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Palazzo Caracciolo Napoli - MGallery

Photo gallery for Palazzo Caracciolo Napoli - MGallery

Lobby sitting area
Front of property - evening/night
Premium bedding, minibar, in-room safe, desk
Breakfast, lunch and dinner served
Bar (on property)

Overview of Palazzo Caracciolo Napoli - MGallery

Palazzo Caracciolo Napoli - MGallery

4.0 star property
8.6 out of 10 Excellent
8.6/10 Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
Map
Via Carbonara 112, Naples, NA, 80139

Explore the area

  • Popular LocationSpaccanapoli7 min walk
  • Popular LocationNaples Underground10 min walk
  • Popular LocationNaples National Archaeological Museum12 min walk
  • AirportNaples (NAP-Naples Intl.)29 min drive

Room options

About this area

Naples

Palazzo Caracciolo Napoli - MGallery is located in Naples City Centre, a neighborhood in Naples, and is near the airport and near a metro station. Castel dell'Ovo is a notable landmark, and some of the area's activities can be experienced at Port of Naples and Molo Beverello Port. Looking to enjoy an event or a game while in town? See what's happening at Stadio Diego Armando Maradona or Arena Flegrea.
Visit our Naples travel guideOpens in a new window
Map

What's nearby

  • Spaccanapoli - 7 min walk
  • Naples Underground - 10 min walk
  • Piazza Giuseppe Garibaldi - 11 min walk
  • Naples National Archaeological Museum - 12 min walk
  • Sansevero Chapel Museum - 13 min walk

Getting around

  • Piazza Cavour Station - 7 min walk
  • Naples Central Station - 16 min walk
  • Naples Intl. Airport (NAP) - 27 min drive

Restaurants

  • Insolito La Pizzeria Gourmet - 4 min walk
  • Pasticceria Capriccio di Capparelli R. - 4 min walk
  • Caffe Foria - 7 min walk
  • È pronto o mangià - 7 min walk
  • Caffè Tico - 4 min walk

About this property

Palazzo Caracciolo Napoli - MGallery

4-star hotel located in Naples City Centre
Near Port of Naples, Palazzo Caracciolo Napoli - MGallery provides a roundtrip airport shuttle, a terrace, and a coffee shop/cafe. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Buffet breakfast (surcharge), valet parking (surcharge), and a cruise ship terminal shuttle
  • Concierge services, multilingual staff, and a computer station
  • Smoke-free premises, a 24-hour front desk, and meeting rooms
  • Guest reviews give top marks for the breakfast
Room features
All 146 rooms have comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like free WiFi and air conditioning.
Other conveniences in all rooms include:
  • Bathrooms with tubs or showers and bidets
  • LCD TVs with premium channels
  • Daily housekeeping, desks, and phones

Awards and affiliations

The property is a member of Historic Hotels of the World.

Languages

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Valet parking on site (EUR 28 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM–10:30 AM for a fee: EUR 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • In-room accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Private bathroom

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, airport, and train station (surcharges may apply); to arrange pick-up, contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 1 to April 30:
  • Swimming pool
The following facilities are closed on Sunday and Monday:
  • Full-service spa
  • Sauna
  • Spa tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per day (maximum EUR 15.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 per room (up to 22 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: EUR 150 per stay
  • A tax is imposed by the city: EUR 4.50 per person, per night. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Airport shuttle fee: EUR 30 per vehicle (one-way, maximum occupancy 3)
  • Valet parking fee: EUR 28 per day (in/out privileges)
  • Pet fee: EUR 20 per pet, per day (maximum EUR 15.00 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Spa fee: EUR 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
A car is not required for transportation to and from this property
Guests under 14 years old are not allowed in the health club, fitness facility, or spa tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

MGallery Caracciolo Napoli
MGallery Palazzo Caracciolo Napoli
Palazzo Caracciolo Napoli MGallery
Palazzo Caracciolo Napoli MGallery Collection
Palazzo Caracciolo Napoli MGallery Collection Hotel
Palazzo Caracciolo Napoli MGallery Collection Hotel Naples
Palazzo Caracciolo Napoli MGallery Collection Naples
m Gallery Palazzo Caracciolo Hotel Naples
Palazzo Caracciolo Napoli MGallery Sofitel Hotel Naples
Palazzo Caracciolo Napoli MGallery Sofitel Hotel
Palazzo Caracciolo Napoli MGallery Sofitel Naples
Palazzo Caracciolo Napoli MGallery Sofitel
Palazzo Caracciolo Napoli - MGallery Hotel
Palazzo Caracciolo Napoli - MGallery Naples
Palazzo Caracciolo Napoli - MGallery Hotel Naples

Frequently asked questions

Is Palazzo Caracciolo Napoli - MGallery pet-friendly?

Yes, this property allows cats and dogs (limit 1 per room) with a maximum weight of up to 22 lbs per pet. There's a fee of EUR 20 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Palazzo Caracciolo Napoli - MGallery?

As of Jun 5, 2023, prices found for a 1-night stay for 2 adults at Palazzo Caracciolo Napoli - MGallery on Jun 25, 2023 start from $194.69, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Palazzo Caracciolo Napoli - MGallery?

Valet parking is available for EUR 28 per day.

What time is check-in at Palazzo Caracciolo Napoli - MGallery?

Check-in is from 3:00 PM - anytime.

What time is check-out at Palazzo Caracciolo Napoli - MGallery?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Palazzo Caracciolo Napoli - MGallery provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 30 per vehicle applies.

Where is Palazzo Caracciolo Napoli - MGallery located?

Located in Naples City Centre, this hotel is within 2 mi (3 km) of Naples Cathedral, Via Toledo, and Port of Naples. Molo Beverello Port and Piazza del Plebiscito are also within 3 mi (5 km). Piazza Cavour Station is 7 minutes by foot and Principe Umberto Tram Stop is 10 minutes.

Palazzo Caracciolo Napoli - MGallery Reviews

Palazzo Caracciolo Napoli - MGallery Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 482 out of 1002 reviews" "
" "10 - Excellent 48%
Rating 8 - Good. 382 out of 1002 reviews" "
" "8 - Good 38%
Rating 6 - Okay. 90 out of 1002 reviews" "
" "6 - Okay 9%
Rating 4 - Poor. 29 out of 1002 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 19 out of 1002 reviews" "
" "2 - Terrible 2%

8.9/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Teresa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Really beautiful property close to train station (Napoli Centrale and Gariabaldi).
Stayed 1 night in May 2023

8/10 Good

Salah, SAFAT

Traveled with family
Liked: Cleanliness, staff & service
Unsafe in the surrounding area.
Stayed 1 night in May 2023

8/10 Good

CAROL

Traveled with family
Liked: Cleanliness, staff & service
Property is a great historical building but the area is definitely sketchy. Husband was hit by a scooter and luckily he didnt get hurt.
Stayed 1 night in May 2023

10/10 Excellent

Margaret

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and very clean
Stayed 1 night in May 2023

6/10 Okay

Brenda

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overpriced menu and breakfast not included in room charges. Clean Helpful staff
Stayed 3 nights in May 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2023

10/10 Excellent

FRANK

Liked: Cleanliness, staff & service, property conditions & facilities
Close to shopping, food
Stayed 3 nights in Mar 2023

6/10 Okay

Mark

Traveled with partner
Liked: Staff & service
On the Sunday they really struggled with managing breakfast insufficient seating, slow service and lack of food. In general the hot food was warm not hot for this level of star rating and price I would expect a better breakfast service
Stayed 4 nights in Feb 2023

10/10 Excellent

Oliver

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, received an upgrade and a bottle of fizz for us travelling for a special event which was great! Lovely hotel rooms with great service. Nice gym. Only fault was that the area wasn’t very nice, I’m sure it was safe but seemed unsafe which meant we didn’t want to venture out much on foot. Can’t fault the hotel at all though and would recommend! Thank you
Stayed 2 nights in Nov 2022

2/10 Terrible

Sharon

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was extremely run down. Except for the lobby area which is what is featured in the photos, the rooms are dated, beds old and uncomfortable, air cons loud and the showers leak all over the bathroom floor. The neighborhood is not safe at all for families with young children. I would
Stayed 3 nights in Nov 2022