Ratings based on 1,276 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
Recommended
for Everyoneby A verified traveler from CT
Adults Only Hotel on 7 Mile Beach
Posted Jun 9, 2017We had a wonderful experience in Jamaica, big thanks to this hotel. They have a VIP lounge in the airport which is about 1.5 hr away from Negril. Drinks are complimentary. Within 20 mins we were whisked away to our shuttle. There were about 4 other couples with us, one of them we dropped off at Couples Negril which is on the way to SA. Check-in was very quick - we filled up a form and were asked to authorize a $300 deposit for incidentals. Our room (we booked a beachfront verandah suite) is right on the beach. We specifically asked for a top floor room when we booked, and we were given that. Room is very clean, but definitely needs to be updated. Our cleaning girl/s did an amazing job making sure our room is always clean and orderly, day and turn down. Bathroom is clean, we never had any problems. Our only complaint was that it was very small (for a suite room). It was single sink, we barely had room for our toiletries. The room doesn't have a vanity table. The king bed was comfortable to sleep in, pillows are fluffy and blankets are good quality.
Food: There are two restaurants that need reservation. We tried Feathers and we weren't very impressed. It was ok. We had buffet all other nights and they were very good. Some nights are themed so one night we had Mediterranean, one night was Jamaican, etc. ALL GOOD. Good variety for lunch & breakfast. Service is always excellent. They are prompt, professional, attentive. We loved our bartenders Michael and Jonnoy.
by A verified traveler from la ca
Posted Jun 6, 2017
Staff with very poor attitude not helpful at all
food was decent
beach was exceptional
room was adequate
Overall experience fair at best
Recommended
for Everyoneby A verified traveler
Posted Jun 5, 2017
Excellent service, clean rooms, friendly staff. Orlando and Brown were excellent bartenders. Also Jeffet! Ready to go back soon!
Recommended
for Everyoneby A verified traveler
Great service!
Posted Jun 4, 2017The staff is excellent! From the beach bar service to restaurant dining. They could do a better job managing mosquitoes though. They try to smoke them out but it drives the bugs from outside to inside the rooms.
by A verified traveler from Miami, Fl
Just OK
Posted Jun 3, 2017No much variety and quality of food and drinks. Very limited!
Recommended
for Everyoneby A verified traveler from Houston, Texas
Very relaxing stay on the beautiful Negril beach
Posted May 28, 2017
Pros: Beach, watersports
Location: The hotel has catamaran cruises, snorkeling, etc. included which take you along the coast. Also trips to Ricks Cafe (cliff diving), shopping, etc.
My wife and I vacationed here in late May and loved our stay. The beach is absolutely beautiful, watersports are plentiful, entertainment in the evenings were nice as well. You can be as active as you like or just chill. Great Resort. We will go back.
Recommended
for Everyoneby A verified traveler from Rochester, NY
Beautiful resort
Posted May 27, 2017Great resort, maid staff was not 100% on top of things. The food was excellent,beach was beautiful,big & well maintained. Bar staff are the best. It could use another air conditioned restaurant, there is only 1. Pools are nice, grounds are well kept. Water sports are free & excellent. I would not want to be at this resort during busy season. It was 45% full for our May visit.
Recommended
for Everyoneby A verified traveler from Montreal
Best hotel is Negril
Posted May 19, 2017Beach is beautiful, premises are superb, vegetation everywhere. Friendly staff.
The only downside with 7 mile beach in Negril is that you get constantly harrassed by locals walking on the beach trying to sell stuff. I understand they're just trying to make a buck and that the hotel cannot do much about it, the beach is public after all. But still unpleasant. Besides that, everything else is great.
Recommended
for Everyoneby A verified traveler
Great food, staff and included excursions
Posted May 18, 2017My wife and I stayed for 6 days and loved the place. I would not stay in the great house next time though as it feels a little less like a beach vacation in those rooms. Food was great. Patois and Feathers were our favorites. Julian in watersports was the best. Nicest guy I may have ever met. We will be coming back for sure.
Recommended
for Couplesby A verified traveler from Richmond, VA
Cozy beachfront resort
Posted May 8, 2017
Pros: The property size and the food were attractive to me.
Cons: Some of the rooms are reaching the age when they need to be updated but are still comfortable and safe with pleasant views
This was my first experience with an adults-only resort and it was pleasant to be in the company only adults of all ages. The property is not close to the airport so plan on a 45 minute drive on narrow winding roads to get there. Local activities and sights include a shopping trip to gated mall, Rick's Café - plan to eat there if you're not a cliff jumper. I would have been content just to stay on property for 5 days - for longer duration you may want to plan off-site excursions. The food here is notably good at each of the eateries and beach drinks are plentiful. Don't go here for beer aka Red Stripe or Red Stripe Light, or the wine selections - both are minimal selections. The beach and property are kept clean daily by staff most of whom are personable and helpful.