Ratings based on 304 Verified Reviews

4.1 out of 5
89% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
3.9 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Carlisle

Nice apartment,freezing cold, no working heaters.

Posted Dec 10, 2017
Pros: Nicely decorated room but no very basic.
Cons: Heating
Arrived on what was probably the coldest day of the year and the room was freezing, probably on a restricted temperature. There was a bedroom and living room with wall heaters with a control panel but with no temperature on, obviously so you could not see what the temporature was. Found out they would only ran for a short period of time then switch themselves off. It was that cold when I went for a nap I left my clothes on in bed. Went out on the evening and returned to a freezing cold room. Didn't go in the living area as it was too cold. Then was woken at 7am on sunday morning to what sounded like I was standing under a bridge with constance trains going by. Looked out of the window to see a Sainsbury lorry, at the back of the apartments, off loading trays on metal wheels, this lasted for 1/2 hour. My phone said it was - 7 and it felt like it. When I asked reception what the room temperature was set at he couldn't tell me. When I said the wall heaters did not stay on he said they were only there to boost the tempurature. I asked if the only option was to get up during the night to keep switching the heating on to keep the room warm and he said yes!! Stopped in a lot of different hotels over many years and never had this problem before especially when paying a lot of money for 1 night, obviously owners profit means more than customers comfort.
5 out of 5
for Everyone
by A verified traveler from Aberdeen

Hidden gem

Posted Nov 29, 2017
Great place to stay if you are spending a few days in Edinburgh, appreciate the convenience of a small apartment and want to be close to the centre. What's not to like!
4 out of 5
for Everyone
by A verified traveler from scotland

Lovely apartment

Posted Nov 13, 2017
Room was difficult to find at first, level 3 is a bit of a maze- but when we got in to the room it was gorgeous. We never used the cooking utensils but there was lots there and complimentary milk cartons for your hot drinks. The bathroom was spacious and so was the apartment itself. It was extremely noisy at night unfortunately, and I did find it difficult to sleep. The location was good and wasn't far to walk further in to the old town. Would definitely stay here again
4 out of 5
for Everyone
by A verified traveler

Nice apartment in central location

Posted Nov 3, 2017
We stayed here for one night, nice clean apartment a short walk to royal mile. Ideal for what we were looking for. Nice friendly reception.
1 out of 5
by A verified traveler from California

Steps, dirty trashy outside lift

Posted Sep 18, 2017
Too many steps in 3 level loft even when elevator works there were more steps on the floors themselves to get to your room then in the rooms 3 levels, no place to lay down your suitcase. Breakfast good but expensive. Would not recommend for seniors
5 out of 5
by A verified traveler from Quebec, Canada

Close to every good place and bus

Posted Sep 17, 2017
Good Staff give dood onformation and please to answer tovthevclienr
4 out of 5
for Everyone
by A verified traveler from Dublin, Ireland

Friendly staff, spacious and comfortable apartment

Posted Sep 11, 2017
Pros: It was clean, easy to access, the staff were very friendly.
Cons: Nothing I can think of.
Location: Shopping, dining and sightseeing. The Surgeons' museum is around the corner.
We enjoyed a short stay in a spacious and comfortable studio.
3 out of 5
for Everyone
by A verified traveler from Montréal

5 minutes walk to the Old city!

Posted Sep 11, 2017
Pros: His location
Well located, clean and pratical. A bit disappointed by the exterior look (the building itself is behind the front building showned on picture). Many corridors to reach the appartment itself. Cozy inside with all what it requires. Quiet environment.
5 out of 5
for Everyone
by A verified traveler from Sydney, Australia.

Great value for money.

Posted Sep 4, 2017
Pros: Convenient location,cleanliness. Helpful staff,reasonably priced.
Cons: We had no issues.
Location: Location was spot on, restaurants abound any type of cuisine , great coffee shops nearby. All the tourist location were within easy walking distance.
The words say it all location,location,location. Only a few minutes walk from the Royal Mile, great restaurants nearby, the bus practically at your door.
4 out of 5
for Couples
by A verified traveler from england

Excellent location for the Fringe

Posted Aug 30, 2017
Pros: Location, friendly helpful staff
Cons: Microwave had to be replaced, would have liked this done befor we took the room, however it was replaced as soon as it could be.
Location: Quiet location, just of the Main Street about a mile from Waverley station - brilliant
Small apartment, very clean and convenient, as has small kitchen, very useful to go back to during the day. Brilliant location, very quiet, but only minutes from the events