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Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Terrace/Patio
Fireplace

Guest reviews

4.8/5 Exceptional
29 reviews
Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet Friendly
  • Air Conditioning

Map

Explore the area

Popular LocationKaratu Playground51 min drive
AirportLake Manyara (LKY)74 min drive
Popular LocationLake Magadi96 min drive
Popular LocationLake Manyara102 min drive

Choose dates to view prices

  • Suite

    Room amenities

    • Sleeps 4
    • 1 King Bed OR 2 Twin Beds
    More detailsSuite

About this area

Ngorongoro Conservation Area

Neptune Ngorongoro Luxury Lodge - all inclusive is located in Ngorongoro Conservation Area. Local points of interest include Lake Magadi.

Visit our Ngorongoro Conservation Area travel guide
Map
Popular Location

What's nearby

  • Karatu Playground - 51 min drive
  • Lake Magadi - 96 min drive
  • Lake Manyara - 102 min drive

Getting around

  • Lake Manyara (LKY) - 74 min drive

Restaurants

  • The Accacia Restaurant — 1 min walk
  • The Zebra Bar — 1 min walk

About this property

Neptune Ngorongoro Luxury Lodge - all inclusive

Luxury lodge with full-service spa and free breakfast
A full-service spa, a restaurant, and an outdoor pool are available at this lodge. Free cooked-to-order breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a bar/lounge, a sauna, and massage/treatment rooms. All 20 rooms boast fireplaces and offer free WiFi and furnished balconies or patios. Other amenities available to guests include sofa beds, living rooms, and dining areas.
Neptune Ngorongoro Luxury Lodge - all inclusive offers 20 accommodations with fireplaces and minibars. Rooms open to furnished balconies or patios. Accommodations have separate living rooms and are furnished with single sofa beds. Beds feature premium bedding. This Ngorongoro Conservation Area lodge provides complimentary wireless Internet access.

Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Guests can experience the thrill of a safari, and take advantage of an outdoor pool. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Mvua African Rain Spa has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Free cooked-to-order breakfast available daily 7:30 AM–10 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Full-service spa
  • Game/wildlife drives
  • Game/wildlife viewing
  • Outdoor pool
  • Safari
  • Sauna

Family friendly

  • Babysitting/childcare
  • Dry cleaning service
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Separate dining area
  • Separate living room
  • Sofa bed

Conveniences

  • Elevator
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English

Business services

  • Computer station

Outdoors

  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Massages
  • Massage/treatment rooms

More

  • Designated smoking areas
  • Fireplace in lobby
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Ceiling fan
  • Premium bedding
  • Single sofa bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower

Food and drink

  • Coffee/tea maker
  • Dining room
  • Free bottled water
  • Minibar

Outdoor space

  • Furnished balcony or patio

More

  • Desk
  • Fireplace
  • Phone
  • Safe
  • Separate living room
  • Slippers
  • Turndown service

Policies

Check-in

Check-in from 2 PM - midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

MastercardVisa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Exploreans Lodge Ngorongoro
Exploreans Ngorongoro
Neptune Ngorongoro Luxury Lodge all inclusive
Exploreans Ngorongoro Lodge Ngorongoro Conservation Area
Exploreans Ngorongoro Ngorongoro Conservation Area
Ngorongoro Exploreans
Ngorongoro Exploreans Lodge
Ngorongoro Lodge Exploreans
Neptune Ngorongoro Luxury all inclusive
Neptune Ngorongoro Inclusive
Neptune Ngorongoro Luxury Lodge - all inclusive Lodge

Frequently asked questions

Can I cancel my reservation for free at Neptune Ngorongoro Luxury Lodge - all inclusive and receive a full refund?
Yes, Neptune Ngorongoro Luxury Lodge - all inclusive offers free cancellation on select room rates, because flexibility matters! Please refer to Neptune Ngorongoro Luxury Lodge - all inclusive cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has an outdoor pool.
Is Neptune Ngorongoro Luxury Lodge - all inclusive pet-friendly?
Yes, pets are allowed at this property.
How much is parking at this lodge?
Self parking is free at this property.
What time is check-in at Neptune Ngorongoro Luxury Lodge - all inclusive?
Check-in is from 2 PM–midnight.
What time is check-out at this property?
Check-out is at noon.
Does this property provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is this lodge located?
Situated in Ngorongoro Conservation Area, this luxury lodge is 15.6 mi (25.2 km) from Lake Magadi and 20.4 mi (32.8 km) from Karatu Playground.

Guest reviews

Overall score and ratings for Neptune Ngorongoro Luxury Lodge - all inclusive

4.8
Exceptional
5 - Excellent
25
4 - Good
3
3 - Okay
1
2 - Mediocre
0
1 - Poor
0
4.8
Cleanliness
4.9
Service and Staff
4.3
Amenities
4.7
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a great stay here. It is a bit rustic but comfy. Some of the furniture had staining and should be replaced. Food is the best part. Chef is very good. Amazing donuts and the best curry I have ever had. I do wish they had more games for kids ie checkers or cards. The staff is amazing. They work their butts off to make sure you are happy. Please tip them. You are a terrible person if you do not tip the service staff in Africa. I do not care what your country customs are. You tip in Africa.

Stayed 2 nights in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Jul 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Neptune was a paradise hidden in the middle of the forest. The facilities are well kept and looked after. The food was amazing. The service hands down was the best service we have ever experienced. The staff is happy to help and accommodate. They go above and beyond to make your stay an awesome experience! I would 100% recommend this hotel. We stayed for 3 nights and we wish we could have stayed longer. Joseph, Martina, Clara were great. The cleaning crew were superb! Restaurant staff was always happy with a smile on their face. If you arrange a tour through the hotel make sure you ask for Peter as your tour guide. He has an eye of an eagle and is humble and always happy!!! Thank you Neptune staff for making our stay one of the best we have ever had.

Stayed 3 nights in Apr 2019

5/5 Excellent

Wonderful stay!

The staff and service was excellent - every effort was made to make our stay as comfortable as ever. Nothing was too much for the staff who were friendly and welcoming. The lodge was of the highest standard and a pleasure to stay in. We didn't want to leave after our two days.

Pros: Everything

Cons: Can't think of anything

Location: We went to the Ngorongoro crater and this was fantastic.

5/5 Excellent

Probably the best hotels in the area; great food

The manager, Manish was exceptionally attentive and helpful. Food was very tasty and well prepared, which I didn't expect given that its all inclusive. It is hard to find truly great hotel and service in Tanzania, and this seems to be it.

Cons: Wifi speed

Location: Ngorongoro crater is incredible