2/10 糟糕
Weilun
商务旅客
2025 年 7 月 29 日
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
My stay at the Best Western Nanaimo Dorchester was profoundly disappointing and far below the standards expected from a Best Western property. The hotel is in a rundown condition, and my experience in a first-floor room was particularly unpleasant due to several critical issues.
The room’s walls were alarmingly thin, resulting in constant noise disturbances. I could hear every movement from the rooms above and beside me, as well as street noise, making it nearly impossible to rest. The lack of soundproofing was so severe that I could distinctly hear neighbors washing their hands, showering, flushing the toilet, and even conversing. It’s unacceptable that a room in such poor condition would be offered to guests.
Cleanliness was another major concern. The room was covered in dust, with visible blood stains on the bedsheets and hair follicles scattered throughout the bedroom and bathroom, indicating a lack of proper cleaning or inspection. These hygiene issues made the stay uncomfortable and unsettling.
The online photos of the hotel are highly misleading, presenting a far better image than the actual state of the rooms. This discrepancy is deceptive and does not reflect the quality or standards associated with the Best Western brand.
Overall, my experience was extremely poor, and I would caution others to be wary when considering this hotel. The combination of noise, filth, and misrepresentation makes it clear that significant improvements are needed to meet basic hospitali
Weilun
2025 年 7 月入住 1 晚
