“This hotel really fell short for me on the customer service front. Despite my arriving at the property before 10 PM and departing after 8 AM, I never saw any staff at the front desk. If everything had gone as planned, this could have been okay, but unfortunately there was an issue and the only way to receive any support was by chatting with the staff via the Expedia app (and one of my messages they didn’t even respond to). The room I had was dark and small and there were multiple noises heard……
“This hotel really fell short for me on the customer service front. Despite my arriving at the property before 10 PM and departing after 8 AM, I never saw any staff at the front desk. If everything had gone as planned, this could have been okay, but unfortunately there was an issue and the only way to receive any support was by chatting with the staff via the Expedia app (and one of my messages they didn’t even respond to). The room I had was dark and small and there were multiple noises heard……
Jack