The individuals we interacted with were very nice. Unfortunately, the facility needs to be updated and deeply cleaned. The king size bed was a worn mattress on a , kid you not, metal platform. There were no box springs.
We stayed a total of three nights and our room was Never cleaned or serviced. After the first night we asked for fresh towels and were told our room would be cleaned after our second night there. After staying the second night, room still not cleaned, trash not emptied and were told that since we weren't in the room, they could not clean the room.
DO NOT STAY HERE!
Being a part of the Best Western chain apparently means the owners are apparently allowed to set their own poor standards and not provide the normal services one expects from Best Western especially at a total price of $499 for three nights!