Quality Suites

Photo gallery for Quality Suites

Featured Image
Outdoor Spa Tub
Outdoor pool
Outdoor pool
View from Room

Overview of Quality Suites

Quality Suites

2.5 out of 5
Guests rated this property 3.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Personal protective equipment
  • Social distancing
9350 Turkey Lake Rd, Orlando, FL, 32819

Explore the area

  • Popular LocationDr. P. Phillips Hospital2 min walk
  • Popular LocationWonderworks5 min drive
  • Popular LocationPointe Orlando6 min drive
  • AirportOrlando, FL (MCO-Orlando Intl.)19 min drive

Choose dates to view prices

About this area

Orlando

In the city center and near theme parks, Quality Suites is in an area with good shopping. Orlando International Premium Outlets and Disney Springs® Area are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Universal Orlando Resort and Madame Tussauds. Traveling with kids? Make time for SEA LIFE Orlando Aquarium, or check out an event or a game at Tinker Field. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area.

What's nearby

  • Dr. P. Phillips Hospital - 2 min walk
  • The Wheel at ICON Park™ - 4 min drive
  • Wonderworks - 5 min drive
  • Pointe Orlando - 6 min drive
  • Orange County Convention Center - 7 min drive

Restaurants

  • Outback Steakhouse — 4 min drive
  • Fogo de Chao Brazilian Steakhouse — 4 min drive
  • Yard House — 4 min drive
  • Brick House Tavern + Tap — 4 min drive
  • Denny's — 4 min drive

Getting around

  • Orlando Station - 14 min drive
  • Orlando International Airport (MCO) - 19 min drive

About this property

Quality Suites

Family-friendly hotel with free breakfast and free theme park shuttle
An outdoor pool, a bar/lounge, and a spa tub are available at this smoke-free hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free theme park shuttle. Additionally, coffee/tea in a common area, a business center, and a children's pool are onsite. All 215 rooms feature comforts like pillowtop beds and premium bedding, while conveniences include refrigerators and microwaves. Free WiFi and coffee makers are standard, as are TVs with cable channels.
Quality Suites offers 215 accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Pillowtop beds feature premium bedding. Televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Orlando hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

An outdoor pool, a children's pool, and a spa tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Choice)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Free theme park shuttle
  • Limo/town car service

Food and drink

  • Free continental breakfast available daily 6:30 AM–9:30 AM
  • 1 bar/lounge
  • Coffee/tea in common area(s)

Things to do

  • Children's pool
  • Outdoor pool
  • Playground
  • Spa tub

Family friendly

  • Children's pool
  • Free cribs/infant beds
  • Free theme park shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Playground
  • Refrigerator

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Portuguese
  • Spanish

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • Pay movies
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children 18 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding

Property is also known as

Quality Suites South Universal
Quality Suites Universal
Quality Suites Universal South
Quality Suites Universal South Hotel
Quality Suites Universal South Hotel Orlando
Quality Suites Universal South Orlando
Universal South
Quality Suites Hotel Orlando
Quality Suites Orlando
Quality Suites
Quality Suites Hotel
Quality Suites Orlando
Quality Suites Hotel Orlando

Frequently asked questions

Overall score and ratings

3.2
Rating 5 - Excellent. 175 out of 996 reviews
5 - Excellent 18%
Rating 4 - Good. 293 out of 996 reviews
4 - Good 29%
Rating 3 - Okay. 233 out of 996 reviews
3 - Okay 23%
Rating 2 - Poor. 133 out of 996 reviews
2 - Poor 13%
Rating 1 - Terrible. 162 out of 996 reviews
1 - Terrible 16%

3.1/5

Cleanliness

3.5/5

Staff & service

3.1/5

Amenities

3.0/5

Property conditions & facilities

3/5 Okay

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Falta de mantenimiento en las habitaciones y da pena porq está en muy buena ubicación desayuno bueno aunque siempre el mismo deben mejorar y remodelar las habitaciones ya que es un hotel que está súper bien ubicado y sus alrededores son muy buenos
Stayed 3 nights in Nov 2021

4/5 Good

Traveled with group
Liked: Cleanliness, staff & service
I have to congratulate PAOLA from the restaurant with her upbeat, amazing , inviting personality and JOHN from Maintenance/Housekeeping for his great attitude and customer service skills!
Stayed 4 nights in Nov 2021

4/5 Good

Great location and friendly stuff
Stayed 1 night in Nov 2021

1/5 Terrible

Traveled with family and small children, Traveled with group, Business traveler, Traveled with partner, Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
DO NOT STAY AT THIS HOTEL. THE ROOMS WREAK OF MOLD & THE STAFF IS DISHONEST. THIS PROPERTY REFUSED TO REFUND A SINGLE PENNY. The first room they gave us had a horrible mold smell and the wrong size beds (Rm 357). The second room smelled of cleaning fluid and was still the wrong size beds (Rm 374). Paula at the front desk then told us they didn't have any double queen room available even though we reserved two months earlier. She then admitted having double queen rooms and directed us to two more rooms, both of which wreaked of mold (Rms 154 and 165). This whole process took an hour. It was HUMILIATING for us. It was late, we hadn't eaten, and we had an early morning. We promptly booked another hotel nearby using Expedia. When we informed Paula, she refused to release our credit card hold even though we were leaving the property! THE HOTEL REFUSED TO REFUND ANY OF OUR MONEY. Before we left town, I returned to speak to mgmt. Paula was the only front desk attendant. She said mgmt wasn't available even though it was 10:30am on a weekday. She refused to do anything more for us. Expedia requested a refund. The hotel refused without explanation. DO NOT STAY HERE. It doesn't meet the standards of other Choice Hotels you might be accustomed to. We don't know why Choice Hotels has decided to associate with this property but it's awful. We can tolerate a lot for a good, but they obviously haven't replaced the carpet in a couple decades. The rooms smell terrible.
Stayed 4 nights in Nov 2021

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay at the hotel was excellent . Its a budget hotel so expect the basic without much "bells and whistles" but if you are on a budget , this is the place to be , walking distance to Walmart Super centre and free shuttle to all major theme parks
Stayed 7 nights in Nov 2021