棕榈滩巴塞洛

“We originally booked at Riu Palace Aruba – All Inclusive but were moved to Barcelo Aruba due to renovations — with no price adjustment despite a glaring downgrade in quality. We traveled as a large family with three separate rooms, and the issues were consistent across all of them. Rooms lacked essentials you'd expect at a 3-star hotel — no conditioner, no body lotion, showers clearly not cleaned daily. Multiple requests to replenish the shower gel dispenser went ignored. Our children reported……