Hotel facilities and services are very good, the parking fee is very expensive.
Li
2023 年 3 月入住 3 晚
4/10 很差
Stephen
与配偶出行
2024 年 6 月 20 日
不满意:服务设施,员工和服务
We chose the Royal as it was dated classic. We were disappointed that it lacked charm mainly due to the unfreindliness and arogance of staff, particularly when the facilities were lacking. Ac and plumbing not working, and room notc cleaned.
Stephen
2024 年 6 月入住 3 晚
10/10 超赞
Thomas
2024 年 6 月 19 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Room by the poolside
Thomas
2024 年 6 月入住 3 晚
6/10 一般
BRANDON
2024 年 6 月 19 日
满意:员工和服务,清洁度
Staff was great! Every person had fantastic customer service skills. Room needs the bathroom updated. There is no in room microwave. Refrigerator is so small and it was full of ice so that cut down on the size even more. It was convenient being on Bourbon Street to night life and shopping. Pool was great although no towels were there. For $250 a night, I would expect more.
BRANDON
2024 年 6 月入住 2 晚
6/10 一般
Brenda
2024 年 6 月 19 日
不满意:员工和服务
We did not receive room service for two days and had to request it and each time they forgot to replace the coffee or something. Additionally, no one informed us that there would be construction right above us for three days in a row. Error unable to sleep in. The bartenders at the pool were awesome. However, one day, the same drink was $12 and the next day it was $15 The Jazzy Limosine service The front desk ladies were very nice. But not very accommodating when it came to concerns or Customer Service. Also, the refrigerator did not work for two days and food went bad and I’ll take could do is give me a $20 credit.
Brenda
2024 年 6 月入住 6 晚
8/10 还可以
Tatiana Isabel
2024 年 6 月 19 日
满意:清洁度、员工和服务、住宿条件和设施
Tatiana Isabel
2024 年 6 月入住 3 晚
10/10 超赞
John
与家人出行
2024 年 6 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Would definitely stay again
John
2024 年 6 月入住 3 晚
4/10 很差
Victoria
团体旅客
2024 年 6 月 18 日
满意:清洁度、服务设施、住宿条件和设施
不满意:员工和服务
The property was nice and clean. That wasn't the issue at all.
Victoria
2024 年 6 月入住 2 晚
10/10 超赞
Tamika
团体旅客
2024 年 6 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff was very friendly and helpful, I didn’t like my first room and the staff gave me another room without hesitation. All encounters with the staff from the front desk, housekeeping, security, concierge and restaurant staff provided excellent service!
Tamika
2024 年 6 月入住 3 晚
10/10 超赞
Emily
2024 年 6 月 17 日
满意:清洁度、员工和服务、住宿条件和设施
We had a great time at this place! Location is awesome, the staff is super friendly. Definitely a place to check out if you're looking to be right in the middle of the action!