Got to the hotel at 11pm and was told our room smelled of marijuana. The room was for 2 queen beds and I was told the only room we could be moved to was a single queen. This obviously was not going to work with 2 kids and 2 adults. The simple solution would have been for the staff to call earlier in the day to make us aware of the situation. If they would have done this I could have found appropriate accommodations for my family. Instead I had to finish my drive home throughout the night. This by far was the worst customer service i have ever experienced with a hotel. "

"Was whatvwas advertised, and quite "

"Clean room. Friendly staff"

"Outstanding!!"

"The staff was very kind, considerate, compassionate, thoughtful. We didn’t have a problem at all with the staff. The staff is actually very wonderful. We are actually in the hotel industry in New Mexico and our stay here was actually less than what we had expected. Cleanliness is definitely something that is left to be desired. It feels as though housekeeping does not quite actually care. Which is a big deal in this industry, the hotels thrive off of housekeeping. Let me be clear so that nobody gets anything out of whack there’s no bugs here there’s no massive issues. The big issue is cleanliness with us my conditioner, body wash, and shampoo. All had actual dirt or like what if say somebody had dirty hands and touched it. The floors were not kept clean. The room is not dusted. There was hairs on the bathroom floor when we arrived things like that. These are things that we as humans can also fix ourselves so there’s no reason for me to call and make somebody come in and do that. However, it should’ve been taken care of before the room was ever allowed to be rented. This is a beautiful neighborhood. You’re very safe here as a wonderful back area for your pets. The pool is actually disgusting so I would not recommend that again. Customer service is a big deal. The customer service was fantastic here they’re very kind. Which is why we were not going to take out anything on them for the cleaning cleanliness they are not the ones to be held accountable."

"I had to cancel and I didn’t get my money back??? I’m pissed!!!!! I’ll never use a 3rd party again…. I had no clue I couldn’t get a refund,, We had a medical emergency and had to go to the ER…. I feel I should get a refund…. Steven Dickson"

"Yes "

"Lots of space"

"clean and friendly "