Ratings based on 2,317 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
for Couplesby A verified traveler from Raleigh, NC
Not the Hilton experiencePosted Apr 26, 2017
Pros: indoor/outdoor pool; bed was comfortable; shower had amazing pressure; security
Cons: FOOD in the restaurant...really poor
ATM out of service; the food quality was poor, price to high; not the Hilton quality you would expect for on the beach. The money spent did not match the expected quality. Airport nearby, planes fly directly over the hotel. Every floor has vending machine signs but only located on 6th floor. We only select Hilton hotels when we travel. This was the worst by far. For over $600 for two night, we expected a better facilities overall...we expected the true Hilton experience. We were disappointed
for Everyoneby A verified traveler
Beautiful viewsPosted Apr 14, 2017
The resort was perfect. The location was perfect and the beach is right out the courtyard.
by A verified traveler from Texas
Decent hotelPosted Apr 13, 2017
First room was by elevators. The first morning we were awoken by loud guests yelling down the hall at 7:30am and then after resting and going back to sleep, my entire family was awoken again at 8:45am with a screaming toddler next door. I knocked on the connecting door but they got louder and knocked back to be jerks. So, we asked to be moved and they moved us but the room was not as large as the first room. The lazy river pool was disgusting and yellow the whole time we were there. The resort also offered no chairs or umbrellas for the beach. We had to wait for towels because they ran out only to tell us we could not take them to the beach, but we did. No apologies for the loud couple next to us, we moved but they never followed up with us to see if it was better, etc. nothing was offered as a good will gesture, a credit on our bill, a free drink, nothing. Our safe in the room also did not work. Would never stay there again.
for Everyoneby A verified traveler from CT
Quiet, comfortable, oceanfront.Posted Apr 4, 2017
Pros: I enjoyed the relaxing atmosphere and personnel in the bar. Great way to end my day. I also liked the location being away from traffic and noise.
Cons: The only suggestion I would make is that the "convenient market" was only open 7am - 11am. It would be beneficial to have it open all day.
Excellent hotel. This hotel is under renovations so it seemed that only half the hotel rooms were available. The room was clean, comfortable and quiet. The new main building housing the bar, restaurant and registration area is beautifully done. The bar had a relaxing view with great personnel serving food and drinks. I liked that the hotel was not located in the busy section of Myrtle Beach so it was a nice place to unwind and relax. I would highly recommend this hotel.
by A verified traveler from Ontario, Canada
An Unpleasant Doubletree ExperiencePosted Mar 19, 2017
Cons: Cleaning the rooms everyday. Better service from reception and housecleaning. Our room was nice but the bathroom was grubby, and the shower was poor.
Location: Right on the beach but at the quiet end of the hotel strip...a little ways to walk if you want to check out the busier areas.
This hotel really didn't care...for 2 of the 3 full days we stayed here our room wasn't cleaned. The first day it was cleaned but the coffee wasn't restocked. When we would complain to the front desk they were always going to "send someone up" but it didn't happen. We were also told on the second day that there had been a lot of checkouts that day, bu we weren't getting any discount for the lack of service, so I'm not sure how they can use that as an excuse. On the day we checked out the front desk clerk was pained to have to print a receipt, and didn't bother asking how our stay was. It just felt like a hotel on the verge of going out of business. Very unusual for a Doubletree but I would never stay here again. Myrtle Beach has tons of hotels to choose from.
by A verified traveler from DC
Was it an Hilton hotel?Posted Mar 1, 2017
All so cold! We got a good price for a bad night. Difficult to find the hotel in the middle of all these concrete building. Teh Hilton name was written once somewhere but difficult to find the main entrance. We were like going in the middle of nowhere.
for Everyoneby A verified traveler
Posted Feb 28, 2017
Hotel is dated no places to eat the buffet at the market for dinner is the worst
by A verified traveler from Bellport NY
Nice location - 1/2 was closed due to storm damagePosted Feb 22, 2017
Pros: Nice Location
Location: Beach, sightseeing, gof
No mention was made of the fact that more than half the grounds were closed due to storm damage repairs. They then had the gall to charge a "Resort Fee" over the room rate. Shortly after check in we had a knock on the door. It was maintenance - they wanted to caulk the bath tub. I told them to come back when we were scheduled to be out for dinner. Totally unacceptable. Disappointing. Not up to "Hilton" standards.
for Everyoneby A verified traveler from michigan
Modernized and CalmingPosted Feb 18, 2017
This hotel is a sleek modern hotel, with friendly staff and was a very good place to stay. I would recommend this place to anyone looking for a beach front hotel for a reasonable cost.
for Everyoneby A verified traveler from Columbia,sc
Nice hotelPosted Feb 17, 2017
I had a great time staying in this hotel and the property is beautiful