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The Smith Hotel

Photo gallery for The Smith Hotel

Deluxe Double Room, 1 King Bed | Minibar, in-room safe, desk, free WiFi
Outdoor pool
Minibar, in-room safe, desk, free WiFi
Standard Room | Minibar, in-room safe, desk, free WiFi
Deluxe Double Room, 1 King Bed | Minibar, in-room safe, desk, free WiFi

Overview of The Smith Hotel

The Smith Hotel

3.0 star property

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym
Map
Magadi Road, Ongata Rongai

Explore the area

  • Popular LocationOloolua Nature Trail18 min drive
  • Popular LocationKaren Blixen Coffee Garden and Cottages35 min drive
  • Popular LocationKaren Blixen Museum37 min drive
  • AirportNairobi (NBO-Jomo Kenyatta Intl.)59 min drive

Room options

About this area

Ongata Rongai

The Smith Hotel is located in Ongata Rongai. Oloolua Nature Trail and Karen Country Club are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Nairobi Railway Museum and American Embassy Memorial Garden. Looking to enjoy an event or a game while in town? See what's happening at Nyayo National Stadium or Nairobi City Stadium.
Visit our Ongata Rongai travel guideOpens in a new window
Map

What's nearby

  • Galleria Shopping Mall - 17 min drive
  • Oloolua Nature Trail - 18 min drive
  • The Karen Hospital - 19 min drive
  • Karen Blixen Coffee Garden and Cottages - 35 min drive
  • Karen Blixen Museum - 37 min drive

Getting around

  • Syokimau SGR Railway Station - 36 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 59 min drive

Restaurants

  • The Smith - 1 min walk
  • Exciting Hotel - 3 min drive
  • The Smith Hotel - 1 min walk
  • The Siron Place Restaurant - 6 min drive
  • Bailey's Lounge - 7 min drive

About this property

The Smith Hotel

3-star hotel
At The Smith Hotel, you can look forward to a roundtrip airport shuttle, a poolside bar, and a terrace. Enjoy a meal at the two onsite restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool
  • Free self parking
  • Buffet breakfast (surcharge), concierge services, and tour/ticket assistance
  • A 24-hour front desk, luggage storage, and meeting rooms
Room features
All 73 rooms boast comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
More amenities include:
  • Bathrooms with showers and free toiletries
  • TVs with cable channels
  • Refrigerators, coffee/tea makers, and ceiling fans

Languages

English, Swahili

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 9:00 AM–10:30 AM for a fee: USD 10 for adults and USD 5 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower only
  • Towels

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Safe

Similar properties

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Ongata Rongai
Ongata Rongai
Business friendly
Business friendly
Hotel
Hotel
Free WiFi
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3 star
3 star

Policies

Check-in

Check-in from 1:00 PM - 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 10 for adults and USD 5 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property does not have elevators

Property is also known as

Smith Hotel Ongata Rongai
Smith Hotel Ongata Rongai
Smith Ongata Rongai
Hotel The Smith Hotel Ongata Rongai
Ongata Rongai The Smith Hotel Hotel
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Smith Ongata Rongai
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Ongata Rongai The Smith Hotel Hotel
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The Smith Hotel Hotel Ongata Rongai

Frequently asked questions

Does The Smith Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at The Smith Hotel?

As of Mar 28, 2023, prices found for a 1-night stay for 2 adults at The Smith Hotel on Mar 31, 2023 start from $51.51, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Smith Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Smith Hotel?

Self parking is free at this property.

What time is check-in at The Smith Hotel?

Check-in is from 1:00 PM - 3:00 PM. After-hours check-in is not available.

What time is check-out at The Smith Hotel?

Check-out is at 11 AM.

Does The Smith Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is The Smith Hotel located?

Situated in Ongata Rongai, this hotel is within 9 mi (15 km) of Nairobi National Park, Oloolua Nature Trail, and Galleria Shopping Mall. Karen Blixen Coffee Garden and Cottages and Bomas of Kenya are also within 9 mi (15 km).

The Smith Hotel Reviews

The Smith Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 1 out of 8 reviews" "
" "10 - Excellent 13%
Rating 8 - Good. 2 out of 8 reviews" "
" "8 - Good 25%
Rating 6 - Okay. 3 out of 8 reviews" "
" "6 - Okay 38%
Rating 4 - Poor. 0 out of 8 reviews" "
" "4 - Poor 0%
Rating 2 - Terrible. 2 out of 8 reviews" "
" "2 - Terrible 25%

7.3/10

Cleanliness

7.3/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Rebecca

Stayed 1 night in Apr 2022

8/10 Good

Verified traveler

Liked: Staff & service
Good value for money
Stayed 1 night in Jan 2022

10/10 Excellent

Gridlay

Stayed 2 nights in Dec 2019

2/10 Terrible

Samuel

Liked: Cleanliness
Disliked: Room comfort
The Rooms were NOT at ALL as advertised. The Beds were not what we had reserved. The staff gave us the accommodations that we had payed for online, but the rooms and beds were all smaller than advertised. We had booked a queen and King suite with two separate bedrooms and we were given a Double and two twin beds. The Rooms were very tiny without room to turn around in, the Bathroom sink Flooded up out of the floor drain if you ran the water for more than 8 seconds. The water in the shower had no temperature control and flooded out from under the glass walls to soak the entire bathroom floor. To the credit of the hotel the facility was very clean and tidy, but I can't recommend staying there without knowing exactly what you are paying for. Do not book online!
Stayed 1 night in Jul 2019

8/10 Good

Deanna, Kauai, HI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was impressed with the beautiful property. The staff was excellent and very helpful in my solo travels.
Stayed 1 night in Aug 2018

6/10 Okay

Ann-Charlotte

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 3 nights in Sep 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Bonsoir Je fait le réservation une chambre de 2 personnes Ma mere et mon petit frère montant 125 euros mes fami sont arrivées on augmenté le prix des 125 au 175 euros
Stayed 1 night in Aug 2019

6/10 Okay

Mayo, 福岡

Liked: Staff & service
Disliked: Property conditions & facilities
まずホテルの所在地ですが、ナイロビの空港からだいぶ離れていたので、少し不便でした。 ホテルにたどり着くまでの道は雑然とした田舎。 ホテルはこぢんまりしていますが従業員の方々がとても親切でした。 設備面についてはヘアドライヤーがなかったり、バスルームがシャワーのみだったり、お国柄あまり髪の毛を洗わないのか、郷に入っては郷に従えといったところ。 ホテル検索の時に空港からとか、ナイロビ市街地からどれくらい距離があるのかを示すべきだと思います。 ホテルで両替ができませんでしたので、現地通貨は予め用意しておくと安心です。
Stayed 4 nights in Jan 2019