“We arrived at the hotel intending to stay and only cancelled after seeing the unacceptable condition of the accommodation. This was not a change in our travel plans.
The room was located in an alternate building that we did not believe was accurately represented in the hotel’s online listing. The room was extremely dirty. The floors and bed linens were dirty, the mouldings and refrigerator were visibly unclean, the couch was stained, and furniture was damaged.
There was also a significant……
“We arrived at the hotel intending to stay and only cancelled after seeing the unacceptable condition of the accommodation. This was not a change in our travel plans.
The room was located in an alternate building that we did not believe was accurately represented in the hotel’s online listing. The room was extremely dirty. The floors and bed linens were dirty, the mouldings and refrigerator were visibly unclean, the couch was stained, and furniture was damaged.
There was also a significant……
James