Ratings based on 163 Verified Reviews

4.5 out of 5
95% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
4 out of 5
by Brandy

Family time

Posted Aug 26, 2017 on Hotels
Nice stay!
5 out of 5
for Everyone
by A verified traveler

Birthday stay in handicap room

Posted Aug 23, 2017
Pros: Clean, easy to identify and enter. Great staff. Prepared and so very comfortable. Good breakfast with items available even at the last moment.
Location: Great central location in Salt Lake City -- a quiet neighbor hood and freeway access.
My wife is healing from a broken leg so we asked for a handicap room. It was on the second floor right across from the elevator. Easy to enter lobby, elevator and room with a wheel chair / cain. The bathroom was wonderfully prepared with a sink high enough for a wheel chair, a walk in / wheel in shower area and helper bars on the walls. Well planned right down to the second or lower peep hole on the door. Getting in and out of the hot tub and pool convenient while not using the available lift.
5 out of 5
by Lora

Posted Aug 21, 2017 on Hotels
Great facilities and friendly staff. Good breakfast.
5 out of 5
by Lyle

Posted Aug 21, 2017 on Hotels
The hotel is very nice.
4 out of 5
by Wyatt

Very pleased with my stay

Posted Aug 15, 2017 on Hotels
Comfortable accommodations and clean facility. Close to my destination. Great rate for the quality.
5 out of 5
by Michael

This traveler left a rating score only Posted Jul 25, 2017 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jul 23, 2017 on Hotels
3 out of 5
by A verified traveler

Expired breakfast items

Posted Jun 5, 2017 on Hotels
The fridge in the room didn't get very cold. The food for breakfast was the same everyday, including the expired milk and yogurt that were there for 3 of the days. One day we left in the morning and had put the green housekeeping light on so our room could be cleaned and when we came back later that day it hadn't been cleaned so we had to ask for it to be cleaned and come back later. The hotel was pretty clean but I don't think it was worth the high price we paid for our stay.
4 out of 5
by Bruce

A fine hotel, but that breakfast?...

Posted May 15, 2017 on Hotels
We had not stayed since it was new, having found another hotel in the area we preferred. This Holiday Inn Express is clean and comfortable. Employees are nice and efficient. The only thing that has not improved (or needed improvement) is the mediocre free breakfast. They still have the worlds worst automatic pancake maker (please go to waffles!!), nothing but fake eggs and their trademark cinnamon rolls were dry - and why do we have to beg for them to put some out? Other than the breakfast this is a fine establishment though it can get pricey for a Holiday Inn Express.
5 out of 5
by Christina

Loved the large room

Posted Apr 28, 2017 on Hotels
The room was large and very comfortable! I loved it. Comfortable, clean, everything was just right.