Not what we expected when we heard "resort"
Posted Sep 18, 2016
The only ocean view from our room meant leaning far out over the balcony rail to look between two hotel buildings. There were multiple problems with the lighting in the room - from the bedside lamps which would not turn on to the table lamp that was broken to the point that the bulb was laying along the side of the lamp base! There was a large crack in the ceiling above the shower and the shower curtain was torn. Bedding and bath linens were frayed and rough. The mattresses were stiff and not very comfortable. After the drama we had endured at check-in, which took more than 40 minutes to conclude, we decided not to initiate any further interaction with the hotel staff (desk clerk AND manager) with complaints, so we made do with what we considered sub-par accommodations.