Mexican Riviera Residences

"Staff was great. Restaurant were tasty "

"Great"

"Everything was great! "

"Almost everything was perfect. Our room was really nice, the staff friendly and very helpful, food was incredible. The only 2 items that weren't to our liking were the bed and Destination Services. Our room had 2 standard sized beds pushed together instead of the king sized bed we thought we had requested. What 5 star resort does that? One of us was forced to sleep on the seam where the 2 mattresses came together.This was unacceptable and very uncomfortable like staying at a 1 star motel. One of our cell phones fell between the mattresses and was nearly lost until we pulled the beds apart and it fell to the floor.The bus to the airport for our return trip home was over half an hour late and the driver forgot to load all the luggage and had to return to the Palace after picking up people at the Santa Fe. We were almost late for our flight. These were the only 2 things that were negative during our trip. "

"Great service & Very friendly and accommodating staff. The Villa was spacious and very clean . Amazing view of the Ocean. Good food & drinks. All together an amazing experience for me and my family. "

"We spent 6 wonderful days at Barceló and were so sad to leave. We will definitely be back. The staff was incredibly kind and welcoming. We especially appreciated the waiter Moises for his great service, and the entire entertainment team with Anahi (we loved the guacamole making class) and Fernando, who brought great energy with his dancing and poolside fun. Our biggest standout was Carlos at the Kids Club, with his infinite energy! He and his team made our kids comfortable and excited every day. We did not expect to use the kids club, but our kids loved it so much they kept asking to go back. Our 5 year old enjoyed crafts, painting, musical chairs, and face painting. Both kids loved piñata making, the Mario Kart tournament, and evening activities like the Mexican party with candy. The beach was beautiful, and one day we even saw a humpback whale breach five times in the bay. We went whale watching with the Jack Sparrow tour company at the hotel and the crew was fantastic. It was also fun recognizing the exterior, hallways, and pool from Apple TV’s Acapulco. Our favorite day was Mexican Day. The buffet was excellent with fresh fruit, juices, and Mexican food, and the show was great. Weekends felt bigger than weekdays. A few minor downsides: limited non alcoholic drinks, basic coffee options, language barriers at specialty restaurants, an extremely cold room with no HVAC fix, no do-not-disturb signs, very thick pillows, and slow disappointing food at the Kyoto restaurant."

"Everything was great "

"Muchas gracias, me encantó mucho ese pastel, muy limpio y muy agradecida con el servicio la atención la comida está deliciosa. El menudo bien rico"

"Clean rooms, sunset view from the the rooms on higher floor, great breakfast."