Indoor pool/hot tub smelled horrible. When we got out of the hot tub, we smelled of feces, GROSS. This was the least of our worries, however.
The night before we checked out, new people checked in right below us. The smell of weed from their room came into ours from the balcony. They blasted music until almost midnight. Front desk couldn’t give a crap. “Quiet hours, blah blah blah…” there are other guests with children trying to sleep but ok. We had a nice little wake up call at 5AM from the same dirtbags downstairs, loud music and the smell of weed. My daughter and I decided to leave at 5:30, and make the drive home, as we didn’t want to deal with it anymore.
When we asked the night before if we checked out, could we get a refund for the night. We were told no. I paid almost $800 for two nights, to be sadly disappointed. We normally stay at Beach Colony but I booked too late and unfortunately, there were no rooms left. I will NEVER spend my hard earned money at sand dunes again.