I very much enjoy the Westin. However one point of concern during this pandemic is obviously cleanliness.
My complaint is that i requested a room that had not been used the night before, for obvious reasons. I also know for a fact that there were a minimal amount of guests in comparison to the level of occupancy the hotel could accomodate. Unfortunately I was told that was not possible to have a room that was vacant the night before due to many floors and rooms being closed off. This concerned me because logistically it does not make sense. Every room and floor is a short elevator ride away. So for entire floors to be shuttered in such a manner in unacceptable.
If it were me in charge, i would space guests apart firstly, and i would also implement a system that leaves at least 1 day between room stays. So if someone checks out on Thursday. That room should not be given to anyone on that same day to avoid any possible contaminations. I dont know who stayed in that room and was possibly coughing all over the place all night prior to my check in.
With such a large establishment, these parameters should not be difficult to enact to ensure the safety of all guests. Especially with the minimum number of patrons staying there. I do enjoy the Westin however i think you could do better logistically when it comes to those areas i mentioned.
Also, there was no sanitizer at the front desk which i think is a massive oversight. The last time i was there, there was sanitizer