Springhill Suites by Marriott Mystic Waterford

Photo gallery for Springhill Suites by Marriott Mystic Waterford

Featured Image
Indoor pool
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Overview of Springhill Suites by Marriott Mystic Waterford

Springhill Suites by Marriott Mystic Waterford

3 out of 5

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Kitchen

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
401 N Frontage Rd, New London, CT, 06385

Explore the area

  • Popular LocationLyman Allyn Art Museum3 min drive
  • Popular LocationConnecticut College4 min drive
  • Popular LocationConnecticut College Arboretum4 min drive
  • AirportNew London, CT (GON-Groton - New London)11 min drive

Choose dates to view prices

About this area

New London

Located in New London, Springhill Suites by Marriott Mystic Waterford is near a train station. Old Town Mill and Richard Douglass House are local landmarks, and some of the area's attractions include Ocean Beach Park and The Submarine Force Library and Museum. Dinosaur Place at Nature's Art and Childrens Museum of Southeastern Connecticut are also worth visiting. Spend some time exploring the area's activities, including winery tours and outlet shopping.

What's nearby

  • Lyman Allyn Art Museum - 3 min drive
  • Connecticut College - 4 min drive
  • Connecticut College Arboretum - 4 min drive
  • United States Coast Guard Academy - 4 min drive
  • Old Town Mill - 4 min drive

Getting around

  • New London Union Station - 5 min drive
  • New London, CT (GON-Groton - New London) - 11 min drive

Restaurants

  • Chili's Grill and Bar — 5 min walk
  • Tony D's — 4 min drive
  • KampDog — 4 min drive
  • 2 Wives Brick Oven Pizza — 4 min drive
  • Ocean Pizza Restaurant — 4 min drive

About this property

Springhill Suites by Marriott Mystic Waterford

3-star hotel with free breakfast and indoor pool
An indoor pool, a 24-hour fitness center, and a snack bar/deli are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite. All 80 rooms feature kitchenettes with refrigerators and microwaves, plus free WiFi, free wired Internet, and LCD TVs with cable channels. Other amenities available to guests include sofa beds, sitting areas, and coffee makers.
Springhill Suites by Marriott Mystic Waterford offers 80 accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. LCD televisions come with cable channels and pay movies. Accommodations at this 3-star hotel have kitchenettes with refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and hair dryers.

This New London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM–9:30 AM
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Indoor pool

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Snack bar/deli
  • Sofa bed

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Visual alarms in hallways
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Double sofa bed
  • Free cribs/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Bathroom (partially open)
  • Hair dryer
  • Shower/tub combination

Entertainment

  • Cable channels
  • LCD TV
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from April 4 2021 to September 1 2022 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay; cash is not accepted
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Springhill Suites Marriott Hotel Waterford
Springhill Suites Marriott Waterford
Springhill Suites Marriott Hotel New London
Springhill Suites Marriott Hotel New London
Springhill Suites Marriott New London
Hotel Springhill Suites by Marriott New London
New London Springhill Suites by Marriott Hotel
Springhill Suites by Marriott New London
Springhill Suites Marriott Hotel
Springhill Suites Marriott
Hotel Springhill Suites by Marriott
Springhill Suites Marriott
Springhill Suites by Marriott
Springhill Suites by Marriott Mystic Waterford Hotel
Springhill Suites by Marriott Mystic Waterford New London
Springhill Suites by Marriott Mystic Waterford Hotel New London

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 311 out of 638 reviews
5 - Excellent 49%
Rating 4 - Good. 223 out of 638 reviews
4 - Good 35%
Rating 3 - Okay. 68 out of 638 reviews
3 - Okay 11%
Rating 2 - Poor. 25 out of 638 reviews
2 - Poor 4%
Rating 1 - Terrible. 11 out of 638 reviews
1 - Terrible 2%

4.4/5

Cleanliness

4.5/5

Staff & service

4.0/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Oct 2021

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was was very accommodating. John the General Manager was especially helpful. The gym was ok. A bit musty. I think they mustve had some flooding. The breakfast was great. Everything was individually wrapped which I appreciated.
Stayed 1 night in Sep 2021

4/5 Good

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
property is well maintained and in good location
Stayed 3 nights in Aug 2021

3/5 Okay

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Disappointed overall with hotel! ONlY nice thing was the staff
Stayed 1 night in Aug 2021

2/5 Poor

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Even with the Expedia discount it a poor value.
Stayed 1 night in Jul 2021