The Lowell

Photo gallery for The Lowell

Primary image
Flat-screen TV, DVD player, iPod dock, pay movies
Frette Italian sheets, premium bedding, down comforters, minibar
Frette Italian sheets, premium bedding, down comforters, minibar
Flat-screen TV, DVD player, iPod dock, pay movies

Overview of The Lowell

The Lowell

5.0 star property

4.8/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Map
28 East 63rd Street, New York, NY, 10065

Explore the area

  • Popular LocationCentral Park3 min walk
  • Popular Location5th Avenue5 min walk
  • Popular LocationRockefeller Center17 min walk
  • AirportNew York, NY (LGA-LaGuardia)24 min drive

Choose dates to view prices

About this area

New York

The Lowell is located in Manhattan, a neighborhood in New York, and is in a shopping district and near a metro station. Port Imperial Ferry Terminal and American Dream are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Central Park Zoo and American Museum of Natural History. Traveling with kids? Don't miss Chelsea Piers and Bronx Zoo. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails.
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Map

What's nearby

  • Central Park - 3 min walk
  • 5th Avenue - 5 min walk
  • Museum of Modern Art - 14 min walk
  • Memorial Sloan-Kettering Cancer Center - 16 min walk
  • Rockefeller Center - 17 min walk

Getting around

  • New York W 32nd St. Station - 4 min drive
  • Lexington Av.-63 St. Station - 5 min walk
  • LaGuardia Airport (LGA) - 24 min drive

Restaurants

  • Viand Coffee Shop - 3 min walk
  • Serafina Always - 3 min walk
  • Sant Ambroeus - 3 min walk
  • Daniel - 3 min walk
  • Alice's Tea Cup Chapter ii - 4 min walk

About this property

The Lowell

Family-friendly New York hotel in Manhattan, walk to Central Park
Along with 4 restaurants, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, valet parking, and 24-hour room service. All 74 individually decorated rooms provide free WiFi, free wired Internet, and iPod docks. Guests will appreciate conveniences like refrigerators and coffee makers, while flat-screen TVs with cable channels and DVD players provide a bit of entertainment.
The Lowell offers 74 accommodations with iPod docking stations and DVD players. Each accommodation is individually furnished and decorated. Beds feature Frette Italian sheets, down comforters, and premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, coffee/tea makers, and minibars. Bathrooms include bathtubs, bathrobes, slippers, and designer toiletries.

This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Microwaves, in-room massages, and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

The Lowell is listed in the 2020 Condé Nast Traveler Gold List of the world's best places to stay and the 2021 Travel + Leisure 500.
The property is a member of the Leading Hotels of the World.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Valet parking on site (USD 65 per night; includes in/out privileges)
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 7 AM–10:30 AM: USD 34-89 per person
  • 4 restaurants
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness center

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Free cribs/infant beds
  • Microwave (on request)
  • Refrigerator

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • Arabic
  • Chinese (Mandarin)
  • Danish
  • Dutch
  • English
  • French
  • German
  • Hindi
  • Hungarian
  • Italian
  • Japanese
  • Norwegian
  • Polish
  • Portuguese
  • Romanian
  • Russian
  • Spanish
  • Swedish
  • Thai

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel

More

  • Fireplace in lobby
  • Smoke-free property

Restaurants on site

  • Pembroke Room
  • Majorelle
  • Jacques Bar
  • The Club Room

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down comforter
  • Frette Italian sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Cable channels
  • DVD player
  • Flat-screen TV
  • iPod dock
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave (on request)
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service

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Hotel
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Policies

Check-in

Check-in from 3 PM - 1:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 200 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for USD 60.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 34 and USD 89 per person (approximately)
  • Valet parking fee: USD 65 per night (in/out privileges)
  • Pet fee: USD 200 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Lowell Hotel
Lowell Hotel New York
Lowell New York
Lowell Hotel New York City
Lowell New York City
The Lowell Hotel
The Lowell New York
The Lowell Hotel New York

Frequently asked questions

Overall score and ratings

4.8

Exceptional

Rating 5 - Excellent. 128 out of 152 reviews
5 - Excellent 84%
Rating 4 - Good. 15 out of 152 reviews
4 - Good 10%
Rating 3 - Okay. 6 out of 152 reviews
3 - Okay 4%
Rating 2 - Poor. 2 out of 152 reviews
2 - Poor 1%
Rating 1 - Terrible. 1 out of 152 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.8/5

Staff & service

4.6/5

Amenities

4.6/5

Property conditions & facilities

4.9/5

Eco-friendliness
Write a review

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Very Best
This week was my second stay at this beautiful and elegant hotel, and it was wonderful. Everything was absolute perfection. The entire staff (including Emelie at the front desk) was incredibly gracious and helpful in every way possible. My accommodations were lovely and exactly what you would expect from the #1 hotel in NYC. Be sure to dine at the hotel's restaurant, Majorelle. Jacques is most charming and gracious (as is Guillame) and the food is the very best you will find in NYC. Does all of this come at a price? Yes. But, in my opinion, it is well worth it. My highest praise and highest recommendation for this exceptional hotel.
Stayed 2 nights in Feb 2022

4/5 Good

Business traveler, Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The Lowell is a beautiful, well kept facility that treats you like royalty. Overall the place is spotless, beautifully decorated and luxurious. The only reason for my less than perfect rating was that we found that one if the towels had make-up on it presumably from the past occupant. When we notified the staff they not only profusely apologized, but changed out all of the linens immediately. We will absolutely stay there again in the future.
Stayed 2 nights in Dec 2021

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday Celebration
Very quite, clean, and welcoming. A little disappointed the Club Room was closed for private events 2 nights and the bar was packed so there was no where to sit with a drink before dinner.
Stayed 3 nights in Dec 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2021

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The service was outstsnding
Stayed 2 nights in Nov 2021