Crowne Plaza Orlando - Downtown, an IHG Hotel

Photo gallery for Crowne Plaza Orlando - Downtown, an IHG Hotel

Featured Image
Outdoor pool
Outdoor pool
Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk

Overview of Crowne Plaza Orlando - Downtown, an IHG Hotel

Crowne Plaza Orlando - Downtown, an IHG Hotel

3.5 out of 5

4.0/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
304 W Colonial Drive, Orlando, FL, 32801

Explore the area

  • Popular LocationUniversal Studios Florida11 min drive
  • Popular LocationUniversal Orlando Resort11 min drive
  • Popular LocationOrange County Convention Center17 min drive
  • AirportOrlando, FL (MCO-Orlando Intl.)21 min drive

Choose dates to view prices

About this area

Orlando

Located in Orlando, Crowne Plaza Orlando - Downtown, an IHG Hotel is in the city center. Florida Mall and Orlando International Premium Outlets are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Orlando Science Center and Universal Orlando Resort. Consider Orange Avenue for a night out, and don't miss Universal Studios Florida, a top local attraction. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Orange Avenue - 6 min walk
  • Lake Eola Park - 18 min walk
  • Universal Studios Florida - 11 min drive
  • Universal Orlando Resort - 11 min drive
  • Orange County Convention Center - 17 min drive

Getting around

  • Orlando Station - 4 min drive
  • Orlando International Airport (MCO) - 21 min drive

Restaurants

  • Bite Bistro and Wine Bar — 1 min walk
  • Orange Avenue — 6 min walk
  • Italian Beefstro — 8 min walk
  • Shin Japanese Cuisine — 8 min walk
  • Citrus Restaurant — 9 min walk

About this property

Crowne Plaza Orlando - Downtown, an IHG Hotel

3.5-star Orlando hotel in Downtown Orlando, walk to Orange Avenue
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/café are onsite. All 227 rooms feature comforts like pillowtop beds and premium bedding, while conveniences include refrigerators and microwaves. Other amenities available to guests include free WiFi, free wired Internet, and LCD TVs. Housekeeping is available on request.
Crowne Plaza Orlando - Downtown, an IHG Hotel offers 227 air-conditioned accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. LCD televisions are featured in guestrooms. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

This Orlando hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered daily and in-room massages can be requested. Housekeeping is provided on request.

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (USD 18.00 per night; includes in/out privileges)
  • Valet parking on site (USD 23.00 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options
  • Free area shuttle up to 3.00 mi
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–11:00 AM: USD 3-15 per person
  • 1 restaurant and 1 coffee shop/café
  • 1 bar/lounge
  • Room service available

Things to do

  • 24-hour fitness center
  • Outdoor pool
  • Spa tub

Family friendly

  • Free area shuttle
  • Free cribs/infant beds
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Languages spoken

  • English
  • German
  • Spanish

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer

Entertainment

  • 48-inch LCD TV
  • Cable/satellite channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 3 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 3 and USD 15 per person (approximately)
  • Self parking fee: USD 18.00 per night (in/out privileges)
  • Valet parking fee: USD 23.00 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Crowne Plaza Orlando Downtown Hotel
Crowne Plaza Hotel Orlando Downtown
Crowne Plaza Orlando Downtown
Crowne Plaza Orlando Downtown Hotel Orlando
Crowne Plaza Orlando Downtown
Crowne Plaza Orlando - Downtown, an IHG Hotel Hotel
Crowne Plaza Orlando - Downtown, an IHG Hotel Orlando
Crowne Plaza Orlando - Downtown, an IHG Hotel Hotel Orlando

Frequently asked questions

Overall score and ratings

4.0

Very Good

Rating 5 - Excellent. 527 out of 1080 reviews
5 - Excellent 49%
Rating 4 - Good. 265 out of 1080 reviews
4 - Good 25%
Rating 3 - Okay. 128 out of 1080 reviews
3 - Okay 12%
Rating 2 - Poor. 82 out of 1080 reviews
2 - Poor 8%
Rating 1 - Terrible. 78 out of 1080 reviews
1 - Terrible 7%

4.3/5

Cleanliness

4.3/5

Staff & service

3.9/5

Amenities

4.0/5

Property conditions & facilities

4/5 Good

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice but a little dated. I would stay again. Definitely clean.
Stayed 2 nights in Oct 2021

4/5 Good

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very nice staff. Bed was comfortable but there were housekeeping issues inbthe bathroom and bed skirt. I am not rating the propeety on that because i realize staffing shortages are probabl ly the reaso .y
Stayed 2 nights in Nov 2021

4/5 Good

Traveled with group
Liked: Staff & service, property conditions & facilities
Nice hotel but very expensive No breakfast with the stay But you can buy breakfast at the restaurant
Stayed 1 night in Nov 2021

4/5 Good

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a little dated and worn. Outdoor furniture looked shabby. Service was excellent though.
Stayed 1 night in Nov 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We definitely liked the size of the room it was very comfortable and spacious.
Stayed 1 night in Nov 2021