Grand Mirage Resort & Thalasso Bali - CHSE Certified

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On the beach, white sand, beach cabanas, sun loungers
On the beach, white sand, beach cabanas, sun loungers
3 outdoor pools, open 7:00 AM to 9:00 PM, free cabanas, pool umbrellas
3 outdoor pools, open 7:00 AM to 9:00 PM, free cabanas, pool umbrellas

Overview of Grand Mirage Resort & Thalasso Bali - CHSE Certified

VIP Access

Grand Mirage Resort & Thalasso Bali - CHSE Certified

4.5 star property

4.0/5 Very Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All inclusive
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Map
Jalan Pratama 74 Tanjung Benoa, Nusa Dua, Bali, 80363

Explore the area

  • Popular LocationTanjung Benoa Beach2 min walk
  • Popular LocationTanjung Benoa9 min walk
  • Popular LocationBenoa Harbour13 min drive
  • AirportDenpasar (DPS-Ngurah Rai Intl.)25 min drive

Choose dates to view prices

About this area

Nusa Dua

Located in Nusa Dua, Grand Mirage Resort & Thalasso Bali - CHSE Certified is on the beach. The area's natural beauty can be seen at Nusa Dua Beach and Kuta Beach. Circus Waterpark and Waterbom Bali are also worth visiting. Discover the area's water adventures with rafting and surfing/boogie boarding nearby, or enjoy the great outdoors with ecotours and hiking/biking trails.
Visit our Nusa Dua travel guideOpens in a new window
View more Resorts in Nusa DuaOpens in a new window
Map

What's nearby

  • Tanjung Benoa Beach - 2 min walk
  • Tanjung Benoa - 9 min walk
  • Samuh Beach - 5 min drive
  • Bali Nusa Dua Convention Centre - 13 min drive
  • Benoa Harbour - 13 min drive

Getting around

  • Ngurah Rai Intl. Airport (DPS) - 25 min drive

Restaurants

  • Luna Bonita Restaurant - 2 min walk
  • Atlichnaya Bar - 3 min walk
  • Casanova Bali - 7 min walk
  • Warung Seadoo - 8 min walk
  • Atlichnaya Bar 2 - 9 min walk

About this property

Grand Mirage Resort & Thalasso Bali - CHSE Certified

Upscale resort on the beach, with 3 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Grand Mirage Resort & Thalasso Bali - CHSE Certified's full-service spa. Then enjoy a meal at one of the resort's 8 restaurants. All 377 rooms boast spring water baths and offer free WiFi and 24-hour room service. Minibars and premium bedding are standard, as are LCD TVs with satellite channels.
Grand Mirage Resort & Thalasso Bali - CHSE Certified offers 377 accommodations with minibars and safes. Beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels. Bathrooms include bathtubs, spring water baths, bathrobes, and slippers.

This Nusa Dua resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Thalasso Bali has 22 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with hot springs/mineral springs and a sauna.

The spa is open daily. Children under 11 years old are not allowed in the spa without adult supervision.

All inclusive details

All-inclusive room rates at Grand Mirage Resort & Thalasso Bali - CHSE Certified are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Windsurfing

Land activities

Bicycling
Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM–10:00 AM
  • 8 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 3 outdoor pools
  • Access to nearby outdoor pool
  • Aerobics classes
  • Beach volleyball
  • Beach yoga
  • Bicycle rentals
  • Billiards/pool table
  • Boat tours
  • Canoeing
  • Children's pool
  • Fishing
  • Fitness center
  • Full-service spa
  • Karaoke
  • Kayaking
  • Motor boating
  • Parasailing
  • Playground
  • Sailing
  • Scuba diving
  • Shopping
  • Snorkeling
  • Volleyball
  • Windsurfing
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Access to nearby outdoor pool
  • Babysitting (surcharge)
  • Children's pool
  • Free cribs/infant beds
  • Grocery/convenience store
  • In-room child care (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Grocery/convenience store
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Indonesian

Business services

  • Business center
  • Computer station
  • Conference center (1100 square feet of space)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Free pool cabanas
  • Garden
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas

Spa

  • 22 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hot springs/mineral springs
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - on the beach
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub
  • Bidet
  • Free toiletries
  • Hair dryer
  • Spring water bathtub
  • Towels

Entertainment

  • Cable/satellite channels
  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service

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Nusa Dua
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Guest rating 4+
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Hotel resort
Hotel resort
4 star
4 star
Business friendly
Business friendly
Washer and dryer
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Free WiFi
Free WiFi

Policies

Check-in

Check-in from 2 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 17

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Renovations and closures

The following facilities or services will be unavailable from October 25 2021 to June 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services
In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: USD 40 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 11 years old are not allowed in the spa without adult supervision

Property is also known as

Bali Thalasso
Grand Bali Mirage
Grand Mirage Bali
Grand Mirage Resort & Thalasso Bali Nusa Dua
Grand Mirage Thalasso Bali Nusa Dua
Grand Mirage Resort Thalasso Bali Nusa Dua
Grand Mirage Resort Thalasso Bali
Grand Mirage Thalasso Bali
Mirage Thalasso Bali Nusa Dua
Grand Mirage Resort Thalasso Bali
Grand Mirage Resort Thalasso Bali CHSE Certified
Grand Mirage Resort & Thalasso Bali - CHSE Certified Resort
Grand Mirage Resort & Thalasso Bali - CHSE Certified Nusa Dua

Frequently asked questions

Overall score and ratings

4.0

Very Good

Rating 5 - Excellent. 367 out of 993 reviews
5 - Excellent 37%
Rating 4 - Good. 393 out of 993 reviews
4 - Good 40%
Rating 3 - Okay. 155 out of 993 reviews
3 - Okay 16%
Rating 2 - Poor. 47 out of 993 reviews
2 - Poor 5%
Rating 1 - Terrible. 31 out of 993 reviews
1 - Terrible 3%

4.1/5

Cleanliness

4.3/5

Staff & service

4.1/5

Amenities

3.8/5

Property conditions & facilities

4.0/5

Eco-friendliness
Write a review

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a good experience
Hotel was bit quiet due to pandemic slowdown, service and cleanliness was good Restaurant was not functioning, breakfast was also Ala carte which had little options. Staff did best to facilitate with limited resources. Overall a good experience.
Stayed 4 nights in Dec 2021

1/5 Terrible

Stayed 5 nights in Sep 2020

1/5 Terrible

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Avoid and look at other hotels! Been in discussions with the hotel about getting any refund back as we're unable to travel. Hotel are making us rebook at a time were we're unable to leave our country. Customer service is terrible and insensitive, glad we didn't visit as the sample we've had to date has been shocking. Every other hotel/airline has provided a full refund without question. Be very mindful before committing to this place as your likely to lose your money
Stayed 10 nights in Jun 2020

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
All inclusive was excellent! We enjoyed local food, Italian, Indian, Chinese meals with wine.
Stayed 5 nights in Mar 2020

1/5 Terrible

Stayed 3 nights in Mar 2020